Crete-Unique

This company doesn’t do anything it promised it would do. We ordered a custom piece for a VERY upscale home in Nashville, sent CAD drawings to fabricator and everything was set to go. Once the install was done, we noticed the sink was off center in the counter top and a few other issues needed to be resolved. John, the owner, refused to call us back. He also refused to return emails.
Since he had already been paid, quite handsomely I might add, what did it matter to him?/? His websites states that they «Crete-​Unique prides itself on customer satisfaction and believes customer service is one of the most important aspects of any business.» AND «We firmly believe that treating others how you would like to be treated is the only way to do business. «
REALLY??? Interesting because with one service visit this issue could have been resolved, yet I’m reporting your company to the BBB and letting other potential victims in on your shoddy business behavior. Not to mention, we now have to pay someone else to do the work you should have completed to begin with.
To potential buyers… BEWARE! His talk is sweet, but can’t deliver.