Ace Hardware

Very rude owner, worst customer service. Save your time and money go somewhere else. I purchased things online from ace hardware and used the free shipping to store. They lost the paperwork to my order at the store and if I would’ve never followed up I would’ve not known that my order was ready to be picked up. Upon arriving the owner (Indian man) was very rude because I was showing him the email of the receipt on my phone and he wanted it printed out. It’s not my responsibility to have the paperwork that they should’ve had. Just all together a very bad experience. I don’t recommend going there unless you want to deal with terrible customer service.

First let me tell you the prices are high, i bought an insecticide (for 15 dollars) with a faulty leaky sprayer causing the stuff to leak in my car. when i came back in before i could say anything he said we don’t give refunds only exchanges. I said well that’s what i came in for was an exchange. So he sent someone to get the product and when he gave it to me i asked., are you saying if there was not anymore you wouldn’t refund me and he said no because we don’t give refunds. Even though i bought it a few minutes ago and the sprayer doesnt work? This should be posted somewhere. Because Ace is independently franchised that little Indian guy at the register is probably the owner and you as a customer have no recourse. Go a little further and go to home depot. At least you get good service and they allow you to get a refund with a receipt.

Great experience! After having a terrible experience today at the Norco Ace, I decided to go to this one in Corona for additional supplies I needed. I was greeted immediately by Robert who asked if I needed help. Robert really helped me find everything I needed and was very polite and friendly. Attention Ace in Norco: Learn something from these reviews! Find better employees, people that are friendly and helpful

Only place with a great paint scanning system that produced my NY Yankee Gray paint. Homedepot and others dont have sports colors anymore by Glidden. I spent all day looking yesterday and wish I would have came here first.

Just had two screens replaced/​re-​done for us — frames, screens, and tabs. They turned out very nice and cost only $ 20 each, so that was a plus. Nice staff. I’m giving it 4 stars instead of 5 because they said the screens would be done either Thursday or Friday and I didn’t get a call until Sunday. I didn’t think to ask when they closed that day so when I showed up at 7 and found that they had closed at 6… I was disappointed that I made the trip for nothing. Should have called ahead to check.

This hardware store franchise is a resourceful place to find quick fix items if you are not near a major hardware store chain. The staff is very helpful and probably more so than the competing stores. The only reason I would not give a 4 star is that the price is a tad bit higher and the return policy is not as comprehensive.

This place is pretty good. We’ve only come here to make copies of any keys we need. Very efficient in that way.