Vons

Very poor customer service waited for 15 min at the customer service desk after that I nicely asked a you women that worked there if anyone was working at the customer service desk she looked at us and replied «It’s me», then proceeded to ask very unprofessionally «who was here first» because there was others waiting. Very unprofessional experience!

Bought 2 orders of 8-​piece fried chicken last night and simply asked the deli worker named Karry to put it in a bucket, instead of 2 paper bags she had grabbed. After a long wait, since she disappeared to go to the back, I patiently waited. She came back with a handful of lids and buckets. So when she was finished with my order, I simply thanked her for the effort she made to get my orders done, i.e., putting it in a bucket, as requested, an instant potluck –ready for my choir practice. All I got as a response from her was, «have a nice day».

I dont really shop at vons but it was the only store open on Christmas day they are very expensive really friendly people though i probably wouldn’t go back just because of the very high prices! Unless it was an emergency like today haha.

I seriously love this Von’s. The other night I went in because I was craving a piece of cake. Turns out I chose the right night to go because they were having a raffle. I ended up not only winning 6 free cupcakes but a bag of groceries too! It was awesome! The staff is friendly, personable, and always helpful. I know where everything is and when I don’t, one of the helpful employees is always there to help and direct me immediately. Moral of the story, if you’re craving something, go to Von’s you just might win what you’re looking for!

This is the 3^rd time in a month I have been over charged. Today by $ 6. Check your receipt!
I decided to return my items and go some where else. I will be reporting them. They don’t even say sorry or give me a discount or try to compensate for their error. Just play dumb and give me the price I was already suppose to pay. Ugh.

I can not emphasize how beautiful the floral department is here at Von’s! YES! VON’S!
Every since ROBIN, the manager took over this department, it’s transformation is amazing. They’re always well stocked in beautiful inexpensive seasonal bouquets.
The refrigerator is always stocked with gorgeous arrangements for a very reasonable price.
When ever I have approach ROBIN, she’s always welcomes all my questions. She always has a pleasant attitude and she truly seems to enjoy /​love her job.
This is where I purchase all my flowers and potted plant’s as gifts. They truly are beautiful!
Thank You ROBIN, for beautifying this store!!!

Great customer service! Rebecca and Julie are the best!!! Recently ordered birthday cake from bakery! Wow, it was beautiful and delicious! Thank you for your friendly service!

Absolute worst service I think we have ever had! I am not one to knock a person but this barista/​cashier was nothing but rude to my husband!!! People come to Starbucks & pay the crazy prices because we like the Starbucks product– meaning, everything from the actually coffee made right down to the caramel! No other caramel tastes like Starbucks!!! So when my husband asked for extra caramel in his coffee; which by the way– is not an abnormal request, she replies with, «That is freaking disgusting sir but whatever!!» Are you kidding me??? Extremely extremely rude to say the least!!! How much caramel he likes, is none of your concern!!! Your job is to simply honor the request!!! Shame on you barista and shame on Management for employing someone with that kind of customer service skill! We paid $ 11.50 today to be completely humiliated! Thank you for that!!!

Blonde lady scares me. Shes meannnnn

Like the store. Always has long lines. The deli is awesome IF there’s anyone working it. I’ve gone in a few times and left with nothing cuz they never have anyone available to make anything. Sucks.

I will Never use Vons on Mc Kinley ever… I ordered meat for our family a week in advance and gave name and phone #. I go to pick up on Saturday and they dont have my order of 12 lbs of flank steak. They dont have ANY of my order. I asked the meat dept, how am i supposed to feed 15 people the next day… The mt dept said oh its because Vons is merging with Albertsons. I told him it was BS cause i used to work in mt dept at Albertrons. I asked why didnt someone call me to inform me so i can order somewhere else. Tslked to front end manager and he wasnt that upset. I Called Stater Bros on Hidden Valley and they had it for me. Thsnk God for Stater Bros… I called Vons corporate and they took complaint but did NOTHING… I paid 1.00 more per lb at Stater Bros so i felt Vons shouldve given me about 25.00 gift card to compensate me… NEVER USE VONS they dont care about customers… Beware.

This store needs to hire more staff! I live walking distance from this store and refuse to go here because I’m always waiting at least 10 – 15 mins in line!

Long lines and when they finally open up other lanes, they take the people in the back of the lines who have been waiting the least amount of time

Worst store ever! Deserves negative stars! Store half stocked, products that are stocked crushed or out of date. Don’t even start on the non customer service.

