Campbell’s Laundry and Coffee Bar

Campbell’s Laundromat appears to be somewhat new – with new-​looking equipment – but looks can be deceiving. Washing machine #19 has a sign taped to it that says «cold water only at this time” – and the sign was posted more than a year ago. Washer #20 doesn’t have a working hot water option – the best you can do once you’ve activated the washer is «warm” – but then the water was ice cold when the washer filled. Washer #24 has an active «hot water» option but – once again – the water was ice cold when the tub filled. When it was time to dry my clothes I had to remove them from two of the dryers and put them in others because the first two didn’t work. The other customers and I had lots to talk about as they encountered similar mechanical issues of their own. There are no employees present to inform of issues with equipment unless you get there before 5 pm when the coffee person is there. All she can do is activate another washer for you… Equipment maintenance is lacking – if not non-​existent. Deplorable comes to mind… At the very least the owners need to mount an «out-​of-​order» box on the wall with tags that have space to describe the problem that customers can put on machines – with space to describe the issue. That way the next customer isn’t going to get bitten by the same problem. What a way to run a business… And don’t get me started on the «money card» you have to use in lieu of quarters. They work about as well as the washers and dryers. I will find another Laundromat – one that isn’t owned by Campbell’s…

Laundry facilities are great. Barista at coffee bar didn’t know what she was doing. Went over their prescribed drink recipe with her and then watched her make it wrong, and she argued with me about what she had just done.