Countach

An absolute pleasure to deal with! Julian kept me updated all the time about status of repair, and he handled everything with insurance USAA. I highly recommend!

I got rear ended horribly by some moron on bird road and having what looked like my trunk inside my backseat put me into an immediate panic mode. I did not think the car could be repaired like it was before, but Countach did it. My car looks beautiful, as if that accident was only a nightmare that never manifested. Julian and Abraham are the best! I’m so grateful and surprised at all the reviews that depict a bad experience because all I have seen from this body shop is group of professionals who cover all bases. Definitely recommend this shop.

I’d give 0 stars if I could. This place is nothing but a scam. I got rear ended on the Palmetto and the Towing Company that Audi Roadside service sent, Superior Towing, insisted that he HAD to take the car to Countach. It was 7:30pm so he said he would leave the car on his truck and drop it in the morning. I did not want my car repaired at Countach because I use a body shop next to my office but the Tow driver refused to take it there. I called Countach at 8:30 the next morning requesting that they release the car to my shop. They told me that I needed to email them a release and that the shop coming to get the car needed to bring a check to reimburse them for the tow for $ 350. Also if the car was not picked up by 10:00am they were also going to charge an additional $ 75 for storage + $ 250 for administration fee. Needless to say I could not get a tow truck there within their time limit so I had to pay $ 750 to get my car out of there.

Never use this shop!!! They are rude, imcompetent, slow, THe WORST in Miami.

WORST service. Miserable workers. Tried to rip me off from the second I stepped foot in there. SO rude. SO unbelievably unprofessional. I was so upset about my experience that I told my dealership I could not believe they would refer me there!!! I will never ever go back and I would be surprised if they stay in business longer than 6 more months. TERRIBLE customer service. HORRENDOUS frauds. I have no doubt they have multiple complaints filed with the BBB against them.

I fixed my car here after a collision I had with a pole. There was radiator fluid everywhere and the hood, bumper and fender were bent. I was devastated because I thought it was totaled. I went to the shop. They talked me through all the steps we had to take with the insurance. It is unfortunately a long process with the insurance company and parts, which a lot of people I think don’t understand. My car was at the shop for about a month being repaired. They always kept me informed, and returned any of my phone calls in a timely fashion. I am a very happy customer and would recommend this place to anyone!!! I would definitely go back for any of my car needs.

Worst service I have ever received in my life! No one in the office can give an update on status except for Willie, who never calls back, when you do get him on the phone he never knows what is going on, he never has any update and always says he’ll call back (again it never happens). The estimate said they would have the car back within 1.5 to 2 weeks… We are going on 5 weeks now and still nothing! Next time the insurance company recommends them, I will let them know what a terrible experience this was, and will request another body shop, one that respects customers when thy call for an update, and one that knows how to provide a more proper estimation on time. The delays have been caused by not checking the vehicle properly from the beginning. They were about to return the car, when they realized one of the rims was cracked and needed to be replaced… Really shouldn’t this have been seen when the vehicle arrived, considering the impact from the accident was on the wheel… Ridiculous! Never again! Check google reviews, all reviews there are poor! Find another shop, there are plenty around!

A VERY DEMANDING CUSTOMER WHO IS VERY PLEASED!
I took my car to Countach after the preferred service shop for the insurance company of the person who hit my car botched the repair. They had welded the parts incorrectly, damaged my convertible top and left bubbles in the paint. My Audi was no longer beautiful. I took it to Countach and spoke to Abraham who handled the entire process including making the previous body shop and insurance company aware that he was not going to cut corners with my car. I was updated on a regular basis about the progress. To my pleasant surpise, Countach was able to bring my car back to showroom quality. I am very grateful to Abraham and his entire team of professionals. Without a doubt, I would recommend this body shop without any hesitations