Petco

Back in 1999, I met a fellow named Angelo in your store. He attempted to help me obtain crickets for my small pet lizard Bartholomew. He was unsuccessful. He went back to the ‘Cricket Room’ which i imagine is the room where the crickets are stored, and while he was back there all i could here was the sounds of human vomiting. and then animal vomiting. Like a chorus of stomach contents emptying onto a linoleum tile floor. And then he returned. wiping his mouth as he walked towards me, and handed me a bag with 4 ½ crickets in it and told me it was on the house… I gave you an extra star because he seemed like he was normally probably a good guy. maybe just having a rough day. I have to say he was a pretty fast cashier though. went back a week later and was told he retreated to New Hampshire, probably out of embarrassment due to the vomiting.

DO NOT GO HERE!!! POSSIBLE ANIMAL ABUSE AND NEGLIGENCE… Resulting in pet’s death!
My dear friend brought her healthy, shy and quiet 3 year old female cat to this Petco to be shaved and bathed on Thursday, June 16^th, 2016 and ever since she brought her home she was slowly dying. She had been shaved several times before, at another groomer with no problem… Usually at least twice a year and seemed happier than ever when she got home. Not Thursday when picking up from Petco though; she seemed like she was in pain. She seemed to cry in pain or discomfort when she got home, something completely out of the ordinary for her. She’s an indoor cat and only three years old!!! She has NEVER had any physical trauma or injuries. My friend took her fur baby to an animal hospital on ⁶⁄₁₈ and they didn’t find anything in blood work but she was freezing and shutting down. Her sweet cat Pink died early morning on June19th, 2016.
I’m horrified, sad, angry and want to make sure that this does not happen to anyone else or any other pet. Please think twice about using this establishment!

I hate to put up a bad review but my girlfriend was in there at noon today buying cat food and a homeless guy with scabs all over his face cornered her IN the store and proceeded to tell her how bad things are for him, how he is HIV positive and living on skid row. She was scared and just threw 20 $ at him so she could get away. The employees let this guy in, didn’t do ANYTHING to protect their customers. When I called the manager to inform him the response I got was «next time that happens let us know so we can call the police». Are you Kidding Me??? We will never step foot in their Again! If you value your safety stay away from this store. It is unacceptable to let a person of this character harass customers Anywhere but especially INSIDE the store. If I could give zero stars I would. This place has lost my business and I hope many more who value their safety.

Brought Chloe here on Sunday morning to see Francis for a summer cut and groom. Petco has so many options for your dog… including a blueberry facial. I stuck with the basic nails, glands, haircut. She is a medium size dog at 25 pounds. Price was pretty standard at $ 52.00. Her haircut came out great and she looks like a little puppy again. Would definitely bring her back. It is really hard to get an appointment with groomers in Newport area, so I was super happy to get an early appt on Sunday morning.

If I could give zero stars I would. I brought my two dogs in for a simple nail trim and five minutes in they tell me to take my dog back because he bit them which is the first time he’s ever bit a groomer in his 13 years. So I picked him up and took him to my car and low and behold there is blood all over me and him and they run after me and tell me to bring him back because he’s bleeding. So I do and they attempt to clean him up and put the quick stop on but it’s not just stopping. I’m furious there’s blood everywhere so much that you could smell it. I said so you hurt my dog and we are punished because he nipped you. I would have bit her too if she did that to me, no wonder. They said there is nothing they can do about it and it is policy to not take the dog anymore. I said so you hurt my dog and cause him to bite you and he’s punished that makes no sense. They said sorry for your experience but it’s policy. I will never ever bring my dogs back to this place again and I wouldn’t recommend anyone else does either their nail trimmer needs to be trained.

Love coming to this store, everyone is always so helpful. My dog just had allergy testing done and apparently allergic to everything in most foods. Anthony spent 15 min going over my print out to find a food specifically for my dog and was so helpful. He helped carry the bag out to my car and I offered him a tip and would not accept and replied with, «no thank you, this is my job.» What a nice gentleman.

The staff is so friendly and the dog trainer, Melissa is absolutely wonderful!

Pretty decent store. They always have what I need at a reasonable price. The person today could have been more courteous by that was a one off situation. They never store my updated phone number for the rewards program and I have to try and remember my old phone numbers. Otherwise I always end up here or at another petco.

My dog Bardot & I Love shopping here. The staff is very friendly & helpful and the shelves are always stocked. Bardot knows exactly where to go to get her favorite bully stick.

I just had the most wonderful experience with the Petco grooming department. I called ahead and spoke to Christina she was so kind over the phone answered all my questions and then was wonderful to my dog Ana. I was very thankful I found her today and will be going back and asking for her. My dog came out all smiles and happy so I knew she had a great experience. Before I picked her up I stopped into the store and picked up some supplies, they may be a smaller store but they are mighty they have everything you need. Great job Christina and thank you for being so kind to Ana.

Love this store because of Sherry the cashier who always greets me with a beautiful smile and a warm hello. I have been coming here for many years and I always look forward to seeing her. She is professional, polite, friendly and always kind to my dog Duke! He gets so excited when he sees Sherry… hoping that she has a treat for him, which she often does. A smile and kind words goes a long way and its too bad more people in this world are not like Sherry… she is a true gem!

