Mission Tile West

This place sucks! I would never return to this shit whole. I was treated very poor because I am a Mexican. Nobody took me serious. So I went to state college and found the same stuff they had for ¹⁄₃ of the price. That place is rip off man! They were so rude to me. Fuck those putos!

Very helpful staff, great inventory, interesting tile and flooring with great prices! They also have an extensive selection of porcelain «wood» tiles. .. HIGHLY Recommend!

Mission Tile West has the most amazing selection of tile of any place the region. My wife and I were remodeling our kitchen, laundry room, and bathroom and we looked everywhere for tile for our kitchen backsplash that would coordinate with the unique quartz composite we had already purchased for our kitchen countertops. My wife and her sister went in almost every store along «Tile Row» in Anaheim and found nothing really unique. Then our contractor suggested sion Tile West. WOW! There is such a huge selection, there was no way we could find the best option for our needs. That’s when Dona came along. Fairly quickly she came up with a few suggestions most as a reasonable price point. She had impeccable taste and created a number of to designs as she sought to understand our tastes and meet our design goals of a kitchen that was fun, yet sophisticated, warm, but based on a lwhite, light green, and pale yellow color palette. She did it! We love our kitchen and so many people have remarked on the beauty of the tile she helped us choose, all of it hand-​made. But it wasn’t just the design or the price that would cause me to shop at Mission Tile West again. Dona was on the job every stop of the way, checking on delivery times and the installation process. Just brilliant! Don’t be frightened by appearances, that’s an important take-​away for me. The store looks expensive. It’s also hard to believe that there could be so much on offer in the amount of space they have. But none of that turned out to be true. We ended-​up with a superior product, a beautiful design, and three gorgeous rooms.

I’m making this review based on product and customer service. Mission tile west rates highly in both.
Initially, I was hesitant in even inquiring about the tile because I thought they would be too expensive. The store front is magnificent and the tile displays are simply stunning. You walk in to a room presenting the most desirable tiles in the industry — and those sure are expensive but definitely competitive with other places where you can find them. The store contains an unexpected inventory of tiles for every style and budget. I went in having spent hours on Pinterest searching for a style of tiles for my bathroom and kitchen remodel and thought I’d have to compromise my tile choices due to a limited budget. That is until I met Georgia.
Georgia greeted me in a timely manner, and even though she s evidently short staffed, she was able to assist me in not only finding gorgeous tiles but also in fitting what I need into my budget. Sales people can be rather difficult to work with, given that they tend to push beyond your set budget. Georgia listened to my ideas, my budget, and made suggestions accordingly. She was friendly, attentive, and willing to seek for the tiles I had saved on my Pinterest board (haha). She was very knowledgeable with the product and knew every tile company and style I had brought to her. She also let me take a few floor board homes to test. I followed up with another appointment with her and she dedicated yet more time to helping me find the best tiles. So far, my bathroom is now complete, and the tile makes. I love the patterned concrete tile I found at mission west! And their prices beat even the vendor’s prices.
Overall– amazing product and customer service. Thanks Georgia!

Similar to other people who have reviewed Mission Tile West on Unilocal I expected the store to be really expensive and out of my price point. My wife and I have driven by the store numerous times but had never thought to give it a try. We are remolding our bathroom so we went to find glass tiles for the shower and the selection is very diverse… so be prepared! The prices are very competitive. The manager Dona was helpful and very knowledgeable. This will probably be our go to tile store for future purchases.

I expected MTW to be overpriced due to location. On the contrary, their pricing beat every other place I went, even state college area in Orange. I worked with Dona and she was fabulous. Their selection is astonishing. When I was stumped on one of our rooms in our project, the owner spent over an hour going room by room through their showroom looking for something unique and helping me explore new ideas in tile. I had a great experience at this store.

If I was basing my decision to work with a designer from Mission Tile West, solely on first impressions, I would not use them. Upon entering the store, I did not receive a hello, hi or welcome of any kind. There was no greeting at all. I had to approach the woman at the desk to ask questions and make my presence known. I had to introduce myself! Her name was Georgia. She had an attitude, It was almost as though she did not want to help me. Why is she in the customer service industry if she is not friendly, outgoing or personable? Maybe she should find another job? I have since shopped at Concept Studios and Tike Matters., both of whom made an excellent first impression,

I have been hunting for a backsplash for over three months and I have been everywhere! Mission Tile West has amazing customer service, they listen to you completely and then give you ideas/​opinions/​options. They are very knowledgeable and patient and really spend a lot of time with you! I was at another tile store that cut me off, another than gave me every option (meaning, all options i could ever choose, didn’t help at all). The amount of options they have is outstanding, after being to so many stores, no one compares to how much they have. I wish I had gone here first or at least 2 months ago! Highly recommend Mission Tile West, you will find what you want and at a great price.