This is my go to place for groceries, I like that they have a wide selection of meat, cheese, wine and everything else that my family and I use daily. The price is on the high side but if you take advantage of their sales by checking out their weekly ads, the Just 4 U deals and their clearance items you’ll score some great deals. The Just 4 U app also gives you free items and tracks your shopping history so it gives you freebies that you can actually use! I’ve been buying organic stuff lately and bought some coconut water in the past and got a free 1 liter coconut water… score!!!
I always check their manager’s clearance on the deli, meat and seafood section and I would score really good cuts of meat for 50−70% off its retail price. I also like the selection of spices that they have. There are just some herbs and spices that’s so hard to look for on other grocery stores but this place in my experience carries them (think fennel seeds etc.) Overall, I’m happy with this place. Staff is friendly too!

I’ve been coming here a long time, put up with their crappy lines in the evenings all the time, but today was it.
Right from the start, I pull into the parking lot and I’m about to park, but then get cut off by a 98 – 99 tan corolla (3XIH787). I grab a spot a few down, while keeping an eye out for the jerk who nearly hit my daughter and I… This douche bag jumps out of his car with his Von’s apron on. Maybe not cool enough looking to be a douche, let’s just call him a dork. Anyways, I figured it would be good to set an example for my daughter and not kick in his window or cause a scene in the store.
Unfortunately, the trip to Von’s wasn’t quite over yet. I grab chips and salsa for the wife, and daughter grabs some strawberry ice cream. Sounds like a 5 minute trip, doesn’t it? Ha! Think again… 2 lines open, I find it a little strange that Line 2 would be so much longer, but whatever… I hop in the short one… Mother$&@”… I don’t know what this couple had… Food stamps, WIC, some sorta check thing, which made it take forever. Then they missed something. Cashier calls for someone to get an Avocado to register 1.
I’ve already watched the 2^nd line go through once now with me not in it. I switch lines, 3 people in front of me, 1 of them paying and I still beat the other line. Now, here’s stupid bagger (Erik) that cut me off earlier. After he bags my stuff and starts bagging for Register 1, I ask him if he drives the car I described earlier, he says ‘yes’. Just had verify everything before I go off on my rant. I didn’t want to accuse any of the wrong people.
Let me turn some of this into constructive criticism. Fire the baggers, hire a couple more cashiers. If anything, make it so one of the cashiers has it in their job description to round up the carts in the parking lot during the «non-​peak» evening hours. Also, maybe do something about employee parking/​enforcement. It’s not typical that a bagger would claim the front spot with his hooptie. They usually park in the back of the lot or some other designated area. This leads me to another point of hiring irresponsible kids that show up late for work… Maybe later.

Don’t come to this store if you want anything organic (i.e. Non fat milk or hormone free meet). They are usually out and appear to rarely restock these type of items… but if looking for junk food that is well stocked and quite plentiful.

This review is about how crazily understaffed this Von’s is not the people working there. The staff are ways friendly and helpful, that is if you can find one.
This Von’s attracts a nice crowd throughout the day with their being a Wells Fargo and Starbucks located within the store. Now saying that, you can imagine people like myself stopping in too use one of these additional services may pick up a thing or two.
They are relatively more expensive than other stores but it’s easier to shop here when you’re using one of the additional amenities. Not for checking out though. REGUARDLESS of how long the line is, they have one check stand open max. Today I entered with 4 people ahead of me 3 with full carts of groceries. The line took forever to get through (a little note, if you have a couple of items to purchase that doesn’t have to be weighed out like fruit, go check out at Starbucks). Over all this store lacks a lot from price competition too checking out (which is the absolute worst) This Von’s should invest in a self check out line if they are looking for ways to cut down on employee hours it would benefit the rest of us trying to complete our quick shopping trips.

Vons is generally a bit on the high side but, they did start carrying things I used to have to drive to Orange County to get so, that’s good.
Vons actually has really good meat but it’s usually quite expensive so you have to wait for the sales or check the manager’s special clearance spot. That’s what we do, we shop and eat whatever the deal of the day is.
They have a decent cheese selection and some really good butters, Plugra and Kerrygold, in particular.
Another great thing they have is the gourmet pumpkin pie at the holiday time. $ 5.99 and it is delicious.
After they were bought out recently, the produce has improved quite a bit.
Lines can still be a little long and they seem to be under staffed at times.

This particular location used to be a Ralphs a few years back, now a Vons. And it is a nice one. The lay out is nice and open, clean, products displayed neatly and the staff is personal.
Upon entering the guy restacking carts greets you, the cashier and bagger greet you and offer assistance to your car and so does every employee you encounter. At least that is my experience.
I went in for a few items, wandered aimlessly for a few because I was unfamiliar with this particular stores layout, but found what I needed and was on my way.
LIke this store. Easy parking.