Costa Mesa Lock & Key

Thank you ERNIE!!! Helped us find the beautiful stainless steel screws we needed of the hundreds to look through and even pulled the old ones out to put the new ones in for my license frame thank you!!! ¹⁰⁄₁₀ 100%!!!

The man who talked with me on the phone regarding my questions on replacing a front door lock, was without a doubt the rudest person I have ever talked to, I would never do business with this company.

I’ve done business with several commercial locksmiths in facilities management and occasionally have to work with a smaller shop for basic keying needs. I recently needed some keys cut for some flipper units for some partition furniture that we have at the office. I figured I could just go to Home Depot to get the keys. But after waiting forever and a day there only to find out they were out of the right blanks, I had to make my way to Ace Hardware but come up short there as well. I finally checked in at Costa Mesa Lock and Key. Not only did they have the rights blanks, but they cut them perfectly in seconds. They were a little pricey on the keys, but I was just happy to get them at all by this point. The guy who helped me was friendly, so I have no complaints.

This guy, I believe his name is Dennis is the rudest locksmith I have ever met. I came in today and he was extremely rude again. He talked over me, interrupt me on numerous occasions and even started yelling at me. Also you have to spend over five dollars to use your debit card. (No sign posted… he told me it’s my responsibility to ask!) I will never go back. I find his behavior shocking and appalling.

Went on Unilocal to find a lock smith and found these guys. I read the reviews all seemed fine until I actually called them. I think the reviews are not true at all. I called them everything seemed fine. After waiting 15 to 20min like they said I decided to call because it had already been one hour and they had not shown up yet. When I called they said sorry they still needed about 10min and that someone was no the way. It took another 40 min. I started to question the previous reviews thing did not line up. Then a guy shows up in a little car and comes to my door taking on his cell phone dressed in work out clothes; kinda of confused me. Anyway he tells me it’s going to be $ 105′ I said you quoted $ 15 for the visit and $ 35 to open it the lock. He said i don’t know it’s $ 105. I tell him know but someone from your place said $ 105. He just said $ 105. i told him know thank you.
Don’t waste your money or time these guys they play games. Just Call JD lock and key they came on time and cost me about half of the Costa Mesa Lock And Key. It cost me $ 57 with JD lock and key. JD’s number is 714−979−0744

We had an emergency this past week and needed all of our locks re-​keyed. I called around and got some quotes but no one could come in my time allotment. I called CM lock and key. They came right away, were very reasonable and Thomas the tech was great. My boss was very happy with the price as well. I would recommend them and use them again.

I used a locksmith for the first time this week, to rekey our new home. Costa Mesa Lock & Key called me back, showed up on time, and the locksmith was friendly. He rekeyed all 5 doors efficiently and the cost was what I expected. No complaints, and I would definitely recommend.

Great fast and friendly service with a smile (and a joke)! Was in and out in just a few minutes.

Went back to Ace Hardware for the third time today because the key I was getting duplicated still wouldn’t work. Stopped by here to get another key made just in case.
I was in an out in what felt like 30 seconds, with quick but friendly customer service, and a key that actually works (not surprisingly, the only other one didn’t). Couldn’t have been easier. The price was about twice the cost of Ace, I think $ 3.77 vs. $ 1.99, but in my opinion the difference is negligible and well worth it.
Oh, and the place is easy to find too, just icing on the cake.