CVS Pharmacy

This review is for the pharmacy. On two separate occasions I’ve tried to drop off prescriptions here and I’ve had to wait at least 15 minutes. The pharmacist behind the drop off counter completely ignores the customers while she does something else on the computer. Twice, I had to ask her how much longer it would take before she helped me, and still I had to wait. Not sure what she was doing. The person behind me in the line mentioned that this is a common problem here. I was considering transferring over from Walgreens since CVS has much lower prices on meds, but it’s really not worth the long wait, and this is the only convenient CVS near me. Time is money!

The worst service ever. You order online they do to have it ready, you walk in you have to wait two hours .
On Sunday’s they have two people working, and a line of people waiting, everybody has a different problem to pick up a medication. They are not helpful at all. It is very upsetting to have to do this every month .
I will give them no stars at all .
Beware, go somewhere else !!!

The level of incompetence of this entire staff is bewildering. I’m from the northeast and have always gone to CVS for my pharmacy needs and its honesty so absurd that they not only manage to take unreasonable amounts of time to fill a script, but also manage to mess it up in the process on several occasions. Everytime I come here I find myself having a really unpleasant experience.
Time to switch to the UMiami pharmacy.

The pharmacy moves slower than a herd of snails traveling through peanut butter. Go to Walgreens.

The absolute worst CVS. I could disregard the stench of dirty carpets (which smells an awful lot like an alley) if the customer service was any good, but it’s not. The pharmacy technicians are incredibly rude, unhelpful and slow. There is one exception, a nice young lady (who might be Indian — sorry I don’t know her name) who is sweet and helpful, but I haven’t seen her in a while. The cashiers at the front are also unhelpful and slow. Pretty much all of the employees spend their time talking to each other and ignoring the growing lines on the other side of the counter.
The final straw for me was the pharmacy messing up my prescription… again, leaving me to have to venture to a Walgreens to get it filled. Before I left I decided to buy some bags of candy on sale, which did not ring up correctly at the from register. The woman was so lazy and unwilling about the whole process of correcting the mistake that I told her to forget it, that I didn’t want the candy anymore. Only then did she manually correct the mistake and proceeded to lecture me about my new phone number (I’ve had it for two weeks) that was linked to someone else’s card.

The WORST CVS Pharmacy I have ever been to. The line is constantly a 30 minute wait. I recently dropped off two prescriptions on a Friday and said I needed them to be ready ASAP. The pharmacist/​manager told me she would call me when they were ready. I never got a call (but this is usual for this pharmacy– completely unreliable) so I came back two days later on Sunday to pick up my medication. I waited for 40 minutes and was told that they didn’t see it in the system. Then, they looked through the physical prescriptions they had and said it wasn’t there either. So, I asked to speak to the manager and was told she wasn’t there. I asked them what they suggested I do now that they have lost my prescription for medication that I take every day and the girl just looked at me blankly and shook her head. I left and called the store manager who was useless and connected me back to the pharmacy. I asked to speak to the pharmacy manager again and when I supposedly spoke to her she put me on hold so she could «go look for it». I was on hold for 27 minutes and then someone else picked up and said «Hi, how can I help you?». I explained I had been waiting on hold for the pharmacist/​manager while she looked for my prescription and the response was «the pharmacist handed the phone off to me because she already gave you the information». INCOMPETENT people. It is awful that they’re dealing with peoples’ medications.

Should get four or five stars, but they let BUMS hang out in front. Addicts hang out on the sidewalk which is part of the building and beg for money. If you complain, they don’t do anything.
Please don’t start with the self-​righteous whining about loving the homeless. These people present a danger to women and children, and they generally spend the money on alcohol or drugs. If I were a woman, I would avoid this location.
They get food from charities and Uncle Sam, but he doesn’t supply booze, so they beg.
Other than that, it’s a very nice store. The staff is very courteous. I love the cashier machines. And it seems like there is always a crazy sale on something I need.
Stay away late at night. UM students and local eccentrics come by and use the carts to shop for groceries. They can really slow you down.

This CVS has an awesome location & is open 24 hours which always comes in handy if you’re up all night. The store itself just expanded doubling in size as it took over the adjacent UPS Store location. The Pharmacists & the new pharmacy are amazing. Sadly a few of the new hires in the pharmacy tech department leave a LOT to be desired. Clueless, robotic, unprofessional & completely devoid of common sense. The one I had the pleasure of dealing with today was utterly mindless, blank stare & all. Asking medically sensitive questions about meds from 10 feet away (…with a captive audience!) & repeating it, with this confused look on her face, wondering why I’m not answering her. Oh –this is REALLY happening?! Then, when I calmly try to tell her that I understand she’s clearly new & reasons like HIPPA privacy laws why she could handle things more professionally –she cops an immediate attitude & becomes dismissive. hell no! I KNOW this child did NOT just patronize me. Luckily one of the scripts I got was for my blood pressure –cuz I was about to go off.. It can take years to build a successful relationship with a client; but only minutes (and the right moron) to lose it. I hope the back of the house (Phcy) can get it together and be as friendly & efficient as the crew that runs the front end.

