Relax the Back

Amazing products and even better customer service.
I went in with a herniated disc in my back and barely able to stand, so I sat… tried out pretty much every chair in the store and discovered that they have different chairs for different sizes (I am small, very small). Wow. I discovered the joys of a massage chair that fit, a zero gravity chair, an automatic standing and sitting desk, and then… ergonomic office chairs. TRULY ergonomic office chars. I’ve had carpal tunnel issues for a while so went through a whole ergonomic desk set up years ago but it wasn’t until the back injury that I discovered… RELAX THE BACK!
I LOVE THIS STORE.
Even more amazing, store manager, Charles Anderson, walked me through different chairs and different set ups and then when I decided on the chair that I wanted, he helped me order it and… LET ME BORROW a display model until mine came in. And then, when it did came in, he came over and helped me install it. BEYOND WHITE GLOVE.
Amazing store and fabulous products. I haven’t had a better consumer experience EVER.
And, re: price — I spec’ed out similar types of products all over the internet and they weren’t as nice, couldn’t try them out in person, AND did not have the same customer service but anything close in quality was the same price or more.
Thank you!!!
Twila

Fabulous shopping experience. They were very kind and professional.
Information was clear. I recommend this store!
A very cool detail:
I went to pick up my chair and there were no parking spaces in front of the store and so I used the parking lot behind. They took the chair to the car.
Thanks!

This store has a large variety of items to help the back, hence the name. Unfortunately, I feel that most are significantly overpriced. It’s not that the items are bad quality, I just can’t figure out who would buy giant massage chairs for their house. I am a huge fan of Tempurpedic Mattresses, but I don’t see any «deals» for them at this store. Aside from that, the store carries overpriced office chairs and friendly salesmen who upsale the oxygen you breathe in.
Bottom Line: Pass, but stop by for a free chair massage

«Great store for your everyday relaxing needs»
I Always pass this location while driving through Miracle Mile. Finally decided to step in and was amazed at all of the products they carry. Very familiar to your typical «Brookstone» but with a more homey feel. Customer service was impeccable. I even asked if they had the Tempurpedic sleep eye mask and they carried it!!! I had gone previously to Brookstone and they had stop selling it. I was impressed. I was also «wowed» by these wonderful «Perfect Chairs» recliners from NASA. Soooo comfortable, you have to stop in and try them. All in all, great experience and thumbs up for the sales associate that attended me, very thorough and pleasant. Totally worth my while.