Cal Am Properties

I wish I could give them a NO STAR RATING.
My brother passed away a month ago leaving me with his mobile home in Colonial Country Club, Hemet, Ca.
I called Cal Am to inquire about the selling of the property since they have on-​site sales. Steve told me don’t bother fixing it up, as he had a buyer as-​is. He was in the process of getting a $ 1K deposit from the buyer to firm up the deal.
They charge a flat $ 3K to sell the property regardless of your selling price. I inquired as to what they did to warrant three grand on a $ 15K property. «We put it publications in three counties which costs $ 1K». I was reluctant but I trusted him. I asked if that was still done even though the property looked to be sold. He told me «yes, it is already done».
I inquired about seeing the offer sheet and he deflected my question, saying it wasn’t necessary. I never agreed to a close date or saw any paper work at all. I was never shown any offer, or signed anything saying I agreed to it. After a month they said the buyer backed out. The next day I went to look on the internet for the listing and it wasn’t listed anywhere except at the Colonial Country Club site and it was still marked «Sold»!? We could have had another 30 days of exposure and even taken back-​up offers, if it had been listed in the publications as the agent had told me would be done. Also, why was it marked «sold» and not «pending»?? That way it still maintains outside interest.
Steve moved to another location and I was handed over to Dan. Dan said «we didn’t list it because it was already sold». I said Steve flat-​out lied to me about this and someone was trying to make an extra thousand bucks at Cal-​Am. I wasted a months rent sitting on this propertry without any of the advertising that was in the contract with Steve. Oh by they way, I then found out Dan is not even licensed to sell mobile homes! They breached the deal that was agreed to by not listing it and we should be compensated on our rent for that 30 days!
We are now being helped by Linda who seems very nice and got thrown into the middle of this shady deal.
My wife has called the district manager of Cal-​Am twice wanting reimbursement of the months rent wasted while we were flat-​out lied to about it being listed throughout Southern California for thirty days. After assurances from his secretary he has never returned calls and apparently is hoping we just go away. I am definitely not going away. Next call is to Housing Authority.
Now we are receiving nasty letters from Cal-​Am management because we are a few weeks late on the rent. This is a definite conflict of interest, as Cal-​Am corporation has no incentive to help you sell, as they are getting paid either way!
Steer clear of any dealings with this corporation. At best their salesmen are inept and very shady in their tactics. Due to the lack of follow-​up from the office after making them aware of it, apparently they condone this type of behavior.

This is a conglomerate who’s Mission Statement reads, «We promise not to ever give a dam about the people renting our property — our only interest is sucking in their money — we follow the health insurance industry practices which is probably the only industry bigger than ours — but not for long.» I’ve been dealing with them for almost a year now trying to get them to fix the adverse effects on my mobile home due to the large fissures discovered underneath. What they agreed to do was minimal at best strictly to cover their arse legally but as their land continues to move, damage continues above it and they continue to ignore my pleas to do some serious fixing. There are at least five of the seven living on this line who’ve had serious problems resulting from fissures and the resulting land movement so if there’s a lawyer out there with more hutzpah than most willing to help us seniors take on this insanity, let me know because unless we file a multi-​participant lawsuit, even the State won’t red tag the Park based strictly on my case.