Michaels

Horrible Customer Service. I wanted to purchase 2 paint brushes. First of all they were on the Clarence Isle in the back of the store. They were not marked. The Manager was rude and acted like I was wasting her time. These brushes were Bob Ross Filbert Brushes. A line that Michaels no longer carries. She said that they were originally $ 24.99. That was the price for the 2 inch brushes. Stealing is against the law but when you steal from a disabled customer. I told her that Hobby Lobby sells the same paint brushes for $ 12.99. She said, so go to Hobby Lobby. They are closed on Sunday. So all the Windsor Newton paint I was going to buy went back to the shelf. Monday Hobby Lobby will be open. Their merchandise is always marked. I have dealt with discrimination my whole life. And now depression. Expecially with my Late Stage Multiple Sclarosis. She made me feel lousy and worthless. Painting is the only thing that helps me to forget my pain and agony. It is wrong to steal, but to do it to a handicapped customer. She really let me know my business was not needed. I know now that even though my $ 200.00 purchase was nothing to her. I cannot drive because of my disability. So Will have to wait until Monday to get my paint and brushes. Shame on Michaels Arts and Crafts. To be taken advantage of really hurt me. Honestly I did crying front of my wife. Because then manager did make me feel humuliated. Enough said…

The store is generally dingy and customer service is virtually nonexistent. You could spend an hour in there trying to flag someone down to help you. It seems as if their registers are perpetually understaffed. Yet I tend to blame upper management as these issues seem to be an ongoing problem within this chain.
Sale prices are decent. What they excel IMHO is their holiday décor esp. Halloween and Christmas. I love visiting during these respective seasons. You can get good deals on the little «light up» houses and Christmas villages. Decent selection of cake decorating items, custom framing, and scrapbook items as well as school project ideas. Floral arrangements are also pretty, if not pricey.
Not the most extensive collection of crafting items but they will do in a pinch.
Best of all, this particular store is located in a good area of Corona so at least you don’t have to worry about getting mugged in the parking lot.

The worst Customer Service!!!
Walked in Never did I get a hello can I help you or hello how are you doing today. Or even a smile. NOPE! I did need help finding a foam poster but ALL I mean ALL employees walk right by me. I just felt the tension of Rude customer service.
Not even that. another customer walked right behind me moving my purse and everything not even saying EXCUSE ME.
At check out. Employee says I can’t use a coupon cause the Item is already discounted… Seriously I’ve used a coupon like this before at this same store. RUDE RUDE RUDE CUSTOMER SERVICE!!! Not a Friendly Place!!! I would rate this place a ZERO!

This place really helped me out, not too many local flower shops and I was looking for some gerbera daisies. I was able to find some artificial ones for a decent price… Lifesaver!

Like other good Unilocalers said, it IS your average Michaels, but I did find the guy who checked me out to be a bit more friendly.
Their sale items are always usually empty hooks or in great need of tidying up, it’s anyone’s guess just what exactly is a sale item or what random item was stuck on that hook.
The usual mix of brand items, which always varies from store to store.
I was not hit up for any loose change outside this store and no one keyed my car, so it was a good experience all in all.
ADDITION: 3−5−14: I went again today, I swear they picked up the store and moved it, or the driving directions I got this time were different. Huh.
At any rate, The one older blonde gal was so friendly and helpful when a coupon she gave me for a return, turned out not to be good THAT DAY so like one other Unilocaler said, check the fine print on those bad boy coupons. Thank you for the friendly service this day.
Ahhh if ONLY I could ever figure out what sale hooks have real sale items. But besides that I drop some serious coin at Michaels for their great scrapbook stuff. Thank you Michaels!
Still no bums or miscreants hanging outside this locale, so a good experience. :)

I usually come here on my lunch break and it usually has a long wait line. So I always have to give myself some time to check out. It is a well organized store with great items. I love coming here for my crafts. Prices are reasonable especially if you have a coupon. They except coupons off your smartphones which I appreciate because I always forget to bring one. Just wish the lines would go faster

Just the average Michael’s. always use a coupon. I had their framing services once, of course I waited for their 60% off sale and had coupons and it was still pricey. Good thing they did a good job. Workers are helpful but their items are never in stock when I need it.
Very cheap art supplies, and don’t forget your 40% off coupon online!

average Michaels. The bathrooms and area surrounding them could use a deep cleaning but I’ve found this is a common theme with this chain.

Never been in a place that takes so long to check out!!! True in all michaels!

Finally they re-​did their registers, so now there is ONE line that goes to the next available register. Like this much better than the old way!

I like this store because everything is easy to find. They also have really good sales on their scrapbooks, silk flowers, art supplies and picture frames. You can also usually find cool stuff in their $ 1 bins.
The only reason they didn’t get 5 stars is because they NEVER, I repeat NEVER have more than 1 cashier open… even during the Christmas rush. It’s also usually very hard to find someone to actually help you. Poor
customer service!
Also, pay extra attention to your coupons. I think they trick you… making you think you have more time to use them, when you really don’t.

It’s michaels what can I say except print your 40% off coupon before u go in!!!

Much of the frames we get seem to come from Michaels. Good selection of arts and crafts. Even though Walmart is entering the market, Michaels just seems like it will always fill that niche. Good selection of holiday items when that time rolls around. When you buy items, you always seem to get % off next purchase. For those that want to time their purchase, you can save a decent amount.

They have lots of pretty cool things here. Especially for the holidays. They had exactly what we were looking for here.