iTech Repair Plus

Best in the business. Talk to Corbin. He’ll take care of you. I’ve broken my screen multiple times in my tenure as an iPhone owner, and have never had a better experience than the expertise and customer service provided by Corbin. Friendly service, quick and knowledgeable, there’s no reason to look anywhere else for your iPhone screen repairs.

DO NOT GO HERE. I dropped my iPhone 5 off because I needed the screen repaired quickly. iTech Repair Plus took two hours to fix the screen on my iPhone 5. I picked it up and the screen was not flush with the frame — the screen was flush with the frame when I brought it in. The next day I realized the home button was loose — which wasn’t an issue before I brought it in. Then a day after that some of the screen would not respond to touch — again, this happened after I brought my phone here.
So, I brought the phone back because the store guarantees their work up to 30 days. I brought it back in on a Saturday. Corbin told me to pick it up in the morning on Sunday. The store was closed the following day. I had to leave out of town without my phone because no one opened the store. I left messages and no one called me back.
I then called the next day to tell them they didn’t open the store, so I couldn’t get my phone before leaving out of town. Corbin said he was sorry and he would have someone bring the phone to me in 48 hours. I didn’t receive a call that day, so I called the following day. I was then told by Corbin, «Oh yeah, my boss will bring it to you. Is it too late to mail it?» I told Corbin that I’d have my mom pick it up. Corbin told me he couldn’t get the screen to sit flush to the frame. I asked for a refund and he said he would talk to his boss.
When my mom picked the phone up Corbin didn’t say anything and handed the phone over. My mom went back for the refund – because she got my message late. Corbin then swapped the screen out for a broken screen, now there is no touch on the phone, and gave us our $ 90 back. ABSOLUTELY HORRIFIC. My phone worked better with the screen shattered than now. :(

This has got to be one of the worst places I’ve ever dealt with. Not only did they not fix my device they broke the button and now I am need to buy a whole new device! They are unprofessional and would strongly urge anyone and everyone to stay far away. They had my mini iPad for almost two weeks and ended up having to get my iPad back without a screen to take it to another location that could do it in 2 – 3 hours. The manager never even called us back after being asked a couple times. A cowardly move. If I could give it zero stars I would. It’s also in a location to be honest that even scares me with the clientele that walks around.

DO NOT GIVE THEM YOUR MONEY. Hours after I got mine repaired, I noticed the screen was already coming out at the top. Days later, there was a large crack (internally) that obviously happened from the screen coming out and bending. My screen is terrible– it constantly freezes on me and has all sorts of weird problems. Would’ve been better off buying a used iPhone from Craigslist. Unfortunately I had to leave for school the day after I got it repaired, so I couldn’t complain and ask for a redo.
UPDATE: The phone randomly buzzed 3 times rapidly and the screen stopped working. I was not even using it when that happened. I opened it up, and the genius who continuously bragged about how much better he was than his coworkers FORGOT TO PUT A PART BACK IN THE PHONE. There is a little cover that goes over the connections between the screen and phone. That cover was entirely missing. I know this because I noticed some screws were missing from that area and googled what the inside of an iphone 5c looks like. There were also 2 loose screws inside the phone, next to 2 more empty screw holes, so obviously he also didn’t screw those in well. I would post a picture, but my phone is now non-​functional and I can’t afford a new one as current. Whoever that guy is who «fixed» my phone (I don’t remember his name), you should probably stop bragging about how fast you can fix phones (you said less than 5 minutes) when you clearly don’t know what you are doing. You took like 30 – 45 minutes and did a horrible job.
And a comment on the reviews from customers who say they have to come back a lot because their phones break a lot, did you ever stop to think that maybe its because they do a terrible job and use extremely low quality parts that break super easily? Yeah, you should get your phone fixed at the apple store, just to see how much longer your screen will last.

Worst service ever. Horrible repair done twice, spent 150 for both times and crappiest screen ever!

I highly recommend iTech Repair. Corbin replaced my cracked screen in under an hour … on a Sunday. I had first gone to the Apple store and they were too busy to fix it. I went to iTech and no problem at all. Friendly, easy, fast, reasonable.

