Rock City Cycles

Absolute worst customer service and business experience ever. Really. I can’t even begin to tell you what a nightmare our experience has been with Rock City Cycles and Tim (owner) specifically.
(Unable to locate the keys on the day of purchase therefore had to have them made, charged a different amount than originally agreed upon when bike was picked up, didn’t provide equipment that was agreed upon at time of purchase, did not honor «30 day warranty», charged for repairs that were not necessary nor approved, Tim refused to meet to discuss this nor did he return any of the calls, states that necessary paperwork for tag wasn’t filled out although we have the carbon copy of the document)
Aside from these SEVERAL unprofessional and less than honest issues since purchasing the bike from here in September, we have yet to receive the tag that was paid for at the time of purchase as the business has not sent in the paperwork to the state.
Save yourself money, time and LOTS of worry by taking your business elsewhere

Recently did business with these two and it ended up horribly they dont know anything about motorcycles and they fail at producing paperwork on a timely manner as well as jack prices up after they give you a quote i would not trust them with repairing or purchasing a motorcycle from this company. They are refusing to honor great business methods and they shouldnt be allowed to be in business.