Garrett R Kawata, DDS

I cannot say enough about Dr. Kawata AND staff. Not only is he the best in the industry, he also teaches future Ortho’s to be the best and STAY CURRENT! He realizes the delicacy in treating your «sometimes» non compliant teenager, along with the guardian paying for the services. Whew, what a tightrope Dr. Kawata is on! Please believe your smile is worth investing, young OR OLD… We all need to shine!

Mid-​treatment with my 3 kiddos and thus far could not be happier. Went to 3 offices for consults, and while Dr. Kawata was a bit more expensive than the other two, he had an individualized approach and not just a cookie-​cutter treatment plan like the other two had. I trust him and his staff whole-​heartedly. Appointments are easy to schedule and run on time. You won’t be disappointed!

Went to a highly recommend Dr. for an ortho consultation. Received an x ray and thorough exam. I was told that I had no issues and that I could start treatment as soon as I was available. I think that it is smart to get a second opinion. So I went to kawata. Again x ray and exam. He recommended that I have my dentist check me for any bone or gum problems. I assured him that I have never had a problem with that and that I go in for cleanings regularly. He still insisted. Like many people I do not have dental insurance and have to pay cash plus miss work. My dentist saw zero problems as I expected. After that kawata insisted that I see a tmj dr. I thought that this was overkill but I made an appointment with the dr that kawata recommended. The tmj drs waiting room was dirty and the furniture looked like it had been picked up off of the curb on trash day. I spoke to the receptionist about the problem I had with reaching their office by phone. She held up what looked like a child’s phone bought at the dollar store. She said that it was the only office phone and that a lot of time the ringer doesn’t work. I couldn’t believe that kawata sent me there. I choose not to go to the filthy office with the broken phone. By the way he charges 700 dollars just for the first visit and does not accept insurance. Again I have no insurance. How many thousands was this going to cost when kawata was the only one saying this was necessary. I foolishly agreed to see another tmj dr. After a lot of time and money spent jumping through all of kawatas hoops I get a call from his office saying that he decided that I don’t need treatment after all. If your boss has no problem with you missing work and you have apparently countless dollars to spent on NOTHING than kawata is the dr for you. I believe that his over concern was nothing more than an attempt to cover his own butt.

Absolutely outstanding orthodontist and staff.
We went in for my son’s consultation and were greeted with beautiful and friendly smiles. The staff is very obviously happy and that translated to happy patients. There was no wait time. Robin was professional, sincere and extremely helpful and knowledgable. Dr. Kawata is truly amazing. He did a very thorough exam followed by an even more comprehensive explanation to me and my soon to be 10 year old son. I am extremely impressed with Dr. Kawata’s entire office: doctor, staff, amenities, cleanliness and equipment.
The bad news is that my son is not ready for another 2 years! We will not go anywhere else but here for orthodontics.

Love this office. Front ladies are great. Doctor is great. Office runs on time. Pleasant and calm experience.

Dr. Kawata, Dr. Matsumoto, and staff are all excellent. Both my kids had braces and one needed additional maxillofacial surgery. Along with the great service is a hefty price tag, so you will pay for the best.
The only issue I ever had was with their Financial Coordinator (FC). When I’m spending several thousand dollars out of pocket I expect some pretty intense butt kissing. The FC seemed to have the attitude that I was there to serve her, not her there to serve me, and by-​the-​way I never asked for anything special or exceptional.
Still, I would not hesitate to send my kids here again because the results are perfect, and in the final analysis this is for them.

Amazing staff, really kid friendly. Kudos for using technology like iPad to keep kiddos entertained and distracted at the orthodontist…

My son was in terrible shape… his «bite was so messed up that his teeth only touched in one place in his whole mouth. Dr. Kawata and Matsumoto drew up a plan that included two different oral surgeries as well as extensive orthodontic treatment. We accepted the plan, and embarked on a 4 year journey with these dentists. They made my son feel cared for; and gained my absolute trust. In the end, my son has not only a beautiful smile; but a functioning bite that will serve him for the rest of his life. My advice, don’t hesitate to put your mouth in their capable hands.

Dr. Kawata and Dr. Matsumoto are the absolute best Orthodontist! Highly skilled and really know what they are doing! Their office staff is the nicest, most professional office I have ever been too! My kids absolutely love the doctors and staff too! Our family highly recommends this office!, Try them out… you will NOT be disappointed!

Went for a consult. Impressive facility. Lots of bells and whistles. Daughter thought it was a fun place. I was scared off at the mention of «phase one» and «phase two» aspects of the work she would need. Intuition told me I would be paying partially for the neat-​o factor of this office. We went for a second consult with Dr. Pearson and had a somewhat different experience. Our third consult and eventual choice was with a doctor who was somewhere in between the two distinct styles of these guys.
I did like that Dr. Kawata was friendly and seemed more than competent but I did not like the flashy feel of the office. Seemed a bit grandiloquent. I have heard from a couple friends that they are very happy with this office, so it really is just a matter of what you want to pay for: something showy with great results or something more common place with great results. I’m placing my bets on something more down-​to-​earth. Time will tell!

