Jovial Nails and Spa

It’s the worst nail salon ever! My nails are already looking a mess and it’s only been a week! They over charged me!!! First they told me 29 for acrylic and my toes plus I got gems that was a 5 $ charge so it should of been 34 $ they charged me 45! This place is a scam and the worst nail salon ever! Please do your self a favor and go spend your money else where!

By far the worst nail shop on earth. Terrible customer service, they are so RUDE This was the worst nail experience in my life, they are so aggressive and not gentle at all. By the end of my visit my nails were lumpy, crooked, messy, and had hairs stuck in the nail polish because it was nearly 100 years old, they look so messy and unfinished. I am fully disgusted with their service. I will never in my lifetime go back. Throughout when they were filing my nails they cut me several times and i told them to be more careful, but they didn’t listen. Their main goal is to just finish the nails quickly and get paid. After i told them everything that was wrong with my nails they refused to fix my nails & asked to pay them the full price. I hope this nail shop soon closes down because of how horrible their customer service is. I am not the only customer that is unsatisfied with their service.

This nails salon has been transferred under new ownership. The new owner Ms Tu is a very nice & talented nail artist. I have been her loyal customer for years when she was working down in Mission Viejo & now follow her here to her new place. Nothing falls short with Tu, from service to quality, and for such cheap price, there is really nothing to complain about. I already knew I would be a regular at Jovial Nails!

I’ve been here a few times because it’s so close to my house but every time the same lady with the same BAD attitude is there and honestly makes me wish I had never gone. Prices are cheap is the only reason why but you get what you pay for and I was in the middle of getting my nails done when a mother walked in with her daughter who had just gotten her nails done and was threatening to have them shut down because her nail wouldn’t stop bleeding and was badly infected! Last straw, I will not return!

HORRIBLE place! The ladies are so rude. People walk in and don’t even get greeted. Oh man but the owner Kelly is by far the worse one in that place. She’s extremely rude dawgs you the whole time you’re there. Always in a cranky mood. I’ve had way to many horrible experiences that I’m never going back. Hope this place shuts down because of their horrible customer service.

I came here because I just happened to be in the area. I noticed that their pedicures were only $ 12 so I decided to give it a try. I walked in and the place was very small. No one greeted me or tried to help. I asked them how much the gel pedicures were and she answered with a lot of attitude. I told her ill just do a regular spa pedi. She told me to pick out a color and I found one I liked. I picked it up to shake the bottle and the cap flew off. When I tried putting the cap back on the bottle slipped and fell. It broke and Polish was all over the ground. Although, I don’t look Vietnamese I can speak and understand fluently. And the entire time this situation was going on they were just talking shit about me. The fat lady who was the boss was the worst. She didn’t even want to do my pedicure because I broke the bottle and instructed the older lady to give me a broken chair. The boss kept trying to get her employees to make more money off of their clients. She kept asking them if they wanted flowers over and over again. The old lady who helped me became nicer after I told her I wanted to do the deluxe pedicure which was $ 20. The deluxe was supposed to come with a footmask, lotion massage, and cooling gel. I never got the lotion massage or any massage for that matter. I still tipped her $ 5. Although the pedi was cheap idk if I’ll be back.

I have wasted $ 12.00+tip to get my brows waxed and my nails polished/​painted. I decided to give their business a try b/​c the other nail place I usually go to has a lot of people, and since I don’t need a full mani-​pedi anyways, I thought this place deserve a try. But this place is a disappointment. The lady doesn’t know how to shape my eyebrows — okay given the fact that mine is quite challenging than usual, they still should know how to shape it, and not just wax the scattered hairs around it. For the nail painting, I always bring my own nail polish, and this lady treated it like it doesn’t have value! she spilled it all over the rim, and the sad part is I could have done the nail polishing myself with the same result.

This place was horrible!!! They took 3 hrs just to finish my manicure and pedicure! They were so unprofessional! They had only cleaned and cut my feet when more costumes came in. All they had to do was paint my toe nails and that was it, but they had me move from the pedicure chair to the waiting chairs so that the new costumers could take a seat! Then they started working on my nails. The lady kept burning me with the filer and grabbing my hands roughly. She didn’t even cut my nails before gluing on the fake nails. She also didn’t cut them equally to one another. After she was done my skin was glued to my nails and it hurt! At this time my toes were still not painted! Everything was messy and gross! I wanted to go back so they could fix it but I rather never step foot there again!

Seriously. I would assign zero stars if I could.
The prices ARE NOT THAT CHEAP. Maybe they were cheap before, but not right now, at least not cheap enough to allowed them to cut my skin. The woman was rough while washing and drying my feet, beating my toes with the towel. I had to ask her to stop doing that unless she wanted to break my toes. She was are just NOT CAREFUL. and not caring.
The girl who started my nails on my hand was gentle, but guess what? she also hurt one of my cuticles and I could see the blood. she did not say sorry or anything.
The woman who looks like she is now managing the business (or is on charge now) she finished painting my fingernails with gel and at the end she used alcohol and while doing that, she removed all the nail polish from my fingernail on my thumb and then she tried to blame me. So, NO, I DO NOT recommend this place. I came to this place after 6 months, because the last time they cut my skin as well. I thought that last time was just bad luck, but looks like it is just the way they treat the customers.

Crap job for acrylics but nice pedicure for only $ 12 won’t come back meh

I really like Kelly but the other people in there I wouldn’t let touch me, I’m VERY picky and Kelly does a stellar job, speaks English and has good conversation — it’s a really small place but it’s set-​up pretty accomodating…

SHE CUT ME 3 TIMES! I only have 10 toes and she cut 3 of them to the point where they bled. That’s a 30% fail rate. The only reason I gave them that extra star is because they are really cheap. It may have just been a bad nail tech. I will never get my toes done there again. Because they’re so cheap, I’ll try them one more time but I will get a manicure, not pedicure, and I’ll get it done by someone else.

They are excellent if you are on a budget. If you have an ingrown toenail, please, go to Linda ONLY… I know what Im telling you!!! I had acrylics done there and did not like how they turned out. The deluxe pedicure is worth it. For $ 20 you get a spa pedicure, plus sea salt massage, callus remover and clay mask… I thinks its a pretty good deal. If you like the parafin wax, you need to tell them right when you get here because it takes forever to heat up. Overall, not the best looking place, super small but very affordable! Id give it 3.75 stars if I could.

Very good price and friendly service…

Simple nail shop (no fancy magazines, etc). But, the prices are good and there are a few VERY good nail technicians there. Ask for Linda for your Pedi, and Kelly for your Acrylics. They are great!