Ageless Spa

I was called the morning of my spa treatment and left a message asking if I could drive 20 minutes from the hotel I was staying at because the scheduled aesthetician at this particular location in COrning couldn’t make the appointment. I missed the voicemail and was called again close to the appointment time for a confirmation that I was coming. I arrived for the appointment early and the reception area was congested and loud. I wasn’t offered anything to drink while I waited and had a growing concern about the noise level in the «spa». To my dismay, the treatment room they put me in was right next to the reception area and a set of stairs that clients were pounding up and down.
I explained to the replacement aesthetician that I was pregnant and my skin had been a little more than sensitive lately. As I settled onto the treatment table she handed off the product to the aesthetician in the next room over that was meant for people with highly sensitive skin. HHmmm?? Moving on my treatment was less than enjoyable. The products were bothering my skin during the treatment and to make matters worse, there was a massage going on next door and the therapist was playing some sort of beating tribal music that was so loud I couldn’t relax. Relax… isn’t that what most people go to the spa for? After having made several comments as to how loud the music was and that I felt it was incredibly rude to both myself and the aesthetician for that matter, she finally stepped out and asked them to tell her to turn it down to a «reasonable» level. Needless to say that didn’t’ happen. Moving on, the treatment itself was less than acceptable. I don’t care to go into detail, but I will say that if you are used to having a Facial and or Spa treatment, this was nowhere near that.
I should have prefaced the review with letting the reader know that I was in Corning from out of town to celebrate our newly discovered news of a successful pregnancy and for some much needed R&R. The spa treatment I had booked was a treat and meant to help me with my newly hormonal skin and for relaxation. Sadly, I did not experience any of this at the Ageless Spa. I didn’t feel that they valued their customers, it was poorly run and certainly not SPA quality.
To add insult to injury, the products that were used on my skin, as I had feared, were clearly not meant for my skin and caused my skin to peel like a lizard! This has NEVER happened to me before and should not have! I am in a sales position and have to interface with people on a daily basis. I could not go to work until my face was finished peeling. I would have posted pictures but this was humiliating enough.
I should also add that no one asked me how my experience was when I checked out. I had to tell them once again that I was extremely disappointed at the noise level next door to the treatment room and all I received was an unapologetic «yeah, sorry about that». No discount for the inconvenience, nothing. No customer service whatsoever. Just sign your receipt and move on with you day.
In summation, not only would I NOT recommend this Spa but I would strongly advise against booking an appointment here. I felt I was robbed hard earned money.

I love starting a trip with a spa day! It’s the best way to destress and prime yourself for the rest of the trip. Traveling, no matter how long or short, can wear one down. There’s no better remedy than treating yourself. Conveniently situated at my hotel, AgeLess was the coziest spa I’ve ever been to. It’s carpeted and warm. I felt right at home. I erased my day with a facial and massage package. My masseuse and aesthetician was so nice and it was the best thing ever. I was soothed into a nap, and that’s when you know they are doing a great job!