Allison Tax Service

Suzanne and Danielle are the best. I started using them for my taxes a few years ago when they were still in South Orange County. Now they are in Corona and it’s just as easy. They allow me to do everything via the web and pay via PayPal, it’s awesome. They have always been very professional and have always helped me get the best for my returns. I was using turbo tax, putting in ALL the information I could and I still owed… so I found Suzanne online and tried her. She asked me questions that turbo tax didn’t and found more deductions and got me a refund. I’ve used them ever since and it’s always been a great choice. She has really reasonable fees and gets my returns back to me very quick. I’ve never had an issue getting a hold of either Suzanne or Danielle via email or phone. I definitely recommend this service.

Excellent, friendly service. Very responsive and most importantly knowledgeable. I have trusted them with my taxes for the last several years.

I must say I am a bit shocked and a whole lot sad that I see negative reviews. I suspect maybe competitors? I don’t know. What I do know is that Allison Tax Service (Specifically Suzanne) has done my daughters taxes for at least 4 consecutive years. I had done them before that but when my daughter started getting upwards of 6 W 2’s and also a few 1099’s as well as being a student, I was overwhelmed with the amount I came up with her owing. I took the to Allison Tax service and she got a refund! (I was happy with her just not owing) Every year since that has been just as wonderful. When she did owe one year Suzanne walked us through how to pay and even sent us links to the proper place to do them on line.
We will be going back to her again this year, (Either year 5 or 6 I lost count) Tax time is no longer stressful for us and even though we have such a difficult case, she has never taken over a week (And that is with meeting us half way so we don’t have to drive so far out of our way)
Give them a shot You won’t be disappointed. And look at the accounts of the reviews. I have given MANY honest and real reviews, over the years.

I received a notice from the IRS and was very much stressed with only a short time to respond. I spent over 2 weeks calling various companies to find someone who truly can help and knows what they’re doing. Once I called Allison Tax Service they explained the process and was able to contact the IRS within the first hour and had all the documentation needed to get started without charging me a upfront fee. I was so impressed! Every other company wanted to charge me upfront before even looking at my documents. I found Suzanne and Danielle to be professional and always on time to keep me up to date with everything. Moving forward I will only trust Allison Tax Service to handle by taxes knowing they have my back.
Thank you so much Allison Tax Service for all your help! Your ladies were the best.

My husband David has been trying to reach them for a few months and they are not returning calls. They totally dropped the ball on our tax file. Now it’s a big mess. Thanks to them. Totally unprofessional. NOT RECOMMENDED AT ALL!!! Unless you want them to screw things up. The only reason I gave them 1 star, is because, I couldn’t give them negative stars.
BAD, BAD, BAD!!!

I have the opposite experience with Allison. I am small business owner with home office. This is the 4^th year in a row she has filed my taxes. She is very knowledgeable about the current tax code and filed my taxes electronically. In 2012 she found an error made by previous tax company (HR Block) and filed a correction. I will continue to use her services and am very satisfied.

Dont count on them to answer phone calls or even return them. I have left 4 phone messages on 2 different machines over the last couple of weeks, they are possibly out of business, but I’m pretty sure they just dont have their act together.

The following statements describe my experience with Allison Tax Service.
I would describe the service as follows:
Unprofessional
Unreliable
Uncaring
Untrustworthy
After a complete waste of time and money, I ended up paying a second fee to a Real Tax Professional to clean up the mess that Allison Tax Service created for me.
Once they were paid for their «services» they ignored my calls & emails, and never took responsibility for the mistakes that they made.
Basically, they left me hanging out in the cold for me to deal with the mistakes that they had made with the IRS. IN my opinion, Allison and Danielle seem to play good cop bad cop, they blame each other for not returning calls, emails, and missing due dates.
This is unacceptable treatment of your customers
I rate this business with ZERO STARS.