The store is open 24 hours which is great, but the pharmacy closes earlier. One of the big problems with this location is that the pharmacy closes very early on weekends. During the week the pharmacy is open later, but if you come on weekends, unless you get there real early, you’re sunk. Otherwise the store is clean, orderly, and well stocked. Parking is also OK in the shared lot and there are always spaces available. I do not recommend pulling directly out of the lot onto US 1. Instead take the rear entrance out of the lot and take the side streets back to US 1.

Pharmacy is absolutely useless and they have told me to come back 3 times. Then when I came back for the third time they told me that the pharmacy I was transferring from wasn’t picking up and they had called 2 times already. Really?!? You called twice in 24 hours? Tried really hard.

This is an excellent CVS. The staff is helpful, and they have all of the products we need. We feel lucky to be in walking distance. Sometimes the wait at the pharmacy is too long.

While living on campus at UM this place is probably where I’ve spent the most time and money so far haha. Beer run, medicine run, tampons, snacks, nail polish, what ever you need, they have, and they are open ²⁴⁄₇. That being said since it is incredibly convenient, and the only place in Coral Gables other than Denny’s open this late, they up charge you like nobody’s business. $ 13 for cold medicine, $ 20 for sudafed, and $ 12 for a frozen pizza? I don’t think so. But at 3 am where else are you going?
All things considered however, they have some of the best deals ever. When you come to UM for the first time you must get a CVS rewards card. It should practically be handed out with CaneCards. Yes most the coupons are super random, but the fact that every so often they have BOGO Arizona teas and $ 5 CVS bucks is pretty nice. Once you get a car and time, you can make it to the 24 hr Walmart or something if you need more than tampons and a chocolate bar, but it’s still possibly the most trafficked place in this little chunk of Coral Gables.
The staff is always super nice and helpful and they will always have a smile when you come in. It’s a quick stop and you pay for the convenience.
Little FYI, always go in the day after a holiday to stock up on super cheap candy ;)

Place works great in a pinch. But I guess they jack the prices up on everything assuming UM students will crawl into here and pay regardless.

This CVS is located across the street from University of Miami. It is a typical CVS with typical merchandise. The only thing that stands out a little more is the selection of beer which is displayed at the front. This CVS recently added self check out which in my opinion is a great thing. Before it seemed like the employees were extremely slow on check outs which caused the lines to build up.

This is the CVS across from UM, so you should always expect it to be somewhat busy. That being said, for as busy as it is, it always gets the job done.
I feel like this location has more of the basic food/​drinks than other CVS’ just because it is across from campus and there are constantly students looking to stock up. I started coming to the pharmacy six years ago and even though it’s not the most convenient location to where I live now, I still keep going back.
They’ve somewhat recently put in self-​checkout counters so it’s even easier to get in and out than usual!

To my surprise, CVS is shutting down the manned checkouts. When I was in today, the only way to check out was at the self-​checkout stations. The only manned checkout was in the pharmacy. I thought this was strange as the only way to buy some of the items such as cigarettes was by an attendant. I guess that is progress or the lack there of.

My mama told me never to expect the best regardless of what others said. So that’s what I always do. So when I went to this CVS, I went in with low expectations (after all how many good reviews does this place get?). Well, I was pleasently surprised that they they are well stocked and even more surprised that the staff is friendly, helpful and kindly goes out of the way to make sure you leave happy and with what you needed.

I’ve been tricked before by 24 Hr signs only to discover that while the store is open, the pharmacy is NOT.
This place has a legitimate 24 hr pharmacy. Perhaps it was the late hour (midnight) but it took less than 10 minutes to get a prescription filled and paid for. The pharmacist was efficient and friendly. Good place to stop on your way back to downtown from South Miami Hospital!

It seems silly to me to write a review on something so simple as a CVS, but I frequent it too often to let it pass. While any store can offer all your basics, this one does it with a kind of ease that makes buying things a pleasure. It’s one of the few places around the area open 24/​7, so even if you just need something random late at night, it’s there for you and will probably satisfy just about any need!
Their pharmacy is always really quick and easy to use and they refill just about any prescription in a matter of minutes! They just updated their photocenter with new machines that make it even easier to print out pictures and I’ve never felt disappointed due to high prices when checking out!
Although parking can sometimes be difficult and the place (like many places off the side of US-​1) hard to get to, once you do, you shouldn’t have a bad experience!