U-Haul Moving & Storage of Corvallis

Great people very helpful. We were able to get a truck before 7am. Compared to other nearby rentals they are more professional and helpful. They don’t have a lot of availability so you have to call up ahead.

Cliff rocks, him & his team are always a big help, when ya need to move just call Cliff.

Dropped in and rented a truck with no reservation and they were so helpful, professional and quick! Returning the truck was also a speedy and efficient process without any hassles. I appreciate the great customer service!

After reading several poor reviews I can see why. I called to rent a standard truck and they had no availability for any of the times I needed. The lady on the phone finally «found» a truck for me to rent but needed my card number before telling me the time I could pick it up. When I arrived to pick it up they asked me how many miles I might drive for an estimate I told them 10 max. And with a 19.95 rental and .79/​mile they somehow came to the conclusion that charging me $ 75 was reasonable and depending on the mileage the rest would be reimbursed. I asked about a time to return it since I had to pick up close to closing and they said it was no problem if brought it around back after hours.
I only ended up driving 5.5 miles which is less then $ 6. Which would mean my total would be roughly $ 27. After checking my bank statement a couple days later I noticed they changed me $ 47. After a very long conversation they told me I was charged for two days since they checked my truck in the next morning. I explained I turned it in after hours around the back like I was told to do. Because the lady on the phone is just a uhaul customer service rep and doesn’t actually work at this exact location I now need to wait 72 hrs to be contacted by this location…
UPDATE:
They called back and told me they have no recollection of serving me and telling me I can return it after hours with no extra charge. The manager is now replaying video footage to both listen to my conversation with an employee there telling me this information, and to see exactly when i returned it.

Horrible experience — dealt with a guy by the name of Glenn. We went in to have a trailer hitch put on a brand new vehicle. We showed up 10 minutes earlier than our appointment and still had to wait 20 minutes. They wired the Toyota wrong to the tune of about $ 250. and we ended up taking it next door to the Toyota dealership where it cost me another $ 130 to correct their wiring mistakes.
They did a very poor job — even the mechanics and sales reps at Toyota just shook their heads and commented about how slop shod the work was. This company was actually stupid enough to let the wire that would connect a trailer’s lights dangle down in between the hatchback door and the bumper. They were supposed to wire the hitch and come up through the bottom of the Toyota into the trunk area (there’s a cut out for wiring — Toyota ordered a grommet so the metal cut out wouldn’t act like a saw on the wires that run through the circular opening).
U-​Haul wired the trailer hitch then brought the wires up vertically, across the bumper, and then back down into the very small trunk area. so that means every time you open and close the hatchback of the Highlander, the wires are getting crimped by the slamming of the hatchback.
And he was rude on top of everything else. Save yourself some headache, time, and money and take trailer hitch wiring issues to a car dealership in town. They will be more professional and have all the manufacturing specs on wiring.

This place does not even deserve one star. I went to drop off a truck I used to move from Portland to Corvallis and as I pulled up, I saw an elderly man laying in the doorway of the office. He had tripped and fallen on the stairs. I immediately ran up to offer help and saw that the man was bleeding pretty heavily from his eye. One of the workers seemed to be assisting him but when I asked if anyone had called an ambulance, he said that they were not calling because he was fine. I was stunned, I helped the man to sit up and then called 911. The ambulance came and assisted the man with his injuries. It had been 10 minutes since the man had fallen and no one bothered to clean up the blood that was still in the doorway, as other oblivious customers walked in and out. I went inside to complain and they literally ran around like chickens with their heads cut off. I couldn’t believe it! I am NEVER going back.

Can you award zero stars? How about minus stars? I’ve tried renting from this location three times. Once worked fine. Second time. i reserved a trailer way in advance. Got there at the appointed time no trailer present and none in sight. No apology. Third time another trailer reserved well in advance. Same story. After some discussion they agreed to live up to their warranty. They emailed it to me. Still hasn’t arrived.
Have had much better luck with Penske out of Walnut Storage. Clean equipment available as promised. 541 752 0256

I initially rented a one way truck from Corvallis to Silverton. The issue started when I decided to leave the truck in Corvallis and was told it would cost an extra double fee (around $ 380). Fortunately I called customer service who assured me it was no problem changing the contract. They connected me with the Woodburn location (changed from Silverton) who also quickly resolved the issue. Corvallis U Haul finally took care of it but very reluctantly. I’m very grateful to customer service and the Woodburn branch for their flexibility and just confused about the Corvallis location’s poor service.

Needed to rent a truck to pick up a swing wet for our little boys first birthday. I called in to see if they had any trucks but they would not tell me till I reserved one and gave them a credit card number. I wanted to know what fees they charge besides the $ 19.95 for the truck. He said its $ 19.95 for the truck, $ 1 environmental fee, $.59 per mile.
When we got there they told us we needed proof of full coverage insurance or there was an additional fee of $ 10, I thought the $.59 per mile counted towards fuel but no we still had to fill it back up too.
This is not the first time we have had issues with this U-​Haul before.

I would NEVER use this store again. Not saying anything bad about U-​haul in general but this certain store is a RIP OFF literally. The owner YELLS at his employee’s which is not cool for sure.
About 2 years ago I rented a truck to haul some household items to the dump. When I got the truck to my house it would not start. Come to find out someone had put diesel instead of gas. Not a problem… they towed the truck and told me to come get another. I got my stuff loaded back up and headed to the dump. Made it about 5 miles and that truck broke down. What are the chances??? Bummer for the company and me. I called but the guy would not talk to me and told me to call the 1−800#. I waited 2 hours on the side of the road before they got a tow truck to me and I never got to dump my stuff.
When I returned to the store the guy asked me what I had done to his truck. I laughed assuming he was kidding. He was serious. He said… I have never had two truck break down in one day… WHAT DID YOU DO TO MY TRUCKS? I could not believe what he was saying. I told him someone would need to take the stuff in the truck on to the dump and we will call it good. Then he got mad because I had stuff I was taking to the dump.
BOTTOM LINE — He billed my credit card $ 350.00 in addition to the fee I paid for the truck that never worked.
JUST use another location not this one. He is a thief and not a nice man.