Scottish Inns & Suites

No. No. No.
Me, my fiancé and our puppy survived the night but. …
I’ll include pictures. Run down. Smells like smoke. Hidden outlets. Broken mirror. Baby cockroach. Filthy carpets. CEILING CAVING IN SHOWER! Stash hole under chair. White stains on other chair. Gave a couple towels. When asked for more towels and another pillow they said «why, i don’t know if we have more.» Came back with two towels and no pillow and said it was all they could find. (Really)
It is right off the freeway and takes pets but. … oh hell no.

Deserves a zero rating! I stayed there in Sep ⁰³⁄₁₅ I was given room 101. I was about to put my clothes on the shelf and I almost made contact with a hypodermic needle in plain site! That I did take photos of BTW and showed the manager (Really are you kidding me)!! This I noticed after the refrigerator also was not working. The room smelled horrible and was DIRTY. Brownish red stains on the ceiling as well.
I took photos and told the manager on duty how disgusted I was and I was told it was a needle from a diabetic and the stains were most likely hot sauce… Yeah right. I was given another room that was only marginally better. At least I never saw any needles.
I never saw a charge on my account and I thought at least they were going to comp me for the room but several days later I did see the full charge on my card. I called and asked for the owner and I was told by a guy named Ken that he was the manager and he could help. I explained to him the issue and he seemed to remember and I asked about the charge. I asked for a refund or a partial… He was rude and said he is not going to do anything for me. I said wow that is not going to be good for my review that I feel now needs to be posted. He said go ahead write want you want and I said I will call health dept. and he also said go ahead…
Poor customer service, nasty, dirty disgusting rooms and potentially dangerous.
STAY AWAY!

This place is right off the 91freeway. Perfect when you are traveling on business or just need a place to stop. I’ve only been here once before… Not a bad experience, pretty basic. Got the nonsmoking queen bed room. Was pretty standard, small room. Small table, bathroom and shower was tiny. But decent. Walk in price without a reservation came to $ 75 for one night. The cool thing is that this hotel did not seem super busy… Rolled up on a Saturday evening and they had rooms available. So that is nice. If you are not too picky then this place works. I would come back to this hotel if traveling or needing a place to crash. They don’t have a pool though, so that is a drawback, but when you’re in need of a place to sleep who cares right?!