Lisa was a wonderful agent for my very first experience in finding and purchasing my first home. In the down market I realized just in time that it was a good idea to buy rather than rent. I was pretty much done with having lived with a messy room mate for well over 2 years and it was time to have a place I could really pour myself into. Lisa took me around to a number of houses in all conditions from run-down repos to move-in-ready. After two bids fell through and we viewed a number of different properties Lisa still stuck with it. Shrugging off suggestions from friends to talk to their personal realtor I stuck with her too. And eventually everything fell into place. Lisa was far more than customer-service oriented. She was very much like a friend and at times perhaps even a personal therapist where I could go to complain about all the stresses of being a renter and aching to buy my own place and move out. Of course she might not want me sharing that — others might come to her for counseling rather than to look at houses! Her relationship with all of the individuals in the real estate industry made it easy-as-pie to get a loan agent, home inspection and appraisal done with limited personal stress and input. Additionally, the Keller Williams office is well equipped for a smooth closing with banks just a short distance away. Basically, in the end I found the whole process of buying a home to be far more smooth than I was ever led to believe. Thanks tons to Lisa! I think her and I have a lot in common and I look forward to us hanging out even now after the whole transaction has been completed.