Devon Self Storage

I reserved a uhaul online and the only place they had something available was this location. This review is about my experience with renting a uhaul truck at this self storage location. First off, it took an hour to get my truck. Everyone before me seemed to have a problem with their reservation and the manager did not do a good job of training the lady who was working the desk. I did get a truck eventually and was able to finish my move. Upon returning the truck, same problem. Took over an hour because in their system they had me down for equipment i did not rent. Even this lady was poorly trained. Both ladies were very nice and courteous. Even with the phones blasting, and other customers who were not the best, the staff kept their cool. The managers at this location need to train their staff better.
So it maybe uhauls fault or it maybe the poorly trained staff at the location. It maybe both. Whatever the case, i am not looking forward to the next time i have to rent a uhaul truck.

I signed up online for a space and then found out the next day that I would not be needing it any longer, and they would not cancel me or prorate the remaining 58 days that I had to pay for.
After writing this review I finally herd back from a manager who was able to prorate me the days I never used.