A1 Tune & Lube

I went to this business because it was highly recommended. I got a quote for tires and even got a ride home which I thought was very thoughtful of them. I had gotten a very close quote also from American Tires but hey I was there and thought well I will just get it done here. I got a call from the shop and was informed I also needed the struts and other stuff which was going to be about 1k more and I said that I couldn’t afford it but if it was ok I would do it little by little in the next few months. They said it would be ok. So I go back to pick up my car and paid for the tires which was $ 250 for three tires. The young lady then said that she needed to let me know that the warranty would be void on the tires because of the other service not being done. I told her I was disappointed that I was not made aware of this and she said that Alex had just told her and she did not know of this when she called me. I was able to speak with Alex and he was explaining to me that I just went for tires and as a courtesy they checked my car. He really was not getting why I was upset so I tried to explain it again and so did my son but he just kept smirking and repeating himself. A simple apology would have sufficed for failing to inform me ahead of time… lesson learned and I would not recommend this place to anyone or even go back. I know we can all have an «off» day but I expected better customer service from the owner. They did say if I end up getting the struts and the other stuff done then the warranty would be good. I don’t know much about all that but it just doesn’t seem right.

I agree with other reviewers that the owner is lying in his replies. I have written proof that the prices on certain services have been quoted differently at different times. I have had my car serviced at this facility multiple times.
I would suggest that instead of placing the blame on your customers for bad service, you should change your business practices and have some integrity.

How funny for him to say I lie nothing here was a lie but rest assure the problem will be properly be handled. I don’t appreciate being called a lier in fact I posted this before I return n you placing the blame on work prior which had been a couple months before still doesn’t change the fact that my car was running perfectly fine. If this is all you have to say then continue because there is something wrong within your business, to follow up with your comment this site does not hide anything it just shows true comments those with a little time and are willing to show how a personal visit is experienced. I will most definitely continue to not recommend this shop to anyone.

I would not recommend taking your vehicle here for anything more than an oil change. I was quoted $ 90 – 100 for an alignment, they call back and say it’s $ 105 plus another $ 85 to adjust vehicle ride height. I was annoyed but gave the okay anyways. Picked up my truck and it still does not drive straight. Don’t charge me $ 200 if you aren’t going to do the job right. I would recommend Bear Alignment in corona

This place is a rip off!
I thought I have found a trusted mechanic for my Honda Accord only to realize that they were over charging me for poor quality work. I paid over $ 500 to have my air conditioner serviced and it is still not blowing cold air. Avoid this place!

Not a lie, all of it was true!!! Why would I lie??? I have nothing to gain by lying, just want the public to know the truth. I wish I could give negative stars

I have taken all four or five of my last cars here, and I absolutely can’t stand taking my car for an oil change at most places because I am usually being told that basically my car will blow up if I don’t spend another three hundred dollars on a bunch of other services even if I had taken it to the dealer under warranty for a complete service (I don’t pay) a month before.
They have always been honest with me and anytime I needed something major they would explain it to me completely and not add on a bunch of stuff. I appreciate their honesty and not taking advantage of the fact that I know nothing about cars but my cars have run smoothly and when I go to resell the vehicles they always tell me the car has clearly been well maintained.

I have called A1 Tune & Lube on 3 separate occasions (within a 3 week span) to get an estimate on a catalytic converter. They tell me they will check and call me back. No one calls back. I have gotten phone estimates from two other shops who immediately gave me an estimate over the phone. That’s too bad, because my car has other issues I wished to have diagnosed at the same time. You just lost out on my cat and future business.

The fact that there is no record of my purchase in your computer is the scam I’m referring to. I will have proof shortly of the transaction to your shop and then you’ll be hearing from me. I’m writing this review to warn other consumers about your shady practices. I don’t care if you offered me «repairs». How does that fix the fact that I paid for a warranty that isn’t honored. The only reason I went to your shop in the first place is to buy tires with a mileage warranty. But you obviously won’t be honoring that either since there is no mileage recorded at the time of purchase. I will have proof of purchase and there will be charges filed along with a personal suit. You can bet on it. I won’t allow you to get away with this. What kind of company doesn’t keep it’s paper receipts? Once this is legalized I will also be filing a formal complaint with the Better Business Bureau!

This is the only place we bring our 3 cars for repairs, tires & maintenance since I moved to the IE. They are very affordable for all the work they do. They always advice us for any mechanical problems we might have and when they recommend work they are not pushy about doing it like other places. Honest business they don’t do unneeded work!!! We are very pleased to have someone for all our vehicle needs.

Walked in for the first time and received great service. Alex and his team were very professional and got my car in and out. quickly. I like the fact that they didnt try and sell me a bunch of services!!! I definately recommend this shop to anyone who is looking for Honest good mechanics! I know from now on I’ll be one of there loyal customers!

Went to A1 Tune & Lube this past Saturday and was really impressed. I found one of their coupons in a local print publication for brake installation & oil change for a great price!

Dishonest, untrustworthy shop. I fell for the $ 40 coupon scam too…
I called today to make an appointment for an oil change and John the manager told me the «VIP» cards had expired. My card reads, «valid thru completion of all services». John told me he would let me pay $ 10 for an oil change now. I am supposed to be getting free oil changes not discounted oil changes. He told me about a «misprint» like another reviewer mentioned and how they have stopped doing business with some company that sold the coupons. I was not offered a refund for the VIP card. I have 18 unused services on my card that A1 has cheated me out of using.
Incidentally, I got an oil change a few months ago and when they punched my card, no one mentioned anything to me about an expiration date.
A1 is a dishonest shop that apparently has had these coupons printed up to scam customers. Good luck staying in business.

I returned here with my car since I had bad luck at other places since leaving. It was a different guy behind the counter and I had a much better experience this time around. I’ll be bringing my business back again.

Wont honor warantee, took advantage of me because I am not a mechanic, did poor work and missed issue regarding breaks! Keep away KEEP FAR FAR AWAY,

We bought the $ 40 coupon from a door to door salesman for 3 oil changes. My husband went in on a Monday morning and asked for an oil change. The clerk said, sure no problem. My husband showed the clerk the coupon and the clerk said «oh you have to have an appt and it takes at least 7 days advance notice.» My husband told the guy that he had just said it was no problem! After arguing with the clerk, the clerk finally gave in but we had to leave the car there for 8 hours! Horrible customer service. Will never go back even though I still have 2 free oil changes!

Continuing my horror story, the repair shop did not take initiative to inspect the flat tire despite I showed up to their door three times. I got frustarted and took the flat tire to another repair shop for inspection and replacement. This repair shop found a weight bar (two metal pcs) in the tire !! This bar is normally used for tire balancing. The mechanic carelessly left a «weight bar» in the tire, filled the air and mounted on the rim. That caused the tire to blow up on the car pool lane on the freeway.
This shop does shoddy work, do not get your tires here or for that matter please do not go to this shop for any work. You are puting your life in jeopardy. They don’t care. They are uncooperative and would not admit their mistakes. I set up two meetings with the owner Alex Rodriguz to show him the evidence what we found in the tire and he did not show up for the meeting. These people are careless and I never had such horrible experience with any shop. People are sloppy, mindless and negligent. The whole event cost me additional $ 1150 including cost of tire replacement and lost time/​wages fighting with those jerks.
I Hope and pray that this shop close down very soon before somebody gets hurt on the road.
Mahesh
Corona.