Robertson’s Ready Mix

Terrible company!!! A rock clearly came off of one of their trucks and cracked my windshield. I had to have it replaced immediately since the crack went across the entire windshield and I would have been ticketed, besides the unsafe conditions for driving. I submitted a claim with a very clear description of the situation and explained we tried to get the driver to stop when it happened but he ignored us and only glanced down at our vehicle, then kept driving. We had the truck number, etc. that they ask for on their claim form and our claim was denied, so we basically have a hit and run. The company takes no responsibility for accidents they directly cause and are a hazard to all drivers on public streets.

If you want your concrete to Crack, the driver to be late, crappy mix, then this is your place! I’m a contractor and every guy on my crew, and my subs warn against this company. So sad too-​they used to be a great company.

Robertson’s Truck is at this moment in San Pedro doing it’s thing while blocking my driveway and using part of my yard for hoses and such to do whatever at the house next door. I can tell you it isn’t good advertising to not be better prepared, and the attitude is really bad. Will not be having anything nice to say about your guys.. . sorry

This is the worst ready mix supplier in this area. Unfortunately they are a huge company that literally does not give a damn about how they treat their customers. I work for a company that has been doing business with them for many years. Just last year we spent over $ 550,000 with their company, which is apparently not enough to get any respect. The whole lien issue is a serious subject when you are trying to do business. I make it a point to pay their invoices within 5 days of the date I receive them, but when I ask for a release for the pre-​mature lien that they sent to the owner, without sending me a copy, it’s like I am asking for their first born. The woman in charge of the liens, could not be more rude. If you are a new company do not get involved with Robertsons, you will live to regret it… trust me.

This company cracked my windshield. The claim form is asking for me to know the cal T number and also the drivers name?! How am I suppose to know that if they are just forwarding me to a voicemail?! I know the truck number and license plate but just getting the run around to the same voicemail!

THIS COMPANY IS A JOKE! They cracked my windshield over 6 months ago and have not acknowledged my claim. They have a hotline you call and leave your address and they send you a packet to file your claim. I sent mine in immediately and left at least 15 voicemails before I finally started calling the main office and talking to actual employees, one being Tim promising he would have it looked at. I paid $ 721.50 out of pocket and drove around with a broken windshield for over 3 months waiting for them to fix it and finally gave up. Guess what! I am suing you guys! I have your truck number, the pictures, the date of contact and a complete record of your negligence!!! This company thinks its cool to bust up windshields while they make millions and have a VM just got the damage they do and ignore it!!!

By far the worst customer service in the world. They used to be one of our vendors but because of how rude and disrespectful they are we no longer do business with them. I could write a full book on how terrible this company is, but I’m guessing from the terrible rating on Unilocal already, that I don’t need to do so. Do not use this company!

THE worst service in the industry. I’m a concrete pumper, seen good and bad ‚.but they are going down hill fast. We just had to send a load back after it came to the job site like water. that’s my third time sending a load of theirs back this year. Always late, Concrete is always inconsistent, no stars, but you need one to post.

If I could give them a lower rating, I would do so. My 3 interactions with them have all been negative. First visit, their concrete truck cracked my water main, second visit, they were late, third visit, they were late again, and made a mess. Finally, their concrete was the wrong color, final straw was the mechanics lien that they placed on my property. There are plenty of other companies out there that can deliver concrete. I will be choosing a different one next time.

#1329 truck drooped two rocks and hit my windshield. Called Robertson left my name address no response. I am very disappointed. Location 805 south bound near La Jolla village drive…

This place has horrible customer service.
I currently do all my concrete ordering through them and it is rough. The account managers are so rude and very disrespectful. And they apparently have no time to help (straight out of the account managers mouth”. So I would suggest finding another concrete company who does have time to help.

Horrendous company. These are not good people and they are careless on the job. I don’t think that Robertson’s hire people with any experience– this was disturbing seeing as how they were operating heavy machinery and a semi-​truck. They damaged a window and hit our house. Unbelievable day. Thanks Robertson’s.

THIS IS A LOW LIFE COMPANY. It sends threats of a lien to homeowners whether there is just reason or not. A previous post asks, «Did any people READ the notice?» Yes, we did and the face of the document does not say, «Not a Lien.» It says, «PLEASE ISSUE JOINT CHECKS» Our job was for $ 700 worth of cement, which our contractor paid the same day.
Then we get a notice of non payment for $ 2900 and a threat to put a lien on our home.
Sounds like a SHAKEDOWN. Consider yourself warned.

I was unlucky enough to be behind one of their speeding tandem gravel trucks that was being driven manically on the 5 freeway. The driver was spewing rock and sand from behind and making frequent lane changes. I got the license of the truck, 4JK7666 and reported it to their company. From the reviews I’ve seen here I don’t expect much to be done. Surely the CHP and DMV have to be aware of this dangerous company and the way their trucks are driven.

Robertson ready mix truck damaged my windshield while driving on 210 Freeway.
Robertson’s truck drivers negligent by not covering the truck from falling rocks, cracked my windshield on my Mercedes. Was unable to write down or take a clear picture of the license plate while maneuvering my car swiftly to keep a safe distance with out having to creating additional damages and or an accident. I have all the proof they require even pictures… they are saying proof is not sufficient for Robertson to cover damages. We must have license plate number.
Robertson Company and it’s owners are truly unethical in their dealings… damaging others.

STAY AWAY!!! horrible company. Beware of Bill there sales person. They will rip you off. I’m NOT complaining about a lein notice at all. I was quoted a price and at the end they almost doubled it. I’m not dumb I’ve worked in concrete for years. I know fuel surcharges and environmental fees but they straight up rob you!!! Stay away

I used Robertson’s ready mix. I have an account there for the past year.
Had a job crack everywhere within first two months.
Called sales man and told of problem, and that I cant find my original ticket from job site, can you send me copy. I got copy in a couple of days. It didn’t look right because of all the water ticket showed added. I resumed looking for original ticket and I found it. What I also found out was that Robertson’s modified the original ticket before faxing to me, suggesting massive amounts of water were added. The original ticket shows 10 gallons added the modified copy shows 25 gallons added. I will attach tickets for your review and you can decide if this is the kind of company you want to do business with.
Sincerely,
David Odell

THESE GUYS ARE REALLY HORRIBLE. Service sucks beyond belief. I used them for a driveway I was doing and, boy, do I wish I had read these Unilocal reviews before calling them. Their trucks were each over an hour late. Over time the concrete slab dried unevenly, causing dark blotchy spots throughout the driveway.
Robertson’s couldn’t care less about this or about customer service. They very rudely told me that they don’t guarantee color. I wasn’t looking for a color guarantee. Fact is, due to the trucks being late, the concrete already began to dry before being delivered to me. This was the cause of the problem, not a mere color issue. These idiots are too dumb to figure it out and simply don’t care.
Never again! This was the first and will be the last time I ever use Robertson’s. Anyone who reads this (and the other reviews) has been forewarned. If you use these guys, then it’s your own fault. BEWARE!

Worst company ever to deal with. I’ve never had a truck on time go a job site company sucks

Did any of you people READ the notice? It says right on the face of the document in bold letters that its NOT a lien! Its making you aware that Robertsons (or any contractor that performs work on your behalf) has the RIGHT to file a lien against your property if you dont verify they have been paid for supplying material or labor to your project.
Please dont try to act like a general contractor if you dont know what youre doing and dont understand basic construction law!