The Container Store

5 stars for huge variety and reasonable prcies but 2 stars for cashier customer service. Twice i have come here and they literally have two cashiers with lines of customers waiting and i have had to ask them to get more cashiers bc the the two working dont seem to have the sense to call for more help. On top of that the cashier, nice little old lady is slow as molasses and couldnt count how many bins i had so she had to redo it like three times. And this happened on both visits! Hey i dont care how old ur employees are but do NOT put ur slowest ones at the register! She shd be answering phones. And there were at least a dozen employees who are either standing around or just unpacking stuff. Seriously shouldnt they be doing the unpacking during off hours like other stores do and not when there are customers wasting their lunch hour waiting in line??? See pics.

The store wasn’t that busy, and the Elfa design staff were working with other clients. I was given a pager and asked to wait. When it came to my turn a woman without a reservation walked up and was promptly helped by Louie. After waiting patiently for about ten minutes, he told me he was on break and you can guess what he did next! When I discussed the rude behavior with Beth she dismissed the issue and wasn’t much help resolving the issue!

Lovely staff. Went here to grab a few things I missed out on buying last Christmas and I’m glad I came mid November and got them. My only reason for not giving 5 stars is just their general pricing. It’s a bit pricey for certain items. I would shop here again though.

Lou helped me design and select Elfa organizers for our kitchen pantry. He was super hellpful and patient. While I paid for them, he graciously put them together and loaded them in my car so all I had to do was slide them right into my pantry when I got home. Thanks Lou for a great shopping experience! I will be back.

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\ The Container Store continues /​
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. \ Best Buy and convenient /​
. \ parking just feet away. /​
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| | I am a clean, organized person | |
| | and so of course I fell in love with | |
| | The Container Store. I can spend | |
| | hours in here and then buy | |
| | something… walk around again | |
| | and find something else to buy. | |
| | I get great ideas from their | |
| | numerous displays, especially | |
| | elfa collection. | |
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When other unique box stores are closed, I come here to find everything I need… but it is expensive. Tread carefully. They have catalogs (some for free) and magazines on organization which is helpful for any office, household, or dorm room.
Some items can be sold out. They have good sales. Just remember that small items can start adding up $$$.
Staff is always friendly and you can find them walking around for any help. Just to make my shopping time brief, I check their website before I go… but I still get sucked into the cute little nicknacks and big colorful items.

If life was utter perfection, there would a place for everything and everything would be in its place.
But life can be chaotic and messy. When I’m stressed it’s likely bc things aren’t perfect so I manage what possible to control by organizing things around the house. By having items in a specified place it cuts down on the excitement of hunting for said object. I hate hunting, I only hunt for rainbows.
Car keys, my secret ingredient for steamed corn *so yummy, I’ve had kids cry bc they wanted to eat more*, no, I don’t hunt for those anymore. Thanks to the Elfa organization systems my life is slightly less chaotic.

Procured five fabulous wrought iron collapsible book cases from this location and absolutely love them.
Use the two smaller book cases for DVDs.
Use a medium book case and a tall book case for books, and use another tall book case for games and displaying photos.
Excellent choice where storage is lacking and space is tight. Even have one positioned in front of a light switch and because of the design, the light switch is still easily accessible.
Also found these handy charcoal air deodorizers here that are ever so useful for shoe closets and the trunk of the car. I’ve tried conventional car air freshener a before but they usually smell chemically unnatural so this deodorizer is a pleasant alternative.
Helpful employees. Thank you for the great customer service!

This place is nothing short of container goodness. If you have something you need to put into a container, you will find it here. They have containers for everything in your home, office, or garage.
We came to this location originally to browse and see what we could find that could contribute to helping us get a little more organized. Of course we found lots of things that we «needed». The selection is seriously out of control. We ended up settling on a few items to help our pantry and kitchen get more organized and are very satisfied with our purchases.
Every employee I came into contact with was friendly and happy to direct me to any portion of the store I was looking for.
I did need to take my daughter to use the restrooms while we were here and they were fully stocked and very clean even in the middle of the day.

