I just walked out of here. & never coming back. Next time I’ll take myself to another Jackson heights beauty salon. The lady who facilitates you trying on wigs tells me that she can’t let me try on the display wig in the front but that she can let me try on completely different wigs. I asked if it was because they didn’t have this one in stock and she tells me that they have plenty of them in stock but that she cannot open a new package to try on and I can’t try on the display. I let her know that it wouldn’t be helpful for me t try on a completely different wig and to then purchase one that I haven’t tried on because they won’t let me try on the display but will sell me untried, unopened ones of that display wig. I proceeded to leave but figured I’d give the store a try so I approached a guy who was the owner or manager of the store at the cashier. The line was without any customers at that time I approached and I had waited my turn so I can speak to him. I asked him if there was a policy that they had indicating I could not try on the display because that’s what I was told out back. He said that wasn’t true but that if they didn’t have any new ones of that display the obly one I could buy world be the display. I told him that I was just told that I couldn’t try the display and that there were plenty of new ones in the back. He then looked confused and said well, that’s just because once we open a new package we can’t sell it. He then proceeded to take a customer and I waited to the side so he can finish helping me as he said he would. He didnt. He took a 2nd customer after the 1st one that I had the patience to wait for and completely ignored me while I stood in front of his register. Sad that I’ve been coming here for years and this is how they treat a customer. With complete dishonesty and neglect. Never again.
Genesis G.
Rating des Ortes: 5 Flushing, NY
Every time I go to this beauty supply they have everything I need that I can’t find in any drugstores. I really love this store, and it’s reasonable prizes.