Marshall’s

Been going here since I was little. This place gets the best stock. Just missing a star because they REALLY need to update their restrooms. They’ve always had a bathroom that did not live up to par with their selection I think.
Otherwise a great Marshalls, definitely one of the best selection wise

Very good selections of brand named items! I always find great piece of luggage at extremely low prices. This location is very well kept and they have a lot open registers.
Make sure you keep your receipt if you need to return or exchange anything, as they can not look up your purchase using your credit/​debit card. Or you’re stuck with their lowest price for store credit. Boo. Hmm… Where did I leave my receipt?

Still fun to walk through, but losing good sources, fast. Instead of an hour of leisurely browsing and filling my cart as I used to, I find myself walking through in 10 minutes and leaving empty handed.
More of a discount junk store than discount department store, these days. I think Homegoods has stomped on Marshall’s and Tuesday Morning. Too bad.

The worst service and experience I’ve had in a department store was at this marshalls. Asked to see a manager over a return/​exchange issue and the supposed manager not inly coyldnt even pretend to help she started throwing her hands up in the air literally as if we were in a tyler perry movie and basically told me to go fuck myself. I was so embarrassed for her and myself. Never seen such disgusting un-​classlike ghetto behavior in orange county and am boy toting marshalls all together

Came here in a hurry. HUGE mistake. They haggled over the price tag on the item I needed. I ended up paying 30 $ more than the tag price because I needed to get the hell out of there quickly.
And that’s basically the Marshalls experience in a nutshell. It’s always something with this chain.

I love that I never leave Marshalls empty handed. Nice baby toys and books section. I saw a baby toy at Babies R Us for 14.99 earlier today and was able to find the same one Marshalls for 8.00. The store could use more staff for cleaning and organizing though, there were stuffed animals on the floor, books on shelves out of place, and opened boxes of things everywhere.

I’m sure other reviewers will echo my statement this is one of the best Marshall’s in their chain. The prices are always far below retail and the selectors extensive… even for men. I usually find suits or sport coats for over half off the brand name stores.
The shoe selection is ok, although I scored a $ 175 pair of Ugg boots (the cool kind) for just $ 50 once.
South Coast Metro Pointe is one of my favorite shopping stops.

Best Marshalls ever, the fact that is across from South Coast Plaza I believe they get so much better stuff than other Marshalls. Such as kitchenware, they have «all-​clad» cookware, they have Beat by Dre earphone in there right now for 119.99,and my fav they have a big&tall section in clothing, although I wish they had a bigger variety nevertheless it’s amazing in there please visit if your ever at Metro pointe

This is the cleanest and largest of all Marshalls I’ve been to. They also have a larger variety of brands, sizes, and styles. They even have a «big n tall» section for both men and women, which is convenient for my man and I. It’s also a little more organized than the other locations, it makes it easier to find things.

NOT A TYPICAL MARSHALL’S
Again, I think the outlet stores in Costa Mesa are stocked differently along with a preference for higher end merchandise. Typically Marshall’s tends to look like a store stripped of it’s inventory following Katrina.
Pleased to find a t-​shirt for Yu-​go. He’s pretty simple to please. I even used his AMEX. Hee, hee …

One of the better Marshalls in SoCal. Wonderful selection of handbags and the clothing and shoe choices seem to be fresher than other locations. I suppose it’s because of the South Coast Plaza real estate. I bought a Baggallini crossbody bag for $ 29.00 when it’s sold for about $ 90.00 online. The Container Store nearby sells Baggallini, but the prices and types were better at Marshalls!

I have gone to this location twice now.
The first time was to help my mom find a reasonably priced handbag that was still cute. She found a couple. The price was exactly what she expected and she loved the choices. We also picked up some kitchen utensils and hot pads that have worked awesome.
The second time I went was to get a baby present. The baby clothes are a little confusing the way they are set up. However, I found a lot of good outfits for the baby.

This location can get very crowded. If I’m going to go here, I try to make sure I’m here in the morning before too many people venture out. It saves me a whole lot of time & frustration.
Also, as with other Marshall’s, it can be hit or miss here. Sometimes you’ll find just what you’re looking for and other times you’ll completely strike out. But hey, that’s part of the fun, right? Eh… sometimes it is I guess.

Super crowded on the day we came but one of the best for discount shopping. My wife absolutely loves this place and finds great deals each time. For these bargain discount stores I’d rate Marshall’s in the middle of the pack. With TJ Maxx and Ross below it and Nordstrom Rack and Saks off 5^th above. You do have to rummage through a decent amount to find that special item your are searching for but when you do it’s at a very decent discount. Sure there is lots of old styles and crap you have to weed through but we find it’s great for your basics and kids shoes.
The South Coast location was a bit more organized that other locations we’ve visited and had a bit more higher end name brands but overall it was a typical Marshall’s.

