Honda Cars of Corona

Called the service guys to get details on bringing in my car for a recall on the air bags. The guy on the phone was the least helpful person– he wasn’t willing to give me info. Instead, I had to ask detailed questions to get a sliver of info from him. Thanks, dude. I’ll go somewhere else to get my Honda serviced.

They say they’ll honor any of their competitor’s price… Until they actually see the competitor’s price.
During the test drive of 2016 Civic EX, the salesperson by the name of Brian Garcia said Honda Cars of Corona has the best price and if the competitor has a better price, he’ll not only honor the price, but give me a better offer.
Unfortunately, when I showed the better price, he did not seem to be happy at all.
Right up to the front, he asked me why I chose Honda of Corona if I had the better price elsewhere.
Then, he went ahead to speak to his manager and came back with an older gentleman who seemed to be his superior.
From then and on, I began the talks with his manager and it went nowhere.
To get little closer to the competitor’s price, he told me he’s going to take off all the options that comes with the cars (such as wheel locks).
Even if so, the price was higher than the competitor and I left.
They could’ve got me to purchase their car but their sales tactics were extremely rude. Especially how they change their words on «We have the best price and we’ll give you price that is much better than the competitor’s.»
I ended up getting the car from Rock Honda in Fontana.
I still have no regrets on leaving Honda Cars of Corona.

If I could give zero, I would. Let’s start with the current matter. I took my 2013 Honda Accord in for scheduled service back in Feb. They called me that day and told me I needed new front brakes. I was shocked! I told him that the car wasn’t that old and I didn’t understand at all why it needed new brakes. He said that peoples driving styles are different and some people need new brakes sooner than others. He quoted me at a price a little over 200. This would be on top of the 200 for the service. I told him that I could not afford this and asked how much longer I could go on these brakes. He said a few months. I told him that I would bring the car in June for service for the brakes. Now, it’s June and I decided to take my car to a Honda dealership in Indio. I told them that 3 months ago Honda of Corona said I needed new front brakes. they did an inspection and REFUSED to put new brakes on my car because they were in perfect condition. He said it could be years before I would need brakes. The man actually suggested I call Honda of Corona and request them to refund me the 20 $ for my brake inspection in Indio. I called Honda of Corona and guess what… first off, he didn’t seem to believe me that the Honda dealership I took it to was a real Honda dealership. Then he said that back in Feb. they only suggested that I would need brakes soon. Suggested? Why would I be quoted on a price for something I apparently don’t need for a few more years??? Their solution? They want me to take even more time out of my day (granted I wasted 2 hrs already for a brake inspection I didn’t need) to have them re-​measure my brake pads. Apparently they measured 3 mm and Indio measured 6 mm. You’re not even supposed to drive much longer on 3 mm. Why do I have to bring my car back in for a mistake YOU clearly made. I agreed to it, but now I’ve changed my mind. Honda of Corona has wasted enough of my time already. I am not driving 80 miles down there to prove that Honda of Indio knows what they’re doing. I am just so grateful that I put off the brakes and took my Honda to another dealership.
I will NEVER bring my car back to this dealership. Over the course of being a HOC customer they have treated me terribly. They’ve said and done things in the past and I looked the other way because the other dealerships were too far away to have my car serviced. But I have now experienced what a dealership is supposed to be like (Unicars Honda Indio). They gave me the mechanics report and everything! HOC always gave me a receipt, I never received a full report. Their service is terrible! My old Honda had one of the older model batteries that needed water to be serviced. They would never service it! It was so frustrating to wake up to a dead battery a week after having the car serviced. They also ALWAYS forget to turn off the service light sensors and they make you drive all the way back just to push a simple button and they blame it on the mechanic, well… that’s your mechanic! Now, my mom bought her Honda from this dealership. She accidently left her cds in the trade in car and the sales rep stole them!!! After days of trying to contact him, he said they were in his desk. The next time she called, Honda said he was fired and she never got the cds back. Thugs… that’s what these guys are. Also the car she had before was in an accident and a rattle noise would come from the right front side of the car. They diagnosed it and fixed it for 300 $.then it started to rattle again. they diagnosed it and fixed it and wanted an additional 300 $! This Honda dealership is not one to be trusted. If you’re reading this, Honda Cars of Corona, I would love to hear your explanation for trying to extort 200 dollars out of me for brakes that I didn’t need. Yes, extort, because you insist how important brakes are and you use that fear against your customers. You’re no better than a backyard mechanic.

We just got our second Honda from this dealership and got the best deals here both times. Everyone we worked with was so great and they went the extra mile to make sure we were happy. Highly recommended!