I was initially pleased with the price and speedy service, then I realized I got what I paid for. After maybe a week I couldn’t swipe up and then the screen would randomly freeze.
I brought it back in and explained to the guy working there what was wrong. He immediately says it’s because of the crack on the top of the screen (which showed up today for no apparent reason) and sorry the warranty is no long valid because of the crack. After arguing with him he finally acknowledged that it had nothing to do with the cracked screen, so he decided to blame it on the software. I told him it had nothing to do with the software, I updated it before the screen was put on he continued to blame it on everything but their crappy product. I asked him if it was because they used non apple screens and he ignored this and went on about the software. I asked him several times about speaking with the owner and he kept saying «he didn’t know when he’d be in.» His responses were very rehearsed and he was incredibly condescending. I should also mention I’ve only had the new screen for 3 weeks and it’s falling apart.

«$ 64 out the door.» i’ve used this woman multiple times. she’s quick, and does great work. no nonsense. highly recommend.

I’ve taken 3 devices here over the past few months (an iphone, iPad mini and full size ipad. These guys do a great job and their prices are reasonable! They usually are done within 24 hours and look brand new!

The girl in there hooked me up in about 5 min. or less. Fast and nice! The camera shutter issue has never come back. Gracias!

The part they used stopped functioning correctly around a year after repair. This may be common with non-​OEM parts which I assume many non-​Apple repair shops use. Something to consider…

Friendly, quick service, quality work. Great prices, including the $ 5 return customer discount. Will definitely use them again if (when) my kid drops my iphone/​ipad.

I would recommend iTech Repair Plus for anyone who has a cracked Apple product. Embarrassing to say, but I’ve been here four times, and each time I’ve walked out completely satisfied.
Always quick and fairly cheap! Today I came in with a phone that wouldn’t turn on because of a broken LCD screen. Corbin helped diagnose the problem and fixed it right on the spot — I wasn’t there for more than 45 minutes. He then proceeded to call me after leaving my credit card at the shop. Oops! These are good people that want to help — nothing shady about the business at all.
— Aimee, Graphic Designer/​Photographer

Places looks kinda shady but has super quick service… The girl who helped me was super nice. I got a new 5c screen for $ 85. So far so good!

OK, these guys are just awesome. As a last ditch effort to revive my dying iPad 2, I stopped by. I was totally convinced it was a dead battery, as it is over 4 years old. The 2 guys who helped couldn’t have been nicer. Wish I remembered their names for a shout out, but one of them put it on a their charger, and after experimenting with my cords, found out that I had not just one, but TWO bad chargers. What an easy fix, they didn’t even charge me to take a look at it. What a refreshingly honest small business. If I ever need anything done to any of my devices, I will return. I can’t emphasize how highly I recommend these guys. Just a tip guys, you should carry the cords… but was told that they do carry them next door at the liquor store for 5 bucks!
Thanks guys, you made my day!!!

They fixed my screen in just a few minutes for a reasonable price. And they’re open til 7pm which is convenient. If your screen cracks, I’d recommend going here for a fast repair!

I give them a full star review because this couldn’t have been easier for me. I cracked my phone, I brought it in, they fixed it. No complaints!
My mother in law will be bringing her cracked phone in today, let’s see if they give her the same customer satisfaction that I experienced; to be continued…

Update: next day after getting my screen fixed, I push the home button on my iphone 5 and the screen cracks right there around the home button. Never had that happen and its evident that this new screen is crap or they didn’t do a solid job. Now I they tell me I have to drop another $ 90 to get it fixed or enjoy my nice new cracked screen. The owner won’t even return my call. Thanks!
Look at my profile photos too see what happened.

Called this place. You get a voicemail saying they are open and to done on down. So I did. Got there and they have a sign on their door saying that their store is closed for lunch.
I’m not against people having lunch — but if you are going to close your store you better let people know so they don’t waste time and lunch driving for no reason. If I could give zero stars I would.

Our iPhone 4S wouldn’t turn on after dropping it on the ground so we came here (on a Sunday!) and Nichole said the diagnostic was free and they would figure out the issue in a half-​hour, an hour tops. As promised, she called back and told us it would cost $ 20 to fix the issue — some wire or something in the phone was loose, and they fixed the power button. All for $ 20? That’s a good deal! They stay open till 7 on Sundays. I’d recommend this place to anyone and they’ll be at the top of the list should we have an issue with our phones again.