Trinity Kobbler

This is the second time I have been here. Both husband and wife are the sweetest people. All repairs done have been great. This trip was extra special. My husbands white Elvis shoes needed some TLC. These were almost yellow when I brought them in and he was able to spruce Em up and get them back to being honky donky white!

I had some motorcycle engineer boots 14″ tall I wanted zippers installed and to cut some out to make the boot fit snug around calf
When they finished a couple days later the boots looked and fit perfect
Zipper was heavy duty luggage type. Craftsmenship and Service was very professional an very reasonably priced. BW

Wonderful work on shoes! However, most disrespectful service from who I assume to be the owners wife for showing up a couple hours early for pickup just to see if we might get lucky. Could have simply been told to come back the next day but instead was treated extremely disrespectfully. It’s a shame that we won’t be returning because of this, the work truly was great but not worth being treated so poorly.

The owner is so rude and unprofessional.

Amazing work! I brought my 22 year old cowboy boots in to be re-​soled. They were done at the promised time and they look brand new! I also left my $ 1,000 riding boots with them to be stretched.
Everyone I spoke to was friendly and helpful.
Will definitely recommend Trinity Kobbler to everyone!

Poor work! They should let you know up front if they can’t do the repair. I took sandals in for patching and they look worse then when I dropped them off. Will not return to them.

Good work in the end, but they do not deliver on time and do not do as requested. Too much business for this Mom & Pop setup… they are not equipped to be anything more than mediocre.

Make sure to get there before they close. They are great but close at 5pm.
I’ve never had anything but friendly service. They’ve fixed a couple pairs of shoes and some leather boots for me and do great work at a reasonable price.
Shoe repair is a dying art and it’s nice to know there is a place I can go to get my foot wear repaired.

It’s too bad Unilocal doesn’t permit ‘0’ or negative ratings. This place doesn’t even deserve a ‘1’.
Damaged shoes that were left for repair then, when my wife had the audacity to mention it, she and a another lady customer were both called «a – holes» by the degenerate working the counter.
If you want your shoes damaged and don’t mind being cursed at, this is your kinda place.

As a long time customer I have to say that this store’s customer service has become non-​existent over the past few years. After being yelled at for being a few minutes past closing to pick up a pair of shoes ready and pre-​paid, they can now consider me a FORMER customer.
Yes, I realize I was a few minutes late but they were in the process of finishing up with another customer and it only took 1 minute of their time to hand me my shoes. Therefore, yelling at me that they were ‘closed’ seemed a bit unnecessary. Especially since their hours are only 10 – 5 AND there have been multiple occasions that I have gone by when they are supposed to be open and were not.

Last minute luggage repair before my international trip… thank you!

If you have shoes, sandals, boots, luggages or purses… to repair, this is the place to go!
I brought my fancy heels to get them repaired this morning and they did it within 10 minutes while I chatted with Barbara, wife of the owner. Apparently, her husband, is also the instructor who trains Memphis City School kids in this trade — the only one, I believe. The person who now works here is his student of 20 years! Their store used to be on Kirby Parkway and Winchester for more then 17 years. They just moved to this Cordova location for a little more than a year… so don’t mistake them for the other shoe repair that was here before …
They do great job and are responsible for their work. I believe they also do orthopedic fits for people like me with flat feet and more. Call to inquire, I’m not sure as I didn’t get into the details.
You might not see them driving on Germantown Parkway. The store actually faces Trinity. So you can take a right onto Trinity or turn right into where the grocery store is and head towards the right hand side by Subway (I believe).
They are open 9am — 6pm Monday through Fridays and 9am — 3pm on Saturdays.