Delta Airlines

I cannot rate Delta Airlines as a whole but I can rate my recent direct flight into Paris using Delta. The overall experience was very positive considering the amount of time dedicated to this flight. The crew was very professional and their added special touches made the long trip relaxing as possible. I would not hesitate in choosing Delta again for this direct flight.

Pittsburgh Bound! Part II
(For Part I, go to:
)
I am not in the least bit surprised that there are 500+ reviews here with every other one being a 1 star, then 5 star, then 1 star, etc. People who don’t travel well or often tend to nitpick the slightest inconveniences. When you go on a trip, you will encounter a countless number of people in your attempt to get from the parking lot to your gate. From the rental car cashier, to the curb-​side concierge, to the TSA agent in charge of protecting us and our families, remind yourself that these people barely have GED’s much less a high school diploma.
Mistakes will occur and feelings will get bruised. Bags lost? It’s happened to the best of us, and the recovery rates are extremely high. Sorry you can’t wear that NASCAR tank-​top to dinner tonight. Subway will just have to revel in your «guns» another time. Children weren’t treated nicely? I saw this a few times and have no idea what the staff did or didn’t do to make your crotch-​monkey more comfortable. In my opinion, that’s your job. Delayed lift-​off? Storms (and not just ones in the city you happen to be standing in, dumbass) have effects on air travel that you would only understand if you were caught in the midst of it. Not that it matters, because if the plane encountered a storm, you would probably bitch and moan that the flight should have been delayed. As much as I hate the airline industry, I feel for the Catch-​22 they’re in.
So now that we’ve come to the understanding that Shit Happens, and knowing that your day is most likely going to be destroyed due to your high expectations, you might as well choose the best of the worst, Delta. I was a staunch Continental customer for years while I was traveling for work, but living in Atlanta, a Delta hub city, certainly has its benefits (no layovers for a change). Since moving here, I’ve only flown a handful of times, all on Delta, and have had a great experience with each and every trip.
This particular flight to Pittsburgh was, how should I say it? Interesting. I can’t completely knock Delta for this particular flight, because it wasn’t their fault, but I booked late and was forced to go with a middle seat. The woman in the window seat boarded before me, and we had a little small talk as the remainder of the plane made their way on. I kept my eye on the line, hoping that each attractive woman approaching my row would sit in the aisle seat adjacent to mine. It never happens, but a boy can dream can’t he?
Each pretty girl passed by without providing so much of a hint of seat 14A being their home for the next hour and eleven minutes. Then I saw him. (READ ON — 5000 character limit is screwing me over. For the second half, go to:
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I wish there was negative stars because I would give this airline such a negative rating not only based on one experience but on multiple ones. I’ve been traveling for years and this is the WORST AIRLINE EVER! They lost my luggage before about 3 years ago when i flew from california to south carolina to visit my boyfriend back then/​now husband.
Last august, I was supposed to go to NYC from pittsburgh for my best friends bachelorette and guess what? Delta screwed that up for me because of multiple delays. I did not make it to the bachelorette, and I was a bridesmaid. delta sucks! They did compensate and give me $ 100 due to the inconvenience but that $ 100 can only go towards another delta flight. Pretty useless if you decide to nevwr fly delta again. so after much anxiety of wondering whether I should give delta another chance, I did because I had to use the $ 100 voucher. This time it was a trip to punta cana for my own wedding last week.
They are not accommodating at all! They charge you $ 200 per person to change any leg of your flight or for any change. When I could just use Southwest and they don’t charge me for any changes. for many years of my traveling experience, delta is the worst airline. they have the most delays and again they do not compensate. At least US Airways put my friends and I in hotels if they have a delay. Delta will tell you sorry and let you sleep on the uncomfortable airport chairs, which happened to me and my mom about 8 years ago in chicago.
Going back to the punta cana experience. Our flight was delayed by about 4 hrs. We were on the plane on the runway for 3 hrs. not moving. I slept and woke up and we haven’t left punta cana. We bought a ditect flight to pittsburgh that should’ve taken us only 3.5 hours gate to gate, but it turned out to be an 8 – 9 hr flight because they also decided to stop in atlanta to change crews. i understand about regualtions for pilots and crews but they should’ve told us about this detour before landing. On top of that, all the passengers have not had any dinner and delta did not even feed us and had the face to announce that they ran out of ice for drink service. BAD CUSTOMER SERVICE AND BAD AIRLINE!
Funny thing also is that my husband and I flew first class from pit to punta cana and they e-​mailed me a survey asking about my experience but when it came down to being on economy/​coach class, they didn’t even bother. basically, they just want to hear about good experiences probably because they only treat first class people nicely and do not care about economy people. will never fly delta again.