My nieces and nephews always want to come into every Petco they see so I indulge them. It’s a Petco. A little smaller than some other ones I’ve been to but pretty much the same no matter where you are.

I recently took my little fur ball Charlie to be groomed at this facility & I have to say it was the best he has ever had! Thank you Christina Sato, Charlie will be returning & so will his sister Lucy!

I take my English bulldog Panda to Christina and her alone. Panda has very sensitive skin and she always leaves extremely comfortable and smelling like a flower. Christina even goes out of her way to paint her nails and it makes her (and me secretly) so happy. This Petco always has what I need and their grooming department is always on point. Panda gets soaked and treated like a princess and I am always so pleased when she comes home. Thank you Christina sooooo much for knowing everything that needs to be done and doing it!!! You’re a beautiful asian woman and I am #teampetco all the way!

I was reading a very racist review about the groomer I take my dog to. I just wanted to set the record straight. I take my teacup chihuahua Wilson to Christina (the stunning asian worker) and she is absolutely wonderful with him. Wilson is a very tiny, sensitive, and skittish one year old. He gets anxiety when we are around new people, and Christina just has a way with him. She trims his nails (which he hates) as well as bathes him (he hates water) and he is so comfortable with her doing so. It makes me feel very safe that my dog feels so comfortable around her. I wouldn’t feel comfortable taking Wilson anywhere else. I strongly recommend you disregard any negative review about this worker, I’ve watched her with my pride and joy and she takes great precaution to give myself and my boy the best experience she can. Thank you Christina!

Watch out for an asian lady at the grooming. Her name is Christina. She scared the hell out my dog. My dog needed to trim nails. then the lady asked me that my dog is friendly and I cleary said that my dog is friendly. Then the lady tried to take my dog but my dog was totally freaking out because she pulled the leash too hard and made my dog choking in front of me. She treated my dog like sh*t. If I didnt caution to her, she might have kept doing that for gods sake. When she was trimming her nails, she put a muzzle on my dog even I told her that my dog is friendly. My dog got scared againg and actually peed on the floor which she never had. Thank you petco for hired someone who abuses animals. Now my dog is seriously traumatized.

I hate to see that this Petco location receive such a low Unilocal rating. We don’t get our dogs groomed there but this seems to be their problem area. Based on our own experience with groomers and hair stylists for ourselves, consistency in any hair based business is difficult. The manager there is really awesome and always is more than willing to order food if they are out-​of-​stock and call when it arrives or at least give a reliable eta on when to expect it in. There is a really nice lady on the register that takes really good care of the regulars and really takes pride in her work and customer service. If you use your club card you get 5% back which lowers their prices to beat Petsmart up the street.
Although we personally have never had an issue in the parking lot, it does seem a bit sketchy there around dusk. This is probably because of all the people who have hung out at the park relocating for the evening.

Today I was running into petco to grab some food like i have for YEARS. I almost always go to jamba juice a few doors down, then head over to petco for shopping.
Today, I got out of my car after parking in front of the store and started heading to jamba juice. A security man came up to me and got uncomfortably in my face about how I am not allowed to park there because petco is losing customers because of people like me who are filling their parking spots and shopping elsewhere in the mall.
I kindly told him that I was grabbing jamba juice and then going to petco. but I wanted to park by petco since that was my last destination. He didn’t believe me and pointed to a sign telling me the parking was to be used for people who are shopping in stores. I have proof of TWO stores i went to. jamba juice and petco…
Im sure petco was the one who had this security man tell customers. but he should have asked me where I was going before he was uncomfortably in my face yelling at me…
Probably going to drive a little further down the street to petsmart to avoid that happening again. Sorry jamba juice AND petco… you just lost my business.

Gotta give a shout out to Marco! I went in to PETCO only to purchase a water filter for my newly addopted turtles and Marco from the ground up taught me how to raise my new pets. He hooked it up with not only knowledge but hook it up with a good prices on everything I need. thanx dude!

All in all this is just another Petco, just like the last 5 you passed with the same selection. The reason I feel compelled to write this review is for one of the employees that works out of the Costa Mesa location.
I met this gentleman about 2 month ago while looking for items to set up my first fish tank. I didn’t know the first thing about getting started. Fast forward 2 months and I have a completely self sustaining ecosystem, which requires almost zero maintenance minus the weekly 20% water change. He turned me on to live plants, correct lighting, aeration, co2 for plants, sand substrate for the roots, and correct fish to maintain my aquarium, plus countless other conversation of picking his brain for information. I have water quality second to none and each week my water test proves it.
Also, he has helped me with info in treating my 2 Florida soft shell turtles for tapeworm, helped me identify a upper respiratory infection in my pet rat and suggested changing bedding which solved the problem, has recommended the citronella bark collar for our huskies over the shock collar, which has worked, and a more humane solution to our problem.
All of our animals have benefitted from walking into this petco and meeting Marco. He is above and beyond the norm for these chain pet store employees and has a vast knowledge of everything scaly, slimy and furry. Petco made a very business savvy decision in hiring him and I hope they do whatever it takes to keep him under their employment. So if you visit this location for anything pet related, especially fish, ask for Marco.