Cortland Buffet

This business has gone completely downhill from when it first opened. What was once a clean interior with an attentive, and courteous staff, is now a run down hive of carelessness, and disappointment.
Part of the problem is the indifferent, and clueless staff who are absolutely just going through the motions of their job, while the other side of the problem is the appalling conduct by a sizeable amount of the customers eating here. I’m talking about dirty people with either no clue or concern for the basics of being in public. Eating off of their plates while still in line, licking their fingers or coughing into their hands, then touching the shared serving utensils. Unattended little kids doing the same. Coming and going in whatever direction they please so that there is no organized flow to line whatsoever.
The bottom line here is that certain advertised foods like crablegs are refilled VERY rarely, and of extremely poor quality when they are available (overcooked, waterlogged, mushy, etc.), and the Mongolian grill area has meat that is dried out & discolored from sitting out so long, veggies that are browning on the edges, and takes forever to get someone to come over to cook your food. That kind of atmosphere is the opposite of user-​friendly, and a giant turn off. YET, they have no problem charging you full price even though they often fail to provide everything they claim to offer. I believe this is the result of all the other buffets in town closing, and Cortland Buffet having no competition to worry about. Stay away!

i no longer go to buffets for these reasons. the place has a funky dirty smell. probably from the carpets never being changed. the food is greasy slop and the whole concept of everyone touching the utensils is very unsanitary. i rather pay a little more and go to a quality chinese restaurant

Terrible place! I was eating my food, and I found a staple in a piece of my chicken! Do not go to this place. They didn’t even offer to pay for me and my friends. Ridiculous! Stay away!

I was really skeptical at first but once I went in, it wasn’t as bad. It was 9.99 per person which is really cheap but worth. I really like the seafood especially the clams. However I think they should modernize the restaurant. It looks really plain inside but its just what I think xD

They added Coconut Chicken during the Lunch Buffet! It is fantastic my only wish is that they would keep it better stocked. If it runs out it takes almost an hour for them to replenish it and although its amazing its not worth waiting an hour amazing. Buuuuut if your one of the people fortunate to get some on your plate before it runs out you are very lucky because it is incredible! :) That being said though if you happen to go during the lunch hours the rest of the food is also incredible I definitely prefer it to the dinner options and everything is fresh and flavorful! It has improved drastically over the last few months and if you go at the right time of day (weekdays — anytime from 11:30am to 1:30pm) the buffet is the best Chinese buffet I’ve ever been to.

Not recommended. I feel it necessary to say something positive first. The seafood bake was tasty and the jello was good. The rest was unpleasant. The egg rolls were soggy. All of the chickens dishes were either difficult to chew or soggy. The rice was hard. All of the foods seemed to be heated very quickly from frozen foods. The building was dirty and the staff was not kind. I won’t waste $ 9.99 per person again.

Regretfully, the owners have had some unfortunate turn of events. Prior to their difficulties a few years ago, they had a great kitchen staff — the food was outstanding for a buffet. Now, its on par with most of the Chinese buffets — last week their coconut shrimp were just so yummy — crispy and flavorful. Their BBQ used to be my favorite — not just okay.

Terrible. Most of the food is not oriental cuisine. And very few food items are labeled, so you are guessing what your eating. The place mostly frequented by local «townies» types because it cheap. The ice cream blah.

A pretty good Chinese food buffet. I eat there at least twice a week. They’ve got American stuff, like pizza, which my kid will eat. The staff is friendly, but a bit slow to refill your drink sometimes. They’ve got a grill in the back at which they’ll cook stuff to order, and there are a fair number of choices there. They have a small sushi selection (I’ve only eaten the vegetarian stuff, but it’s pretty good), and ice cream. It’s a very handy place to get in and out of for lunch.