Hi-Tech Collision And Glass Centers

Just dropped my car off there for the 2^nd time. Last time they did a great job and the staff is always very polite and professional as they were this time. Im sure my car will look great again.

I have been a long-​time customer at the Hi-​Tech location in Costa Mesa. We have probably had our three vehicles repaired there 10 – 15 times over the last 10 years.
The front office personnel (who have changed over the years) have been consistently helpful, polite and very friendly. The last time we were in — about a month ago — the receptionist actually went out of her way to give us information and directions to a local sushi restaurant. The person assigned to handle our repair has always explained everything to me and emailed me the estimates etc. and followed up with the repairs I can’t honestly recall a time when the car was not ready when promised.
I can’t recall ever having a problem with the quality of the repairs or the amount of time that it has taken to repair the cars. We have used them through insurance referrals and for work that we were paying for ourselves and have seen the same quality and service.
They have arranged to pick me up (about 5 miles away) and drop me off when needed. The last time, the employee who drove me home was so polite and nice, that I fully intended to write the manager a letter about him — which, of course, I still haven’t gotten around to.
My husband is very particular about automotive repairs and he also has thought that they have always done an excellent job.

They worked on my husband’s car, my brother’s car, and my car and they did a great job on each and every one of them! Good customer service and we like their referral program! Although it took awhile to get our gift cards for the referrals, we ultimately received them:) We will definitely continue to use them for our auto repair needs.