Bliss For the Baby

Beware of this company. I ordered a replacement part for a cosleeper. I got a confirmation email about my order and was excited to get my replacement part.
As time passed, I received no word about the status of my order. After two weeks, I tried to email the customer service email provided on the web site to get an update only to get the email promptly bounced back to me. I sent an email to the order confirmation email address and received no word.
I called the phone number on the web site on numerous occasions and left messages asking for an update with my name, phone number, and order number and there was no response. Never was I able to reach a person on the phone number.
I was ready to call the BBB and report this web site as a fraud, when this morning I received an email indicating that my order had been shipped. Later in the day I received the order. 3 weeks after first placing the order, with no updates about any delays, it finally came.
At least it came. Even if you can save a few bucks, it is not worth it. Customer service is nonexistent. The delay in shipping without any kind of notification (even though their web site says that they will contact you if there are delays in shipping) is unacceptable.
I strongly discourage anyone from doing business with them and personally will never order from them again. This company is the reason why people fear doing business online and gives online business a bad reputation.