Terrible experience. They advertise giving blue book value for your trade in. They don’t… Wanted to give me $ 10,000 less. Was also told over the phone and in person by salesman that «security» add on could be disabled so I wasn’t charged an extra $ 1000 for something useless. The money man said that wasn’t possible until I threatened to walk. In the end I did not buy. Too many hidden costs for a supposed no haggle experience.

I requested if the dealership could sell an Odyssey EX at certain price. I was replied yes. I asked and received OTD total price as well. As a precaution, I listed all the terms and pricing and asked for confirmation. I received the reply «Ok everything sounds good». When I arrived the dealership after driving 1 hour, I was told that they could not sell the car at this price and the manager «explained» to me that «sounds good» didn’t mean «in agreement».

This place is shady as hell. You should consider walking a thousand miles before buying a vehicle from this dealership. They will tell you that you need every coverage possible and try to give you a high interest rate. Go through a bank for lending and don’t pay for the alarm or gap insurance or the oil program or anything else they try to get you to buy. Do your research because they will lie to your face.

I did a lot of research and the Kia Optima was on the top of my list. I came to this Honda dealership to do a comparison and they happened to have an Optima turbo on the lot in the color that I wanted. I test drove it on two different occasions before sitting down to negotiate. I got turned down the first try which was okay. They gotta make their money and they were polite about it. They called me the next day and we came to an agreement over the phone.
My sales person was Omar who is a great kid. I really enjoyed doing business with him. He is trying to make his bones in the business so please ask for him if you go shopping there. The finance guy was MJ Singh who was totally cool also. The internet manager met me half way on my price (sorry, don’t know his name).
All in all, the experience was what it should be. I am a tough negotiator and so were they. It was all professional and respectful.
My only regret is that since I bought a Kia I probably won’t be coming back to them for service. But I definitely recommend this dealership.

I got the best deal on my Certified Pre-​owned Honda Civic here. How do I know that? Because I literally called or visited every Honda dealership within a 100 mile radius to see if they could match or beat the price I was quoted on the same vehicle, certified pre-​owned and similar mileage. They couldn’t.
My salesman was Carlos and he was great helping me pick out a vehicle in the lot. He made sure I liked everything about the car, look, test drive, etc before we started talking about prices. I was paying straight cash so I knew what price I wanted out the door. Unfortunately, they didn’t even try to negotiate with me on the car and basically just said sorry this is the price (weird.)
The next day Carlos texts me in the morning and let’s me know that they’re willing to lower the price to try to get closer to my asking price. (My asking price was less than the TrueCar price by the way, but hello TrueCar is only a starting point. Put on your big boy pants and negotiate). I went to a couple other dealerships and one of them gave me a price $ 300 less than the discounted price Carlos gave me but it wasn’t a certified pre-​owned vehicle. For the additional warranty and peace of mind, I’d rather get a certified pre-​owned vehicle.
As I said, I continued searching online, calling dealerships, etc to see if anyone could beat or meet the offer Carlos gave me but no one could. I went back the next day and Eric (his co-​worker) helped me finish up all the paper work. Both of them were great. Jim had me sign all the paperwork and there wasn’t any sort of «would you like to add this or that or blah blah blah.» I think they knew I wanted the car and that was that and I wasn’t paying a penny more. Haha. Maybe they were scared that I’d try to talk them down some more, but after talking to the other dealerships, I already knew that I needed to take my deal and run.
Super happy with my purchase. It was my first car buying experience and they made it pretty painless. They even filled up the tank and gave me a car wash before I drove off. :)
People who are unhappy with car dealerships literally just need to do your research. Get a loan from a credit union or outside the dealership if you don’t want to deal with them working out the numbers. Sorry but you can’t get a $ 40,000 car and only expect to pay $ 100 a month for 5 years… That’s not how it works. And look at a bunch of different dealerships, know the price you want to pay, and be firm. Don’t be mad at people who are just trying to do their job and make a living. If you don’t like it, there’s literally a dealership every 5 miles. Go to the next one.

This review is based solely on my recent purchase of a 2016 Honda.
Just be aware… I got my new car here and it was a lesson learned. They added unnecessary items that cannot be removed from the car such as a protection package for close to $ 900. Other dealers will charge half of the price if you asked for it. In addition, they tried to sell me an alarm package for close to $ 900, which I denied. Even the sales tax I had been charged was not correct. I am working with the DMV to get a refund for their mistake.