Awesome experience. Very kid friendly. Office has lots of flexibility and runs ontime. Highly recommended.

BEST ORTHODONTIST’S OFFICE ANYWHERE!!! I don’t usually go to the effort of posting reviews, in fact this is the first time I’ve ever done it. But this office has been a tremendous blessing to our family and I want others to know about it! Not only are my kids getting the best possible orthodontic care and treatment, the office is actually a pleasure to visit! My kids look forward to each appointment and ask when they’re going again just days after having been in. I look forward to the appointments too because it’s like an episode of Cheers «where everybody knows your name…» The staff all know you and chances are you know more than half of the parents in the waiting room! To top it all off, Dr. Kawata hosts a bowling party every summer to thank all his patients. The party is complete with food and PRIZES which my son was thrilled to be the GRAND PRIZE winner just two years ago! I have had nothing but positive experiences with this office. It’s a great environment and I’m grateful every day that we chose Dr. Kawata’s office!
In response to Randy H.: I got 4 quotes before selecting an office for treatment and Dr. Kawata was at the higher end of the quotes. And I definitely don’t have money to throw down the drain. But, it was a more inclusive quote that prevented me from incurring additional fees for «extras» along the way which evens out the quotes a bit. Additionally, the quality of care and the incredible staff had made it MORE than worth paying a little more than you might at an orthodontic chain.

I went into Drs. Kawata and Matsumoto Orthodontic office for a consultation and their office blew me away. Even before i stepped foot into the building i was already impressed. I received a confirmation call the today before my appointment and they were very welcoming and made me very excited to go check their office out. They mail you your medical and dental history to you so you have the luxury of filling it out in private and on your own time so everything is ready when you go in for your appointment. The front office staff is amazing. Between Diane at the front desk and Robyn the treatment coordinator i felt very confident that they office was by far the most organized office i have been to. Robyn took me back and gave me a tour of the office and introduced me to the staff and walked me through everything. Next, I met with Dr. Kawata and he did a full exam and asked me what my concerns were and what i was looking for in regards to my teeth and otho treatment. My case is a very different and difficult case and he walked me through step by step what he thinks would be best for me. There was one thing he brought up to my attention that i might want to do and i preferred not to do that specific treatment and he was perfectly fine with me not having that procedure done. He did not push and did not try and sell me anything. He took his time with me during my consultation to make sure i had every question or concern answered. Also, I want to mention that the office is very private so you don’t feel uncomfortable talking about personal treatment. Then Robyn came in and discussed the financial part and may i say, yes they are a bit more expensive but when you meet the Doctor and the staff you know why. They are AMAZING and deserve to charge a little more than other Orthodontic offices because to me i would have to saw they would have to be the best in the inland empire. I am starting treatment with them soon and look forward to having a beautiful smile. I also have visited a couple other offices and they were nowhere near meeting the level of excellence that Dr. Kawata’s office has.

I called to get a price range on braces and they were very vague and could not give me a price and when they finally did there price was extremely high compared to other qualified orthodontist!

Dr. Kawata is the best orthodontist! Unilocal isn’t too big yet in the inland empire, but I’m sure people would give 5 stars across the board because they are so happy with the outcome and treatment they get at Dr. Kawata’s office.
Dr. Kawata treated my mom, sister, and myself, and we were all extremely happy with the results.
Dr. Kawata has the most positive, professional, and calming demeanor. He speaks with the most gentle voice you just want to fall asleep in his chair! He explains procedures thoroughly and in lehman’s terms. His staff is super friendly as well, it is always a positive experience at the office.
Besides his excellent customer service, his clinical work is top notch. He received his education at USC which is known for it’s excellent orthodontic program and teaches there on his off days. This, to me, means he’s constantly keeping up with what’s new in the field and is constantly educating students and himself. It is obvious to me that in discussing a patient’s treatment, he weighs benefits and risks and presents the patient’s options, keeping the patient’s goals in mind and what is best for the patient.
I ended up needing surgery as part of my treatment, and while surgery isn’t a pleasant experience, going through it w/​Dr. Kawata made it as good of an experience as it can be. He was very reassuring and I never had any doubts or was really that scared. I am so glad I had it done, it actually changed my life.
He has 24 years of experience, I believe. He is a member of multiple prestigious orthodontic and dental societies, is very well known in the field, and has an excellent reputation. I can’t say enough good things about Dr. Kawata’s practice, so I’ll stop there!