I love this store and all the helpful employees who are always willing to look around in the back for something you are looking for! They have a large variety of products from high-end perfumes to a fabulous selection of hair products from every brand you could imagine. In addition, their prices are surprisingly comparable to local stores and they always have special«buy 2-get 1 free» offers. The one thing that is the topper is their«frequent shopper» card. It tallies all your purchases and then gives you actual cash off future purchases. In addition, they send you coupons and you can also find their flyers in your Sunday paper. This Ulta is the best I have ever visited and they are a national chain, so there should be one right near you. It is worth the trip!
Teresa F.
Rating des Ortes: 3 Cordova, TN
As long as I know what I want and go in and buy it… no problem. Today I wanted to try getting a facial and I saw there was a 30% off special going on right now. I called to make an appointment and the phone rang at least 20 times. When someone picked up, they said that the special doesn’t start until next week.(Not according to the website, but OK…) I asked if I could make an appointment for today anyway and they said they have ONE person who does the facials and they are on vacation until next Wednesday, just in time for the 30% off special. I don’t think it is the fault of the person on the phone… but I don’t think suspending one aspect of your business(when you are part of a chain) for a week and a half is good practice. I will go elsewhere and continue to use Ulta as a big old cosmetics section of a drugstore.
Sara V.
Rating des Ortes: 2 Cordova, TN
I like ulta. I like having one side drugstore and one side high end, but seriously every time I go. twice a week, they are ALWAYS out of stock of a few different product shades! Its been like that since August…
Deen W.
Rating des Ortes: 3 Cordova, TN
Buying cosmetics at an Ulta would be an afterthought for me; I mostly come here for nail polish, hair products, and basic beauty supplies. I love that they carry lines like Mario Badescu(good stuff!) and Philosophy. Decent perfume section and I can never escape an impulse buy at the little sample-size station near the check out counter! My daughter loves coming in here. Coupon policy seems somewhat rigid and when you read the fine print, many items are excluded. Good deals to be had, though, I’m sure.
Tamara G.
Rating des Ortes: 1 Arlington, TN
If you are looking for great customer service and people ready to help you this is not the place to shop. Words cant express the bad service we have gotten here the last few times I have taken my daughter here. I even asked for a manager one time and was told there wasn’t one! Almost everyone who works here acts like they are doing you a favor if you ask them for help and they actually answer. I wish we could experience some of the great service that a few others have posted about. Not impressed by this store.
Katie D.
Rating des Ortes: 5 Cordova, TN
I can’t believe I’ve never reviewed this place. First of all, sign up for their rewards card. It’s free. Just make sure to actually bring it with you when you shop, have them scan it, and you get points which are then redeemed for free stuff. Let them accumulate for something nice and you can get free perfume or something really awesome. I mean come on, how many stores give you a free bottle of perfume or something really nice like that? I go in here often enough that everyone knows who I am, which is great but also sad since I clearly have no life. I need a lot of shampoo, and I’m also a nail polish addict! And as far as nail polish goes, they carry eeeeeverything. OPI, Essie, you name it. I can’t remember if they carry China Glaze. If they do, it’s not a huge selection which kinda sucks(which is probably why I can’t remember if they do carry it at all) but I suppose they can’t carry all of everything. Essie’s really where I’m at, but China Glaze is my #2 because they have the best neons. For everything else, they have salon brands and drugstore brands which is great. Things are always on sale. If they aren’t on sale when you go in, just give it a week or two and it will be. And check magazines like People and some of the beauty mags like Elle, sometimes there’s coupons in there for something like $ 5 off a $ 25 purchase or something. Whatever you buy can be on sale so you can really make a killing — if what you get is already buy one, get one half off, you can really save. And like I said you can get everything from Redken and Fekkai to L’Oreal and even regular old boxes of drugstore hair dye. They have cosmetics, too. Again, they have Smashbox(and their own line) and other stuff like bareMinerals alongside Maybelline and Almay. They have soaps and such too so they really do have everything. And with the points system(and they seem to be competitively priced), for the things they do carry, I don’t buy them anywhere else. Especially when they have their buy one get one half off sale, it’s a great time to stock up on said product since things like shampoo or soap can sit in a closet. If you ever need help with picking out a new shade of eyeshadow or with finding a new bottle of perfume, the staff are great in helping you. They don’t just shrug and point you in a vague direction, but actually help you find something and make sure you actually do find something. The one thing I do dislike about their perfume selection though is it’s not as vast as Sephora, but it is kinda hard to compete with that wall of awesomeness, but as long as you’re not shooting for the really high-end stuff(e.g. you won’t find Hermès perfumes here), Ulta will have it, and a tester bottle out to smell it.
