Main Street Dental Group and Orthodontics

I’d give 10 stars if I could for Dr Abdo and my hygienist, Brianne. I chipped my front tooth and by chipped I mean half the tooth came off from a workout gone wrong. Thankfully Dr Abdo got me in first thing in the morning and I walked out proud to smile again. Bri the hygienist gave me the much needed scaling and root planning I embarrassingly had been avoiding. The part that surprised me is she had this numbing gel so I didn’t have to get those dreaded shots! The best part about my treatment was she used a laser to return my gums to the color and shape that healthy gums should be. It also healed my gums so fast that it took away discomfort I thought I’d feel the next day. Lastly, this was all made affordable for me. That was my biggest concern but Isabel helped me by breaking up my treatment cost (or investment I think is a better word) into small amounts. THANK YOU MAIN ST DENTAL I’m a patient for life.

I’m going to start off by saying the staff is great and everyone there is friendly. But I’m knocking three stars off because, I hate when I try to contact the dental office and it goes straight to a voice recorder, so you have to keep calling to talk to someone. Next which is the big one. I paid off my monthly bill which has a zero balance and was told I would not have to worry about it being taken out for that month. But guess what… it’s rent time and after 10 days I will not receive my money back. All I can say is… Don’t do the monthly payment plan. For me, I will start paying what I owe in full.
I have decided to add one more star, because even though I have issues with them taking my money, they have done a fantastic job with my teeth and gums.

I have had a long painful history with dentists, between braces, painful cavities, root canals and surgeries. Invariably the dentists I was referred to did not accept my insurance, or weren’t preferred providers on my insurance which meant my out of pocket costs were prohibitive. So between the physical pain and the financial pain, I wasn’t too keen on seeing a dentist for years. But when a toothache made a dentist visit necessary, I wound up at Main St. Dental, at the recommendation of a friend. They asked which insurance company I used in the preliminary phone call, and by the time I arrive, they were fully prepared with all my insurance information. The service was professional, fast and friendly. The assistant, hygienist and the dentist, Dr. Vo, were all friendly and helpful, answered all my questions and made me feel very at ease. Everyone went at my pace and seemed very sensitive to my comfort level. The admin who explained what services were needed and what the costs would be and what my insurance covered was very patient and reviewed everything in detail. For a dental-​phobe like myself, I couldn’t ask for a better experience. I’m looking forward to completing my treatments at Main St. Dental.

My first impression and experience was good, although I felt a bit pressured into this «you must get the laser treatment on your gums!!!“as if I had some kind of disease and was about to die! Very friendly staff and dentist, who all educated me very well and answers any and all questions. I guess the high pressure is expected at most dentist offices.

This place is wonderful!!! From the front desk, to the hygenist, to the dentist — all were very professional, sweet, and comforting to my son who was NOT happy to be there. They played a movie for him while they worked on him, were very gentle, and made the experience as pleasant as possible. And the pricing was reasonable too. Not sure who the other reviews were for but our dentist was Dr. Sunail and our hygenist was Tiffany — they were fantastic!

Beware of out-​of-​pocket versus insurance-​covered procedures. Always ask if that is the ONLY option for the procedure. There might be a more reasonable procedure that is covered by your insurance but is NOT mentioned to you. I was given a quote for a crown — not told that there was a different more reasonable option until I got my insurance billing/​activity summary and gave them a call. I was only told of the more expensive procedure — I had no idea that there were options. I experienced that on the dentist side. Orthodontics has gone very well, and I would have rated them at a 4-​star rating. Office personnel have been professional and friendly.

My children were seen on the pediatric side of this building/​dental group and WOW! This place was literally a godsend for us. We had some expensive work that needed to be done for our children ages 5 & 9. We had been to «family dentist» after family dentist who kept referring us on. WHICH WAS INCREDIBLY FRUSTRATING!!! I was sick and tired of paying appointment fee/​cleanings and then the office «scheduling in the future» or referring us on. It’s like, I’m paying to be here now — how about you actually do something?!
When we came here, I was COMPLETELY BLOWN AWAY by their entire staff, from the front desk ladies to the doctors to the assistants. They were all incredibly helpful and friendly. We also got right in with very little waiting. Parking is plentiful and our arrival was super sleek and easy.
I was completely blown away by the pediatric dentist & assistant that both of my girls saw. They were singing «Frozen» with my girls and playing with them and speaking to them as if they were part of the procedure instead of talking over them. They explained the ins and outs of how to care for their teeth. The girls even got free electric toothbrushes which we had been planing to buy for future use.
The girls saw Dr. Marcello (female) and she had such an enjoyable presence & the girls just loved her. She was perky, patient, and she completed one of our daughter’s work on the same day of our initial appointment. Our other daughter’s work is being completed in an additional appointment but there was not a charge for the initial visit which was amazing after all we had been through with our journey before. Dr. Marcello’s assistant was phenomenal! She was spirited, funny, & kept my girls laughing & having fun the whole time!!!
Our older one is also seeing the orthodontist there, Dr. Luong and she was super informative. She explained the process of expansion & a «tongue tamer» for our 9 yr old. We were also given options to have the appliances + braces or just the «appliances.» At this point, we are holding on the braces until a little later. But we were not pressured, she was honest, and very sweet & kind. They were also able to take care of the initial impressions on our first appointment. HOW BRILLIANTLY and pleasantly surprised I was!!!
And now for the pricing, HOLY COW!!! This place was extremely reasonable! Actually WAAAAAAAYYYYYYYYY under what other dental centers were quoting. I believe we paid about $ 1000 less for our 5 year old’s treatment and $ 100 less on our other daughter’s appointment & filling. Plus they had payment options that allowed us to pay our bill over time, interest free — WHAT A HUGE BLESSING this place has been for our family!
Exceptional service completed in a reasonably timely manner at a price that fits in our family’s budget! I COULDN’T ask for more!!!