They DO NOT honor True Car price gaurantee. That’s the bottom line. I could write a page of specifics including names but I won’t.
Just be aware…

I own 3 Honda’s and this may be my last. Bought a new 2012 CRV with extended warranty. 2014 Corona Honda diagnosed a bad battery. Of course the battery is not covered on a 2 yr old car… Feeling suspicious I took to a 3^rd party who diagnosed as a bad battery and alternator. Took it back to Honda Corona and they agreed the alternator was bad and would only replace the alternator. After lots of heated discussions with the dealer and Honda corporate they agreed to replace the battery and alternator. Fast forward 2 more years to 2016, another bad battery. Corona Honda will not warranty the 100 month battery they put in 28 months ago nor will they acknowledge there is a problem with the car. They also repeatedly told me it was common to replace batteries every 2 years.
SO IF YOU ARE PREPARED TO BUY BATTERIES EVERY TWO YEARS GO BUY A HONDA AT HONDA CARS OF CORONA.
Back to corporate I go…

If I could give Honda Corona no stars I would. I don’t know the guy’s name that just helped us but he was an uptight bald man with glasses who felt the need to be combative when we were talking about the obstacles we felt we were faced with when looking at the Honda Odyssey. Who does that?

Today I leased a new black accord sport from this dealer and I must say the way I was treated by Greg Smith was far superior then any other car buying experience I have ever had … I then went into finance as was greeted by MJ Singh and he was very thorough and made sure I understood everything on my contract a true Profesional … I will be back for sure to buy another Honda from them … Thank you
Chris M

I’m actually sad at how low the ratings for this dealership are. Most I see is from non-​guaranteed internet prices. Well the price I seen on the Internet was exactly what the car was listed when I came in.
–We were planning on going to CarMax because we have purchased several cars from them but I went online to look at this dealership because I love Hondas and it was close to home. I noticed the bad reviews and was worried but thought we should check it out ourselves. I seen a 2013 Honda Civic for $ 13,500 and when we came it was that price as well. The only thing that they throw on top of that price is their high grade security system that’s almost $ 1000 but if you look at the stickers on the car it does show it in small print. So it’s there for all to see and if you’re old enough to buy a car then I’m sure you are well aware of the «fine print» rule lol and there are no hidden fees. I’m pretty sure everyone knows you have to pay tax, registration and all that which is a hefty price… A couple grand so keep that in mind when you figure out your budget.
–let me say this… We hate dealerships because they all run out and attack you like piranhas but not this one. Only one man approached us and that was because he was already out there. His name was Bryan Garcia. He gave us our space and let us look and we didn’t feel pressured what so ever. He was very informative about every vehicle it was quite impressive and he was very patient with us considering I’m very indecisive and had to look at a bunch of cars. After test driving 2, I fell in love with one, but to make sure it was truly the car I wanted and not just jumping to one on impulse, we decided to leave and think about it and look at other places. We let Bryan know right up front and he was understanding and polite. He gave us his card and told us to contact him if we decide on it. This was unusual. Usually when you leave a dealership they become rude and pushy because they are afraid to loose your business. Not this place.
–long story short (not really: P) we went and looked at other cars but I couldn’t get that civic out of my head. So we drove right back to Corona Honda to see what can be done. I had a set price of what I could put down and what I wanted to pay in payments. At first the payments came back a little high $ 40 more then my maximum so Bryan went and got his sales manager Scottie. They sat with us and told us I needed to put more down to be able to get it lower (understandable) but I was set. Scottie worked some magic and got the payments down to $ 9 over my maximum price with no extra down. Which was way better then $ 40. So I took it. He was also so nice and helpful. They really worked with us on the price. It was very easy and fast. Before you know it I had my car. They also filled the tank and washed the car as well and by the time we finished the paperwork the dealership was about to close so I was surprised that they did that.
This is by far one of the best experiences we have had at a dealership and we have purchased a lot of vehicles in the past.
Thank you Corona Honda & Thank you Bryan and Scottie. I will refer all my friends and take my business here in the future as well.

I came here because my phone conversations with a salesman assured me that if I came down to the dealership, they would be able to beat the price that a competing dealership had given my wife and I. After work, we drove all the way over here and met with the salesman. We talked and he talked in circles but he couldn’t match or beat the price that Penske Honda in Ontario gave us. For having wasted our time, our salesman promised that if we bought a Honda we could come back to Corona Honda for a complimentary oil change.
I came today for an oil change and from the moment I pulled into the service bay, my experience just was so lack luster. There was nobody there to direct me. I went inside and nobody addressed me, I went back outside and the only person to address me told me I needed to move my car. Finally after moving the car somebody came out and asked me what I needed. I told him I had set an appointment for an oil change at 4 and that I had been promised a complimentary oil change for coming back. He told me I needed to contact the salesman who promised me the oil change so I asked the front desk to find him. After about an hour they told me he was gone and they couldn’t give me the oil change for free like I had been promised. They told me to come back when he was here. I had told them I was currently getting my oil changed so coming back didn’t do me a whole lot of good.
Oh and the kicker was when I realized I had been waiting around way too long for an oil change so I looked at my paper work and realized they punched in the wrong license plate number so my name had now become Flavio, and I was supposed to know that when they called for Flavio for a half hour, my car’s oil change was done.
I would have never come here for a simple oil change if I hadn’t been assured it would be complimentary. I won’t be coming back. I’d rather go further out of my way to Penske where the people are friendlier, the waiting room is more comfortable and the coffee machines work. This place is just disappointing.

