So sick of the shitty service at this Jack in the Box location. Every time they never fail to mess up my order and then have a «smart ass» remark why they messed up when all I want is what I payed for. But no! Never. Last time going to this Jack In The Box.
Ashley P.
Rating des Ortes: 1 Corona, CA
HORRIBLE. I used to go here all the time but I’ve stopped because every. single. time. that I go my order gets messed up. Either they miss something or they just give me the complete wrong thing. For example, I order a chicken sandwich and they give me a supreme croissant ??? How? Every time I get a Jack in the Box craving, I always have to double check my bag before I leave and there is always something wrong. SO ridiculous. There is clearly something wrong with their system whether it’s their management or training program. They need to get their act together. Additionally, they just throw their sandwiches together. I’m not asking for perfection or for it to look like the picture on the menu but I don’t want a squished sandwich with my patty falling out. Employees are nice about the mess up, but it still happens every single time(no exaggeration). I’m finally writing this after about the 8th time of this because I’m fed up and hopefully management will see this and fix it.
N C.
Rating des Ortes: 1 Corona, CA
The worst Jack in the Box. Food is over cooked. Service is horrible. Employees sit I the corner taking while I’m waiting at the window for them to see me so they can correct my order. Ordered a Southwest salad and they didn’t bother to tell me they were out of southwest dressing. They gave me ranch, never giving me any other options. I just happened to check my bag and noticed ranch in there rather than southwest dressing. It wasn’t until I asked for southwest sauce that they told me they are out. I guess they were just hoping I wouldn’t notice and drive away. When I asked for chipotle sauce as a substitute I got a half filled portion cup of sauce. After waiting long enough to ask for some more, I finally gave up and drove away with my disappointing food. Also, the Burger was waaaay over cooked. I went here a year ago and was also disappointed, vowed I wouldn’t go again, but thought maybe things would have changed, so gave it a try again today. NOTHANKS! I’m done with this location!
Dina S.
Rating des Ortes: 5 Corona, CA
I agree with Richard C… I wouldn’t think of writing a review for a chain fast food place like Jack In the Box since the menu and the kind of food you get will always be the same no matter where you go… but their customer service is so great and rare for a fast food joint, I had to write a review. I’ve lived in Corona for 5 years, have been to this Jacks many times and the customer service is always great. Wether its a Sunday morning, lunch during the week, or late night, I always get great customer service here. Of course I’m not saying they are perfect, I mean I’m sure there have been plenty of times where maybe they forgot something, but it’s the way they handle the situation that makes them stand out. One time they forgot a hashbrown when I went to get breakfast and when I went back to let them know, not only did I get my hashbrown but they offered me a drink or smoothie for my troubles. Another time they had ran out of salsa for the fajita pitas and I was given a coupon for a free item on my next visit. Again…as we all know… good customer service is hard to find in fast food places, but good customer service means customers are more likely to come back to Jacks and not go to the competitors, and it looks like this location has figured that out… and for the record I highly doubt the review about the«licking the smoothie» incident is real… just another reviewer who posts nothing but negative reviews on several businesses.
Erik R.
Rating des Ortes: 3 Corona, CA
2 Jumbo Jacks, No Cheese, No Spread, xtra pickles and a 6 piece Mozzarella Sticks(3 per burger, ‘course) $ 6BUCKS! WOW! fresh, made to order, great staff and clean OPEN restaurant(No just the dang drive-thru) Best Location in Corona!
Richard C.
Rating des Ortes: 5 Corona, CA
Rating for a fast food joint? Well, this one deserves recognition. The drive through is fast, the staff is very very friendly. Unlike the Mickey D’s down the street that mess up half my orders, they have never messed up my order. They also always ask if I want sauce and they give you plenty. It’s the best jack I’ve ever been to. Nice place.
Kimberly S.
Rating des Ortes: 5 Los Angeles, CA
THEBESTCUSTOMERSERVICEINCORONA! This is by far the best Jack in the Box in Corona. Always wonderful customer service and fast too. My food is always warm and cooked perfect. When you order here you get better customer service than you would get in a sit down establishment, NOJOKE. This is the only Jack in the Box I will eat at in Corona. I don’t know who the owner is, but they are doing it right. 5STARS!!! :)
Rose S.
Rating des Ortes: 5 Corona, CA
Why write a review on a fast food/drive through place and give them a 5-star rating? I’ve been getting food at this location all hours of the day the last few years. They have never gotten any of my orders wrong, their food is fast-food good and the people working there are very friendly and accommodating when it comes to food/service/extra sauce. In my opinion, the best/friendliest fast food/drive-through place in Corona.
Lucinda Marie C.
Rating des Ortes: 2 Corona, CA
This location back when it first opened was the BEST Jack in the box in ALL of Corona but since Jose was the owner it went down hill and I stopped going there and now I recently found out that someone new had owned it I went back and the food was TERRIBLE! I ordered tacos w/extra sauce and extra lettuce and I recieved barely any sauce or lettuce in my tacos and the tacos weren’t even fully cooked. Also ordered a large fry and the fries were cold and REALLY salty! I think the corporate headquarters should check out their locations more often because of the lack of giving the customers EXACTLY what they want when they request certain things but this is one location I will NOT go back too unless I know I WILL get what I ordered and exactly how I requested for it because after all I’m paying for it and its NOT free!!!
Ahmed F.
Rating des Ortes: 4 Corona, CA
Well its Jack in the Crack, LOL I give it Four Stars cause its a 24HR one. After a long Party night i know i can count on my 99 cent Chicken sandwich at like 4am… Whats good at this location too, is you can understand the people working the late shift, unlike other locations …
Diana C.
Rating des Ortes: 3 Corona, CA
Very friendly service here. Love their spicy chicken sandwich.
Frank L.
Rating des Ortes: 5 Los Angeles, CA
What can I write about a fast food place, honestly… not much… What justified 5 stars at a fast food place? well here it goes… This location is one of the only 24 hour drive through location in south Corona. Young folks like myself stay up late and when I was hungry at 3am after a party or during an overnight studying and didn’t have the budget or time for Denny’s, I came here. The service here was also fast and accommodating(you would be surprised how many other fast food joints charge for sauce or give you attitude just because you ask for ranch,) I never had a problem with my demands, they never messed up my orders, and the food was always consistent. Now that I have moved to OC, and been to many late night fast food places by my apt, I miss the consistency and the operation of this location, and found new appreciation for what I used to take for granted. So today, I take the time and give Jack in the Box at this location 5 stars.