WTF Delta?! It’s bad enough that there is barely any space on your flights, but why is that almost every week (90% of the time) my flight is either delayed or canceled from PIT to LGA. I either have to wait for the next flight, which is 6AM the next day or drive back home. Which, after working all day, I am not in the mood for a 6hr drive.
What makes it worst is that I don’t get any compensation, they don’t pay for my hotel if I decide to stick around and wait, nor do I even get bonus points or something. The only reason I stick around is because i am a medallion member and I enjoy first class if I’m there. Unlike Jetblue, who has extremely comfy seats and legroom, but follows a communist/everyone’s equal stance lol.
Bottom line… get it together Delta.

My husband and I few down to Bradenton/​Sarasota to watch Spring Training and…
Wait, wait wait!
Our flight out of PIT was…
1) On the actual airline (Delta) and
2) Not a contracted out flight on a subsidiary carrier (Comair or Pinnacle) and
3) On a full-​sized jet and not
4) On a turboprop or regional jet («Puddlejumpers» my dad calls ‘em).
Wow!
Oh well! We still had to connect in Atlanta both ways though. Because as you know, you can’t get a direct flight out of PIT to anywhere, at anytime.
Seemingly that is.

Good airline, nice workers, cool app, but we had a broken plane, and their guidence was not too good for the confusion that was going on. They did eventually figure it out and get us a new plane, but it was confusing.

I fly Delta a lot, more than any other airline. It’s not necessarily planned. It just turns out that they are usually going where I want to go and they generally have the best flights times and prices, (this does sometimes require extra searching to get those best prices). They have a good on-​time performance ratings. And their flight attendants and pilots seem friendly and competent. Sure, they once failed to deliver my lost bag the next day, as promised 150 miles from the airport, which they said would be no big deal. I later received a check in the mail for the inconvenience and replacement emergency items helped make me feel a little bit better.
I always book on line. I have been known to select a particular flight based on seating. I hate nothing more than that airline that makes you have to scramble for a seat. I, Julie D. like to know where I will be sitting, next to BJ. And on the aisle. Last year, we were flying out west on a last minute flight and weren’t able to get seats together, But our gate agent was like Monte Hall and was able to zone in on the right customer to get us together. And this was at a very tough time for Julie D. And their consideration was much appreciated.
One of the best benefits of flying Delta doesn’t even come from Delta, it comes with having an AMEX credit card. I am able to collect additional frequent flyer miles, which have bailed me out of a situation or 5 or 10 more times that I care to recite. Another benefit is receiving a yearly companion certificate. I am able to bring B.J. along at a discounted rate. We used it last year flying to Southern California and this year we were able to get a direct flight to Minneapolis at an affordable rate. Another benefit is priority boarding. We always get to board as Zone 1 which is very nice. We get the first shot at the overheads. And everyone traveling with me can check a free bag. Delta SkyMiles American Express was named top loyalty credit card in the Americas region for 2012. So, I am not the only customer happy with it.
What keeps Delta from getting that extra star from me is some of their policies. When you are flying Delta, you better be sure that you are going when and where you book, when you book. Because you aren’t going to like Delta if you need to change or cancel.

We flew out of Pittsburgh International Airport to Cincinnati/​Northern Kentucky Airport on a Delta Airlines flight this past week. We were at Gate D78 of PIT.
Our plane was a small regional jet. It was a hot day out, and the plane had virtually non-​existent air conditioning. It was very hot and humid on the plane, and everyone was complaining and asking the flight attendant if they could turn on the AC. Her response to us is that it would cool off as soon as we were Airborne.
Well, that did not happen. First, the overhead vents put out so little air, it was pathetic, and the air that was coming out, was not very cool. The entire flight was very uncomfortable and myself and everyone around me was looking forward to getting to the Airport so we could get out of this sauna. What made it even worse was that we got to the Cincinnati Airport, pulled up to the Gate, and then the pilot informed us that the Terminal was in a Security lockdown due to an unspecified emergency — and no one was allowed to deplane. So we had to sit there for approximately an additional 15 minutes on a disgustingly hot Airplane with no AC.
I have to wonder if all Delta flights are like this. Delta — you should be ashamed of yourselves. Fix the AC on your planes!