Custom Fit Alterations

Worst customer service. Took something in to get a zipper fixed, and when I went to go pick it up the zipper was backwards. No problem, until he forced me to pay for it. I’m sorry, I don’t feel like I should pay for something till the mistake was fixed. I didn’t care about waiting an extra week for my item, but nobody should force anyone to pay. Even better, when I finally just said ok I’ll pay his machine wasn’t reading my card. So he rudely snatched my debit card out of my hands and did it himself. When I went back to get my item he knew exactly who I was, and tried to back pedal the whole situation. Firmly told him nothing should have gotten to this level, and that I’ll never be returning.

My niece needed to alter a strapless prom gown two sizes too big in a matter of days. Running all around town during prom season for a place willing to do the job was a waste of time. We were told at one place it was impossible to alter the dress because of the intricate embroidery. However, the tailor here is skilled and fitting was speedy… small details like a crookedly sewn zipper were attended to. She was very happy with the results.

I cannot comment on this man’s work as he was so unbelievably rude in the consultation, he did not complete the work. I brought in my daughters sneaker to see if he could fix a torn piece of leather. Maybe that was my error to go to a tailor. He wanted to charge me $ 16 to fix the sneaker. I was willing to do so and then asked how he planed to fix the material. He told me he didn’t want to explain it’s me because it would take time. In response, I said well before I pay $ 16, I’d like to know how you’re going to fix the sneaker (in a neutral tone.). This led to him abruptly ripping off the tag he had placed for the work to be done and giving me back the shoe. He announced that didn’t want to have to take time to explain how he does things. I certainly was looking for an abbreviated response, not a lecture in leather work. I gladly took my shoe back. What’s baffling to me about this is that it probably would’ve taken him approximately 60 seconds to explain his plan of work. Instead he chose to receive a negative Unilocal review from a paying customer and create friction. So off I went to Adamo’s shoe repair. He explained me exactly how he could he would fix the shoe for $ 5! I was so shaken up by my previous interaction and told him about it. He told me that the plan with the tailor would likely be that he would outsource the shoe and that’s why he was so secretive and rude! Honesty and kindness are the best policies! Good luck!

Great tailor!!! You can tell Gigi knows what he’s doing immediately. Don’t pay attention to the bad reviews… showing up at closing time, same day rush jobs that takes a bit longer. I’ve used several tailors in the past and one in particular in the area the past couple years. Once I tried this place and saw how he marked and views the items you bring in, it’s quite clear he knows what he’s doing. Might be a little bit more $$ than other places in town, but you get what you pay for.

I bought a dress at David’s Bridal for my sister’s wedding but it needed alterations so I took it to Gigi. He was friendly and had my dress altered in a short amount of time. The dress fit perfectly! I was very pleased with his work and will go back in the future whenever I need alterations. I highly recommend him.

Love Gigi! He is awesome! Amazing work. Even fixed my purse! Fast, affordable, and very professional. Your the best.

I brought a formal dress in here for alterations based on these reviews but not knowing anyone who had been there. I was not disappointed at all! He did a fabulous job, he was prompt and professional. I ended up bringing a jacket in to have him fix and again he did exactly what was needed. His work is professional, his shop is clean and he is a perfectionist. I would highly recommend him!

I LOVE Custom Fit Alterations on Magnolia & Ontario! I had an emergency! My daughter had her first homecoming and high school dance ever and we needed a hem fixed SAME DAY! I ran the dress over between soccer games at Santana Park and desperately asked them if the hem could be done within a few hours. They don’t like rush jobs like this and can’t guarantee they can always do it, but THEY DID IT for us and I am SO GRATEFUL! This review is long overdue and I hope you all take your alterations business to this great local business.

I’ve been here several times before & each time I’ve been very pleased with the work. Today I’m especially grateful to of found this place as I needed a pair of jeans hemmed. It was a last minute request and obviously, I understood if it wasn’t possible. I had called a few tailors closer to my house and they immediately said they couldn’t do same day service. So on a gamble, I decided to just walk in here and ask if they had any time to do a same day jean hem. Much to my surprise, Gigi had no problem at all with my request. All the other times, I’ve given them adequate time for the tailoring — and I wouldn’t normally bring something in last minute, but I was so grateful he was able to help me. I believe there’s a small up-​charge for same day service, but I am so grateful to be able to get them hemmed before I travel tomorrow. Wonderful shop!

Hands down the best tailor around. I have had everything from formal dresses, designer pants and 2 dresses for my wedding altered here and I have never had one complaint. In fact I have always been surprised how perfect everything had fit after I received my items back. Some say he is a little expensive but he is worth every penny. 5 years of my business and many more to come.