The first time I saw this place, I kind of laughed. A store. for containers. I’ve seen it all now. And then I vowed I’d never enter the store… because come on now! Who needs this much organization in their life? Until the fateful day when I needed a hanging accessory holder for the closet and the only freaking place that had the one I wanted was The Container Store. So i decided i would just order it online to avoid going in. Until i perused the rest of the website. and realized there were so many things they had that i needed in my life!
Shut the macbook down, and decided to pay a visit. Located across the street from South Coast Plaza off of S Coast Dr and Bear St in the Metro Pointe Plaza, there is plenty of parking, though people get a lit​tle​.para​noid​.at the 4way stop right next to the entrance of the store. Crosswalks are also kinda funky. Anyhow, I walked in to be OVERWHELMED by how many organizational items actually exist on this planet haha. I found the «LBD» shaped organizer that I wanted, and ended up wandering aimlessly around the store. They sell a rather interesting and unique assortment of containers of all sizes and purposes– from the little ones you use for paperclips, to ones for makeup storage on your vanity, even large ones to use in your garage. WITHOUT an outrageous price tag that some other stores tack on! I walked up and down every aisle, finding the registers in the front with a small basket of items instead of my one little dress. Oh man. You can organize anything and everything with one stop to this store. We’ve already organized everything for our move in a few months because I can’t stop spending $$ here! Overall it’s pretty impressive, even if you aren’t OCD. I would for sure come here to buy containers to store the little’s outgrown baby clothes to save for the next one (s), or to keep our snow gear all together in the garage for the next season. Or just for organizing our room, garage, baby room, and the attic. It just makes life easier to be organized (^_​^) So it doesn’t have to be another time consuming project.
The employees here are really friendly and super helpful in finding what you need. The store is expansive, they have 2 sets of registers, so getting confused is easy. The employees will help you find what you’re looking for or even offer suggestions for other ideas, if they don’t have exactly what you need. I found they not only carry containers, they have hanging supplies, gift wrap/​boxes, shelving, and so much more. I can’t believe all of the things i have found under one roof for so many different projects/​needs. It’s definitely a time saver, and since the store is actually really clean and well maintained, i enjoy coming here! Funny how the tables have turned, since i totally judge them buy the name. oops! Before you leave, don’t forget to sign up for their POP! Rewards Program. It’s free and you get emails with coupons, sales, POP! member discounts, and a surprise on your birthday! So why not?
If your life is in need of a little organization, your car looks like a pigsty, or your bed/​floor has clothes all over it, stop in and check out what The Container Store can offer you. you might just be inspired to clean up your act too (^_​~) I recommend them if you are in search of organizational supplies for sure, cuz they pretty much have it all!

The thing I love about this store is that you can find things here that no other store offers. I love walking around and looking at everything they have. The staff was very friendly and the restrooms were spotless.
The only gripe I have is that most items they have that you can find elsewhere are more expensive here than at their competitors.

Everytime I come in here, I plan on just walking up and down the aisle and check it out only. I tell myself not to buy anything. Every time I leave, I end up buying tons of stuff. How can you not like this chain? They have a lot of things you need or didn’t know you need. The back counter is never crowded and should be used when you’re ready to purchase. Sure you need to walk all the way thru the store to get to your car, but you walk past the longer slower lines up front. Make sure you join their free Pop Rewards program for future discounts.

What’s not to love at this place? It’s a place where you buy containers to get organized! :D sign up with their mailing list, you get awesome coupons!

Really I have a love /​hate relationship with this chain. Love that they have a variety of offerings and that there is always something I want here. Hate cause they have so many neat things I want it all, but really truly wouldn’t use a lot of it.
Headed here to find a storage container for all my rubber stamps, so they can finally be all housed in one place. And if they didn’t have a good container here, I mean, really there is no good container on the planet Earth.
Of course, I found multiple containers that filled the need and they were pink, so I then had to make a choice about narrowing it down to just ONE container to take with me… see, this is where the hate part comes in. ;)
Cash registers were a touch slow in getting people moving and the parking lot here is a touch difficult to navigate, so be ready on those two counts.
Overall: A
Looking for a container? Looking for random tchotchke type things to fill your home with? Looking for shipping /​packing materials? Seriously, they have everything here.

If Heaven was on earth, this would definitely have to be a part of it. We’re so lucky to have one in SoCal since there aren’t a ton of places in the US. It’s similar to Costco and Target, you go in thinking you might only need one or two things and come out with a basket full. This place has literally thought of the most innovative storage/​container ideas! Things you never thought you would have needed but realize you do once you see it. They have an awesome travel section too.
Because of all of this imminent awesomeness, it gets busy on weekends. But they always have a good amount of lines open and the staff is always friendly. I recommend their free rewards program too because you get coupons via email and in the store. They aren’t always the cheapest place but they are definitely the best for all your home storage and travel needs. They have great wrapping and gift tags around the holidays too.
I tried their Click and Go process too. Order online, schedule a pickup and go in the store and get your items. It’s pretty simple. There’s a button at the front that you push and someone will bring you your order from the back. If you want to get sale items that might not be in stock in the store, this is a great way to avoid paying the hefty online shipping cost.

Horrible phone customer service. I spoke to a Jeannete who was beyond rude and moody. Wrong way to speak to a customer who asked a simple question about an item there was no need for bad attitude.