If you want an impersonal dentist, this is the place to go. The staff was nice and the hygienist, but the destist (dr abdo) really needs some soft skills or even realize we are the customers. I took my son in for a checkup and he walked in, hardly addressed me, have his notes to the assistant and walked out without addressing me at all or even ask if I had any questions. What kind of service is that? I agreed to a cleaning and had to tell the hygienist about the tartar build up that was evident to me, but apparently not to them. They had to call the doctor back in for that and then I realize he is definitely not a kids dentist to make them feel comfort. Long story short, I’ll be changing dentists for all my kids.
****Take the time to read the unrecommended reviews that Unilocal does not show up front. There are more than 80 reviews mostly negative about this place. Not sure why Unilocal does not show these up front, but sound like a pattern to this place*******

I took my 3 year old here for her first visit and everyone was so nice. The pediatric dentist was gentle and they talked her through everything so she wasn’t scared! I love this place

Worst dentist ever all these people want is your $$$ they will go over the payment options and like any other person of course I want to go with the insurance option where I won’t pay anything. So coming back for my appointment I told the girl up front that I would like to do the insurance plan option her response was «oh really…» She looked at me like I was some poor orphan on the street then when I went into see the dentist his response «yeah I won’t do that just come back when you have the money». After going to another dentist willing to work with my insurance they informed me that Main Street actually overcharges people for cleanings fillings and etc do your self a favor and stay clear of this place.

I went there with my 2 year old who unfortunately had to have some work done. The staff was all very nice and non judgmental and the pediatric dentists were phenomenal. She had to have anesthesia due to her age (well I chose that) and they were informative about the process and the anesthesiologist is very good with the kids and making you feel at ease!
I went to 2 other offices before this and this office makes you feel at ease. I would recommend them highly

The worst and most unprofessional place i’ve visited. Went looking into Braces for my son. They referred us to another place for up to $ 500 in additional XRays which were not needed as was told by another Dentist. i called them back spoke with Alex (Mgr) and asked if they could give me some type of cost breakdown and if they really needed the extra xrays as the other dentist told me the procedure and that it wasn’t needed. he had Carolin the Benefits MGr call me back. She said she would check with Dentist and call me back two days later when he was in. It had been over a week and nothing. I called them again during business hours and they didn’t pick up. I left a message asking for the call back and information that was requested. They never returned my call again. They are absolutely pathetic! Obviously didn’t want to tell me there prices up front. Not a place I would want to commit to a long term thing like braces with. Especially after seeing the other reviewer who said they charge $ 100 for canceling an appointment 24 hrs in advance. Greedy is not good business!

I have had many painful experiences with the «numbing shots», so I am always freaking out in anticipation when I have to get numbed up. Dr. Suhail is THE BEST! I never felt even a pinch! I kept waiting for the pain, and it never came. He truly is a master! He was fabulous throughout the whole experience… he explained everything clearly and was super thorough during the entire ordeal. Christina, his assistant, was super as well. The whole staff was terrific and I’m so happy I’ve finally found a dentist I can trust and be relaxed around!

Long, drawn out story boiled down to two key points: 1) The staff is not upfront about ALL of your options… they point you to the highest out-​of-​pocket expense and seem to get defensive when you request additional information. 2) When you complain within their email survey, they call you and promise that that they will speak to management about your concerns and then will call you or email you with resolution… if you hold your breath within this timeframe, you are no longer here with us!

I recently went to the dentist for a check up and cleaning. I was promptly seated and was nicely greeted by the dental assistant Sarita. She was very friendly, professional and nice when she took my x-​rays. She explained about possibly changing my old fillings to new porcelain ones, which was a good recommendation. I later met Dr. Abdo, who was very professional and nice. He also recommended replacing my old fillings which I will do very soon. My favorite part was the cleaning. The hygienist, Sarah was very thorough and professional. She was very friendly and talkative which made me feel more comfortable in the dentist’s chair. I loved the service by all staff. Everyone was very friendly and the office was very clean. I will definitely make an appointment to go back and highly recommend this office.

I have been through several dentists. As you all know it is hard to find a good one. This was the first appointment at this office for my two girls. Ages 14 and 6. First let me say the office is very nice, and organized. Signed in. Was called within 10 min. I was able to complete the health history online. Which I am sure helped speed up the process. Xrays were a breeze. They seat both girls in their chairs. The Dr. is in within min. Explains that my 6 year old is getting her molers in. That she will be losing her top teeth soon. Both girls have no caveties. :) Good news. So just cleaning this tim around. What??? Aren’t you going to try and sell me something? Nope. Dr. Ramirez and the staff were excellent. Easiest appt. I have had in years. Thank You!!!

Buyer BEWARE! I was referred to this dentist from another dentist since he didn’t do pediatrics. Initially they were great, however I really felt like they were more about the sales end of things then trying to actually help my son.
On our second appointment they called to remind us of the appointment, i had just received a call from my work prior to that asking me to come in the next day. I let the lady know that we would need to reschedule the appointment because of that. She said that there would be a $ 100 rescheduling fee if I did that. A rescheduling fee for cancelling when I’m giving them 24 hours notice? How does that make sense? That was my last visit to this dentist…

I went there for a check up and met with a Dr. Ramirez, He was super nice! He explained everything to me that was going to be done because I am terrified of anything that has to do with those weird instruments on the tray but it went by painlessly. I say go there and ask for Dr. Ramirez