Friendly’s

Incredibly long wait for fish and chips. The complete opposite to the one in Bensalem, I will never come back here.

Came in last week. Got a mushroom bacon burger and a sundae. Suffering from food poisoning ever since. Don’t recommend this place it’s nasty. The staff seems depressed too like they hate their job.

I chose this listing because it’s obviously the one a staff member made, so I hope the read this and make changes. I just had dinner here for the first time in years and I’ve amazed at how underwhelming it really is.
First off, it took 20 minutes to order on a Wednesday. The mall was dead and there were only like 6 tables taken, so that’s weird. After ordering, we waited 35 minutes for two microwaved sandwiches and frozen, bagged fries.
The sandwiches are literally 60% of the size of the ones they sell for cheaper at Red Robin. The grilled chicken I had wasn’t even seasoned. If it weren’t for the crusty spots from the dirty flat top, I would have bet it was microwaved.
We sat next to the service walk through and we could see that the kitchen was dirty. There was food on the ground (understandable in a busy kitchen where spills happen) but the grill, friers and vent hatch were all caked in grease. I’m shocked that a chain restaurant, which you’d think I’d way more concerned with cleanliness than a small family place, doesn’t have a daily cleaning schedule with a weekly deep-​clean regiment.
So, for $ 23, we got two small sandwiches that tasted like air, fries (which I didn’t eat and thus won’t comment on) and two waters. It took over an hour on a night when the mall was dead and our waitress didn’t speak English very well. All fixable problems, but they get two stars until changes are made.
I would strongly recommend the red robin across the street before I would recommend this. It’s a shame, too, because I understand friendlys was the cream of the crop back in the day.