Rancho Physical Therapy

I enjoy going to Rancho Therapy Corona for my pool exercises and treatments. Emily and Valerie make me feel welcome when I came back on 10/​14/​15. My therapist are Emily and Tracey they are wonderful. The environment is very lovely.

I was in severe pain today and was 15 minutes late to an appointment. I have informed them I have already completed my exercises at home (which take up to 40 minutes) and just needed 20 minutes of treatment– cervical stretch machine — takes them 2 minutes to set up and the E Stim machine which also takes them 2 minutes to set up– My last 2 visits last over an hour with exercises and then the treatment towards the last 20 minutes of my session. I told them I do not want to take pain medications and it is a Friday. Adriana at the front desk completely declined me because I was 15 minues late– that was their answer with no empathy whatsover. I told them I do not need all the exercises. I know they could fit me in but for some ODD reason they could not. She discussed with the therapist or therapist aide Orin who also declined me. It is absolutely not logical that they could NOT fit me in for 20 minutes. Poor customer service and poor quality of patient care.

I love this place! I look forward to going to my early morning sessions weekly. The environment is upbeat and every staff member I’ve met has been more than helpful… Jaquelyn and Carolyn have been my physical therapists and are very knowledgeable and helpful. I’ve been suffering from backspin for the past 4 years. Jaquelyn discovered leg length abnormalities in me which other PT’s overlooked. so crazy. Carolyn has helped alleviate much of my sciatica and pinched nerve issues as well. The PT aides are wonderful (Amanda, Rafael & Louie) and really work their butts off to make sure you’re well taken care of. The front desk girls are also helpful and sweet.
Love, love, love this place and so blessed to have it so close to home!

One star is so good because of the mean girl valarie who is on the front desk
She is super mean and has the worst attitude ever!!!

Staff here is very friendly and helpful. I’ve had 3 sessions here for my torn meniscus and so far, everything has been very relaxed, a very good experience for me. The PT aides are very attentive, assisting each and every patient no matter how busy it is. This Physical Therapy Office is highly recommended!

To sum up my experience with RPT, these people are nothing short of Miracle Workers.
You are not reading this review because you want to. You are reading it because you are in pain or lack the range of motion you need. These people will fix you up. They did it for me twice.
A couple things you MUST understand:
First, Physical Therapy is painful. Your body usually tells you not to do something when it hurts. For instance when you put your hand on the kitchen range burner top it hurt and you instantly pulled your hand away. But physical therapy is different. In order to get better you typically need to stretch (many times painfully), exercise to build up muscles (which often is more work than you want … and it is WORK), and do a myriad of seemingly mundane things to regain control of your body.
Second, don’t expect that they will just plug you into a machine or massage your body. While they many times will use a TENS unit to stimulate your nervous system, most of what you do will be WORK. And the expression «No Pain No Gain» is applicable.
Third, as a retired exec of a Fortune 10 company that was responsible for a large business unit with a business contribution of over a half billion dollars annually, I initially did not like taking direction from people ½ my age and with nowhere near my business acumen. I was wrong. These people specialize in skills I had no knowledge of. Once I started taking their compassionate directions I started getting (and feeling) better.
Finally, all things considered, their prices are extremely reasonable. And if you want to take advantage of their exercise machines after they’ve fixed you up (or to just extend your insurance coverage’s service), you can get a month-​to-​month «Gym» membership for $ 39 … all using the same equipment that you used to fix your problem.
Seven years ago they fixed my back. In the last 2 months they fixed a bad shoulder. On my back, my therapy included use of their heated «swimming» pool. I use the work swimming in quotes as you don’t swim in it, just use it as a vehicle to help you smoothly exercise. I call that pool THE FOUNTAIN OF YOUTH. You will too if you use it.
I cannot recommend Rancho Physical Therapy more heartily.

Wonderful Facility. Emily, the Staff Director and lead Physical Therapist is amazing! Everthing and everyone you need to recover from any surgery, sprain, strain or injury. Pool is heated, exercise equipment is updated. Most importantly, qualified staff and therapists know what they are doing.