I haven’t been going to Gigi for very long (I’ve actually only had one dress altered by him) but that experience alone was enough for me to trust him to alter my wedding dress. He is extremely professional, friendly, and reasonable. I’m exciting to get my dress and see how his magic transformed it for my big day!
Thank you, Gigi! :)

Wow! A bench mark for not only other alteration shops but for all businesses! Went in today to get 4 pants hemmed. The pants are all brand new and today is my only day off to get them hemmed. All other cleaner/​alteration places either were «at lunch» or «off until tomorrow.» I called prior to coming in having already been turned away from 3 other establishments. CUSTOM FIT ALTERATIONS showed good reviews but isn’t exactly close to where I live and the 91 fwy has been a nightmare the past few days but I made the trip anyway. Needing to get my pants hemmed I showed up after the man on the phone told me he would be able to get «one pair done in an hour». I came in and he was on the phone with a customer. He had me try my pants on, marked them, letting me know I would have to be charged more for the one rushed pair I was to get back the same day, I agreed and went on my way just happy that I would have one pair for work tomorrow. He was obviously very busy as 2 – 3 customers walked in after I had. I came back about 2 hrs later to get the one pair, only to find GIGI had done all four pairs of pants stating, «I had some time so I figured I’d save you the trip in two days.» I imagine this was a special case but having already paid on drop off, I offered to pay him more. He refused and told me I should be able to beat traffic home. Wow, customer service on another level! GIGI is the man. Customer service like this is rare if not all but entirely extinct. Well it’s not, quality work and great customer service is alive and well here. Thank you GIGI!

This place is a joke. Went to an award show a few days ago so my girlfriend decided to get some alterations done to her dress with a promise of it being done THE SAME DAY at 2:30. After paying extra for same day service the dress was not even started until we went in to pick it up. It took an extra 30 minutes for it to be done and ended up making us late. To top it off he tried charging us again as we left stating that we hadn’t paid. Once he realized it was his mistake he handed over the dress.

I have used Custom Fit Alterations several times and always I am extremely happy with the quality of service! I just took in a pair of jeans with a weird hole in the zipper and he had it finished in less than 2 days :) I had told him I needed the pants before the weekend… awesome!

The level of service is unparalleled, they will not let you leave unhappy. Expect prompt service, guaranteed delivery, and expert recommendations. I have been coming to this tailor shop since it first opened and I have never found the quality wavering. I rented my prom tuxedo from the shop in 2006 from the same tailor who did my alterations today in April 2015. If you are in Corona or even nearby I highly suggest you use this shop.

I’ve been using Custom Fit Alterations for 10 years & very happy with the quality & service by Gigi. He does quality work that lasts & will not fall apart. He knows customers by name & orders are ready when promised.

GiGi is a pretty good tailor. I drove about 40 minutes from Moreno Valley to Corona to go seek his services. I was taking a chance, but the reviews for the tailors in my area were not great, and I needed nothing short of a perfect job.
I needed my United States Army Service Blues fitted and tailored from scratch. This was of the utmost importance as I was to walk my sister down the aisle in my uniform for her wedding, and I needed everything to be perfect.
Military uniforms are different from regular suits, and GiGi was well aware of the rules, regulations, and any tricks to make it happen. He was very experienced, very professional, and was all business. He had it done in a very short amount of time and did a great job.
I was very pleased with his work and he is worth every penny.

Great service. Gigi is great with people. I brought my wedding dress to him and he did an awesome job fixing it for me. Prices are much better than Davids Bridal.
Will come back.

Gigi is very Eastern European. Dry, no emotion, and no sense of humor. Don’t mistake this for rudeness, it’s just a cultural thing.
What he does have is pride in his work. He will make sure you look your best, and he really does care about his customers.
Price is not cheap but well worth it. I’d rather have a $ 20 shirt with a perfect fit, then a $ 100 shirt that looks sloppy.
Trust me. Take some old clothes that don’t fit right and let him do his magic.

This place looked great for alterations and based on the reviews, it seemed like a good idea.
But man, I just had plain out bad service from right when I walked into the door. We got there only a couple of minutes before closing, and there was only one man in the back who didn’t stop his work to greet us until we greeted him. And he could clearly see us. Then when he was measuring what to trim off my pants, he started to criticizing on how I wanted it to be cut.
When I didn’t make my decision right away, he rudely told us to make up our minds because the place is closed already. This guy just didn’t have any patience and it made me never want to come back here.
I don’t care if we came a few minutes before closing, you don’t rush your customers like that and treat them with disrespect.
Definitely not coming back here.