Corona Dental Center

Rude and unprofessional treatment to patients from the front desk. Those ladies need some training, they completely ignore people that comes to the office and if they talk to you it looks like they are in a bad mood and don’t care about how you feel. Not good. And is the same in person or over the phone, same attitude. My visit wasn’t pleasant with them at all. I could wait in there for over 30 mins, which wasn’t a big deal for me but listening to them talking loud about other stuff not related with business in front of patients and keep ignoring us like they are so busy. They could be nice to you only on your first appointment until you sign for a loan, after that, good luck being treated right and not ignored by them. So disappointing.

First time here. I had an appointment. Been waiting 45 minutes and still haven’t been seen. I think the reason it was easy to get an appointment is they over book and make their customers wait.

I had 2 appointments for my kids both at 9am on a Wednesday. We arrived 15 minutes early.
We sat in the waiting room forever. My daughter didn’t get called back until 9:50. When the tech came out for her I stood up to go along and was informed that I wasn’t allowed to go with her. For a dental office who sees young children I find that unacceptable. It was her first time, she was nervous, and for her to have to experience that alone is just not ok. My son was called back at 10. I’m sorry but why should we have to wait an hour after our appointment to be seen?
Staff was friendly enough. They comforted my daughter when she CRIED in the exam room. I was bothered they didn’t even ask the dentist if I could sit with my daughter.
The front office was nice, so was the bathroom. That’s all I can attest to since I didn’t have clearance to go anywhere else.
*They take payments on dental work done. That’s a plus if you have lots of costly work to be do.

I had to write an update to this as the Corona Dental Group actually had the audacity to not only ruin my morning as stated above, but then decided they would still go ahead and try to bill my insurance company for the visit!!! My insurance rightfully declined, but just be careful with this group.