Extra Space Storage

I made a reservation a little I’d’ve two weeks ago. The manager called me himself to confirm and review details. I am living out of state and had to come back to the area to move my belongings into storage. I only had a few days to get this done before returning to Texas. The manager assured me the reservation was set and made an appointment with me today to look at the unit and get everything all set up. He was so nice and I trusted him to have everything ready for me. I came in today, an hour away from where my belongings are and the woman couldn’t find my reservation or my name. I was then told I had to go back online to get the discounted price and make yet another reservation. It wasn’t her fault, not do I blame her, she was very nice. However, I took my business elsewhere because the manager gave me his word and I could no longer trust that facility. They would have had business from me for at least a year and now another facility has my business.

Needed a short term solution to storing a variety of items in an attempt to «declutter» my house to place it on the market. Stopped by Extra Space Storage to just get a quote and wound up renting a unit. We were greeted by Tiana Joly, the assistant manager, who couldn’t have been nicer or more knowledgeable. The facility was immaculate. She gave us a tour, showed us our unit, and emphasized all of the safety and helpful features. She also gave us a great deal. Would highly recommend them.

Simple, easy, clean, safe … enough said!!!