I went in with a competitor’s price for a 2015 Civic LX being that a representative told me they would honor any competitor’s price.
As soon as I got there I showed the salesman their competitor’s price and his face immediately changed. We saw the car and went in to fill out paperwork. He spoke to his manager and came back with a price $ 1,000 dollars below sticker price.
I told the salesman that the price difference made no sense to me and that I would rather sleep on the price and go back if I wanted to go through with it. He immediately started to raise his voice and attack me saying that I didn’t understand their competitor’s pricing.
I left and decided to go to Spreen Honda. As soon as I got their I was greeted much better and I came out getting the 2015 Civic EX for a lower price than Corona was giving me for the LX.
BY FAR THE WORST EXPERIENCE AT A DEALERSHIP EVER!!!

Warning, this place is notorious for quoting low online prices via TrueCar, only to mark up the car when you get there stating «TrueCar is just an estimate.» If you know anything about TrueCar, there aren’t supposed to be any surprises, I’d say a markup above MSRP when TrueCar quoted $ 1,200 under MSRP is a surprise.
I’ve also been told they have a car in stock, only to show up and of course they can’t find because it coincidentally just sold, then the push to settle for something I wasn’t looking for started.
They also throw on cheap mud flaps on their cars and call it a protection package, marking it up another $ 995. I wouldn’t bother driving all the way to this shady dealer, you’ll get the same deals at another Honda dealer without the used car salesman tactics.

8÷7÷2015: Here’s an update of my situation. I took my car into Corona on 8÷1÷2015 after spoken w Brian M. Who is the business manager. I went over my concerns and trouble finding. He said he would personally help me and set up everything for me. I believe him and said ok.
I dropped off my car and met with Brian M. He introduced me to Don C. Who was to handle my issue. We went over the car and I pointed out the issues I had. Don was very nice and informative. He said he would work and keep me updated. I would get me car back on Tuesday 8÷4÷2015. We kept in contact and he went over what happened and what they did. Like I said informative so I was satisfied.
8÷4÷2015: I went to pick up my car after work. I work in Valencia so you can imagine how long it took to get to Corona. I left at 3:40 and got there at 7:20…Don left at 4 and said Richard could help me. I got my car and went over it again. I found oil stained on both seat and told Richard about it. He asked Chris who was nice and well mannered took care of it and made it look like new.
One thing I must let you guys know… next time when you give your customer their car back. Check if the hood is close and lock… I was driving back home on the free and heard these sounds (like something is trying to lock on something) I took it back and they asked me «do you realize your hood is open?». Now how would I know that? There was no warning and I drove off how you guys gave it back to me…
Overall I had my issue resolved. I upgraded their rating two 4 stars. Excellent job on everyone’s part I mentioned but I should not have to go through all this for a new car in the first place. I will keep that as is. Hope everything is well be good from now on

This review is based solely on my recent purchase of a 2015 Honda Civic.
I was working with the Internet sales department and finally scheduled a meeting to actually purchase the vehicle only to find out when I arrived at the dealership the gentleman I was supposed to meet with went home. This left me irate but decided to proceed with his colleague who kept trying to tell me the guy I spoke with was in charge of Internet sales and I wouldn’t have met with him anyways. Really?!
I went in with The number that the Internet gentleman said he could beat only to find out they couldn’t really beat it and the others dealership was full of it. At this point I was ready to walk out but thought wait let’s we what they can do.
They came at me with some ridiculous number and I was no this is what I can afford you can either do it or not… Finally after haggling for what felt like hours I was finally able to get a good deal and purchased the car.
Since I was in a rental the sales guy actually followed me home in my new car and I dropped him back off at the dealership (luckily I live 10 mins away)
Overall I am happy with the car, the sales guy was new so didn’t know to much about the vehicle and the finance guy was nice and efficient.
I would probably go back to Corona Honda again if I need a car.
We will see how it goes with the Service department soon enough…