All Occasion Party Rentals

I only gave it a 1 Star because I couldn’t figure out how to give it zero. I will do my best to put my disgust into words. So the day before I was going to get married I asked for information on a large tent 30×60. The price was competitive but still expensive. I asked if there was any negotiating the price he said because of high demand for it for that day so the price was set as it is. As you can imagine there was a lot of stress going on as you are dealing with putting the finishing touches on your own wedding. I spoke with Michael who was pleasant on the phone. He emailed me out a bid and contract. He asked me to send him my credit card information, which I did around 10:30am. I hadn’t heard from him, so I called him back around 11:30 or so asking if he received it. He said he received it and that he would call me right back with credit approval and a delivery time. So I waited and waited all day. At 5:30 or so I emailed him back letting him know I was disappointed I never heard from them, and that I had made other arrangements. Around 6:45 I get a call from someone else in the office (7 hours later, the night before my wedding) they wanted to know when was the earliest they could deliver the tent the next morning. I explained to her that I had made other arrangements and that I had already emailed Michael. She was argumentative on the phone and said that Michael would have to call me to see about reversing the charge on my credit card. Michael never called me, so I sent him an email asking about when the charges would be reversed, still no phone call. Today, a week later I get an email from Michael letting me know they would not be reversing the nearly $ 1000 charge on my card. I can not express my disdain for this type of customer service. Giving them your money would be a huge mistake. I sincerely hope this post saves people from making a huge mistake. Our money should go to companies that deserve our business, not companies that only care about taking our money.

FRAUD FRAUD FRAUD FRAUD FRAUD
Thee worst service ever! Cancelled my order because they didn’t disclose their Rancho Cucamonga store is closed until after I placed my order… and THEN they NEVER reimbursed me. They dodged my phone calls and when I did get through, they promised a call back and never called. In the end they said I should call my bank to get my money back because they were not going to credit me back because the OWNER Michael said he couldn’t get ahold of his accounting department! FRAUD AND A RIP OFF!
FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD

Very professional and delivered everything I wanted for my event … Defiantly got my money worth will be using this company again for my wedding next year

Why have a quote request and a «chat» feature on your website if you don’t respond to them? After seeing how vast their variety of products is, I was really looking forward to renting some supplies from them but I never got a response for my quote request, twice. I guess they don’t need my business, but after reading some of these other reviews, not getting a response and doing business with them might be a good thing.

Mike was extremely prompt with every inquiry I had and the items I ordered from them were set up and ready to go before I even arrived. Service was on point and highly recommend them.

We just rented some tables, chairs and linen from this company and were impressed with how everything went. Mike was friendly and the transaction went very smoothly. We would highly recommend this place to our friends and family.

I used All Occasions for the rentals my sisters wedding out in Corona and I was very happy with my services. I worked with Mike the entire time and he was very efficient and detailed. He was able to create a package for me that was so well prices compares to other companies in the area. He was able to show me different options that would make my sisters wedding amazing, and all his suggestions were perfect for the occasion! We used All Occasions for tables, chairs, linens, tent, dance floor, lighting and DJ services. It was so amazing! Everyone had a blast and it looked beautiful! I will definitely be using the company for future parties!

If I could give 0 stars I would. This company is extremely unprofessional. My fiancée and I have been researching this company for our upcoming wedding and have sent in an email asking for a quote and some basic questions… that was over a month ago and still no response. Sent in a second email this morning but will most likely be taking our business elsewhere. If a company is so unreliable that they can’t even respond to a simple email, what makes you think they’d be able to handle meeting a deadline for our wedding? I highly recommend you look elsewhere for any party rentals you need.
EDIT — After waiting a week, I finally called the company. The owner answered the phone and told me he would speak with his IT department about the email issue as it is apparently broken. However, he did not apologize for the inconvenience, did not offer any sort of compensation for the inconvenience (we’ve been waiting over a month for a response, and this isn’t our fault that your site is broken — maybe a discount off of our order would have been nice???), and did not offer any sort of guarantee that this was out of the norm for their company.
This is an extremely important, once-​in-​a-​lifetime upcoming event for us, and we’re not taking any chances. Our rating still stands and we are taking our business elsewhere.

DO NOT USE this company if you have a schedule to adhere to. I depended on these «professionals» for my wedding (chairs and tables)…much to my chagrin. The scheduling was so far off that I was unduly stressed, and nearly disastrous. I scheduled delivery, and of course it was a 4 hour window ~ from 8am — 12pm. At about 11 I called the office to see how much closer to the noon timeframe they were going to be. I was delivered several lines of BS, which included a broken down truck, flat tire… oh, and then the driver’s cell phone wasn’t working. I even offered to meet the «broken down» trailer to transfer onto my fiancé’s truck. No can do. Finally, delivery 2.5 hours after the 4 hour window of time had expired. The lies were insulting, but not half as much as the person I shall refer to as «Big Momma» who seemingly runs this less than mediocre establishment. I say «Big Momma» because when you talk to this bitter, mean, guessing her family can’t stand her either, woman — I envision an ogre under a bridge. Horrible horrible horrible. The pick up end was just as unprofessional. When I spoke directly with the delivery person, I expressed my desire to have items picked up the following Sunday morning. He says «suuuure, no problem»…at least faking some semblance of customer service (unlike Big Momma). Fortunately, I had the sense not to expect anything less than unacceptable performance by these jokers. I’m still contemplating disputing the charges for their failure to perform per our contract.
DO NOT USE these people if you have a schedule to keep.

Unprofessional, untimely, unreliable. The details of my horrible experience are far too dramatic, overall, they had no idea what they were doing, and in the last minute bailed out on the job. SAVE YOUR MONEY AND SANITY, DO NOT RENT FROM THIS PLACE!

My transaction at their office went smoothly when I rented tables and chairs for my kids party. Mike was very nice. But the delivery and pick up was just horrible! The guy was so rude and sarcastic. He already had attitude during delivery by telling me to «go get a guy to do it» when he saw me having a hard time opening the bottom steel bracket of the table! And at pick up he told me to align the chairs properly because that’s not how it was being delivered. The way he said it was like commanding a servant to do it! When you’re in business, politeness to clients is a must. Never renting here again!

Horrible unprofessional staff.