Just left this store extremely unhappy and will not be coming back.
I am a die-​hard TJ Maxx, Marshall’s and Home Goods fan. I shop there all of the time, at multiple locations, and spend thousands of dollars here each year. Looking to score some good Christmas novelty gifts back in December, I went to this location. I was stoked to find a really cute craft beer taster set for $ 12.99. The boxes were in excellent condition, sealed shut very well in the orignal packging. Score! Or so I thought. I loaded up on the sets and bought 5 for Christmas gifts (among MANY MANY MANY MANY other gifts).
³⁄₅ tasters went off without any incident. But 2 of the sets were filled with broken glass. (Which, by the way, is pretty embarrassing and ghetto to get the calls from your friends that you gave them a broken gift, and by chance could I take it back).
Call me crazy, but when you purchase a sealed, packaged item, the shouldn’t be BROKEN.
I called the store last week and spoke to the manager, Mary, explaining my troubles. She was very kind and apologetic. I explained as one of the tasters was sent up north, I did not have one of the broken sets here in southern California with me. She said this would in no way be a problem. She even went out of her way to tell me that if I had to come the next day, she would make sure the manager on duty the next day, Sarai, knew my situation. I suppose shame on me for not going back to make the return that very day, but things got busy.
I went on my lunch break to get my money back for the broken sets. I explained the full situation to the assistant manager in store today. She begrudingly refunded me for the broken set I had in person, but would not give me my money back for the set I had shipped up north. She literally asked me why I didn’t open the boxes and check to make sure they weren’t broken before I gave them as a gift… ??? Who OPENS a SEALED box they are giving as a present??? Wouldn’t that just look exactly like a regift?
I didn’t have my receipt because I bought these gifts in EARLY December and had zero intention of returning them. They were gifts. I DID offer my credit card, suggesting she research my purchase history with my card number and refund me that way. The manager informed me that «unfortunately her systems couldn’t do that.» So now it’s my fault you have a dated software system on your registers and you still can’t refund my money? She then suggested I needed to bring the other broken product back into this store. You mean the one that I bought, wrapped, brought up north only to have the recipient find it shattered and broken? I think not.
I asked her to please check with her store manager, which supposedly she did (she did disappear for 5 mintues). At the time she returned, she said unfortunately her manager couldn’t help me either.
I’m sorry, but I’ve worked in customer service for 18 years. You do NOT treat a customer like that. Even if it’s acceptable in your store policy to sell broken merchandise, and even if your registers don’t have the VERY BASIC ability to look up a purchase history of a card, if another manager had already apologized and done what was RIGHT for the customer (thank you Mary for trying), you do NOT retract what she had already offered.
So now I am out the 12.99 for one of the taste sets. It’s not the money– I’m not worried about a few dollars. It’s the principal. You just lost a customer who frequents your store ALL the time– over a little more than 10 dollars.
Shame on you, Marshalls. What a joke of customer service.

Not really my kind of shop but the wife loves it and i live by that saying «Happy Wife Happy Life!»

I love Marshall’s in general, but this store seems a bit picked over. I’m sure it has to do with it’s location, but I couldn’t find any clothing that wowed me.
On a positive note, the woman’s shoe section is pretty robust and they have a good selection of boots at the moment. The store is also kept pretty clean and organized, which makes discount shopping a lot less frustrating.

Good women’s shoe section, great selection of kitchen items, good selection of dog treats and dog shampoo. That’s the good. The bad is the clothing selection in general, I never find any clothes here I like for a good price. If I do see something I like it’s not in my size. I think this store gets a lot of foot traffic so the good things go fast, plus the stock here is always changing. You might come in here one day and strike gold and leave empty handed the next time you come in…(now let’s be real shall we… I’ve NEVER left this store «empty handed»).
This store is always crowded since it’s in a shopping center with a Nordstrom Rack and a Loehmans.
The girl who checked me out was super nice and friendly.

Even though the store looks nicer and a bit more organized than other Marshalls ive been to, the fitting room was filthy, I mean, you can see the dust pile up on the floor and there was that weird smell as soon as you walk into it. If thats how they keep the visible areas, I don’t want to imagine how the storage looks like.

Marshall’s???
I can’t stand any Marshall’s I have ever been in. until this one. I had a long and stressful day and the little one and I came in here thinking it was Loehmann’s next door. Usually, I associate Marshall’s with poor selection, no style, disorganized and even dirty. NOT THIS ONE!
Shoe Isle First-​4 Stars
1. Michael Kohrs? Wo, cute brown boots for the little one-​$ 25 bucks from 98.
2. Dress Shoes for School (random brand but nice)-$ 12 bucks
3. Diesel Brand Shoes for me. $ 145 original but on clearance wall for $ 29.99.
4. Heart suit case for the little one which is identical to the $ 99 suit cases at all the other
stores-​$ 49
5. Tons of baking supplies-​cupcake stands, cookie press/​cutters, pans, etc.
The only thing I did not like were the selection of clothes for the little one or for myself. Great place for shoes and for early Christmas shoppers to pick up some deals.