Lashundra E.
Rating des Ortes: 5 Memphis, TN
I want to thank all the young ladies at Ulta for helping me with the new products inside the store! I’m a makeup artist for«Glam Doll» here in Memphis, TN so its a must to purchased cosmetics on a regular. But, shopping at Ulta makes things easy when you have personal assistance. Ulta Salon & Cosmetics has a great team! Shopping all around the store enjoying myself playing in makeup inside the store gave me ideals on how to create fashion on the face. Also, there products is not expensive like Sephora, the prices are very reasonable. Ulta send out coupons in the mail and online print out coupon. This store sales skin care, designer fragrance & makeup. You can find just about anything in this store concerning cosmetic and skin products. If you haven’t tried shopping here you should. Grade-A
Jolynna M.
Rating des Ortes: 4 Memphis, TN
I’m really glad we have an Ulta in town now. I don’t go often, but when I do I enjoy browsing the products and trying new things. Plus — it keeps me out of the more expensive Sephora, which is not far away. The prices are very reasonable and they have great sales. You can also go to their website and print out a coupon — they run them all the time. They have all kinds of skin care products, makeup and even big name designer fragrances such as Dolce and Gabanna, Ralph Lauren and DKNY.
Erica B.
Rating des Ortes: 3 Memphis, TN
I’m on the fence with Ulta. There are some good deals to be found here, but for the most part, Ulta is drug store brand cosmetics and hair care. Being that I am a hairstylist, I could lecture you all day long and then some about not using drug store hair products, and how beneficial it is to splurge a bit and buy the fancy makeup. You get what you pay for folks. If you want your makeup to last all day and be the actual purple it looks in the case(and not a very faint hue of lavender) then you need to upgrade. Ulta is Sephora’s step sister. Sephora offers up all the lovely high end perfumes, makeup and cosmetics. And while you can find some of the same items at the two very different stores, Sephora always has had a much better selection for what I am looking for. Sure, I pick up the Ulta sale flier every now and again and peruse it for a bargain I can’t pass up, but for the most part I can pass it up. It’s just not my cup of tea. I will say that the staff at this location has always been very helpful and friendly, and when you do find a bargain, it is a bargain.
N. C.
Rating des Ortes: 4 Ann Arbor, MI
It’s kind of dangerous for me to go into an Ulta. I never come out with just one item that I went in for. They’re often running specials on their bath and body products and everything is so colorful and good-smelling that I usually walk out with something. A cool thing that I found is that Ulta’s line of cosmetics are cruelty-free. This is great — because I absolutely love their lip glosses, and they’re very reasonably-priced. I try to go on days when they’re having a buy one, get one of equal or lesser value deal. They carry lots of hair products, and various brands of cosmetics. You’ll find a bit of everything, and I find that they’re like Sephora’s less– concerned-with-expensive-brand-names little sister.
Carol M.
Rating des Ortes: 4 Germantown, TN
I’m a cosmetics junky so this place is heaven on earth for me. Their«rewards» program offers great coupons almost weekly — some up to 20% off my entire order. You don’t find this at the large department store chains as their coupons typically exclude cosmetics. The only negative that I have is that they do not carry MAC or NARS.