Kavita Surti, MD – Citrus Valley Eyecare

Dr. Kavita Surti office is a world class operation! I found out about this place as a referral from my own optometrist. I was recovering from shingles on my forehead, when all of a sudden it went and affected my right eye. My eyesight in the right eye started getting blurry. It was during a holiday weekend so I had no choice but to go see an ophthalmologist office that was open. That office which I will not name here just sent me home saying there’s really nothing they could do. My vision might get better or worse but I had to just wait it out. Dissatisfied with that diagnosis I continued searching that was when my optometrist referred me here. Dr. Surti took the utmost care in taking care of my eye. She treated me to the best of her ability which included drops and pills to make sure the virus would do no further damage to my eye. She is very thorough in her diagnosis and treatment. It was like a miracle when my eyesight from blurry improved dramatically. As I write this I am on the road to recovery and with the many follow-​up visits Dr. Surti really cares. I am also scheduled for a 6 month follow-​up to make sure that my eyesight is doing well. I truly believe if not for Dr. Surti the vision in my right eye would have been permanently impaired. The staff here is very friendly and they take really good care of you. I can’t recommend Dr. Surti enough. I want to thank her and her team once again, for helping me regain my sight.

Loved this place! The staff is all so friendly and welcoming! They treat you good from the moment u walk in and until u leave! The doctor is so bubbly and happy and treats u so we’ll! Greatly recommended! The receptionist was sweet! And I was helped by a worker by Patty Dealtan who was very sweet and took them time to find the perfect glasses for me! Thank you!

When i was a teen my opthamologist caught a problem i had which needed to be kept up with. As i gogot older I had been to quite a few opthamologist but not one caught the problem even when I explained what it was… I was told there were no problems. These were all supposed great doctors including an opthamologist school. 20 years I go see Dr. Surti and bam!!! She finds it on her own!!! I am beyond impressed with her and all her staff. They are knowledgeable, helpful, friendly… the list goes on. I could not be more impressed with Dr. Surti and her staff! No one else I will go to and I constantly recommend her.

What a blessing to have found Dr. Surti! You will be hard pressed to meet a more kind, patient & compassionate doctor. She takes such great care of my husband & myself. Her office is clean & updated and her staff is always friendly. I live over 30 miles from her office, but she is well worth the drive. Thank you Dr. Surti!

my grandma is a patient here at this location. and both times we came to get her check up. they did not call her in at the time of her appt. and we were the second people who signed in and we got called after at least 7 or 8 patients were seen. the receptionist is so rude. I asked her what the purpose was in signing in patients if they don’t go in order and she gave me an attitude about it. she is really rude and shouldn’t have someone like that to represent the front. the girls in the back are really sweet and she just makes the clinic look bad. her customer service is not good at all. and let alone doesn’t even introduce herself. def. wouldn’t recommend this place for as long as this girl is still there.

I have been a patient of Dr. Surti for over 5 years. My husband, both my parents & my co-worker’s mother are all her patients as well, she takes such great care of all of us!
I can say without any hesitation that Dr. Surti is a ROCK-​STAR in her field. She has over 14 years of experience, and she even lectures to newly graduated doctors of ophthalmology. Every time I have been in her office for a consultation, Dr. Surti has sat down with me, taking her time to listen to my concerns on every visit and thoroughly & patiently explains the situation at hand. All the while making me feel at ease with her sweet personality.
Her office is updated & modern. The equipment used is top-​notch & state of the art. Her office staff has always been kind and incredibly friendly to me as well as my family.
In response to «AJ’s» review, and with all due respect: I have never been to a doctor’s appointment where I didn’t have to wait a while before being seen. Waiting to see a doctor is simply a fact of life. In addition, if you were to pay attention — most of her staff is Hispanic — therefore using the racism card for your review seems quite ridiculous. Citrus Valley Eyecare is located in Covina — there is a large Hispanic community here. I am Hispanic myself, and on the many times that I’ve been to Citrus Valley Eyecare, the ladies at the front have been nothing but hospitable & kind.
If you need an eye doctor who truly cares for your well being — make an appointment with Dr. Surti & see for yourself. You will agree that she is the sweetest doctor you’ve ever met. THANK YOU DR. SURTI

Ok I’ve been here a couple times since my last review and I have to say it’s has gotten better. Two visits in a row they called me on time with very minimal wait. Again Dr. Surti is great and really does care about her patients.

Love the service. Strongly recommend!!! I also got my glasses their lady is very helpful and friendly :)

Great. Great. Great place. Let me tell you it is very rare to find a clinic where both the doctor AND the front staff and amazing. They are very professional and make you feel welcome. Dr. Surti is another level of awesomeness. She truly shows you that she cares, she gives you 100% of her attention and time. Very professional!!! Not to mention her amazing knowledge. Thank you Dr. Surti!

My mom started suffering from dry eyes. She went to a handful of doctors, yet they all failed to treat her well. We found Dr. Surti’s office and we said to give it one last shot. Let me tell you, my mom refuses to go to any other Eye Doctor after being seen by Dr. Surti. She knew how to pin-​point my mom’s problem and gave her the necessary attention/​medication to help her situation.
I even was seen by Dr. Surti few times for couple of issues I had.
She is by far THE sweetest doctor we’ve ever come across.
She polity listens to your issues, as well as patiently explaining what you may have and how to treat it.
Not to mention. the girls in the front and the back are just sweet and friendly.
I just wish she were a family practitioner. I would’ve been a happy camper seeing her for other general medical issues. (Some doctors these days are just not so hospitable.)
The best way to put it: Dr. Surti is simply a sweet sweet heart.

I had an apppointment with Dr. Surti and she was so nice and professional, and an expert in her field. Will definitely go back and would recommend her.

Found this doctor through a friend that recommended her. Just as my friend explained she was extremely professional, patient, and an expert in her field. I would recommend her to anyone.

Dr. K Surti performed cataract surgery on both eyes for my mother. My mother is very independent and strong willed but recently I started noticing her vision was interfering with her activities. She wouldn’t read as much or watch TV. She didn’t feel she could drive her grandkids around and I knew I had to take her to get checked. And so upon recommendation of my mother’s friend, I brought her to Dr. Surti’s office. After meeting Dr. Surti, my mother’s fears seemed to vanish which is unusual. Dr. Surti explained everything to her in layman’s terms and was always smiling through the process. My mother said Dr. Surti was confident and made her feel comfortable. When Dr. Surti was done she herself walked my mother to her surgical coordinator Diane who was as wonderful as her, explaining everything to my mother and myself. The cataract surgery took place several weeks after which, according to my mother, was quick and painless. And now my mother talks about everything she sees and the brightness of the colors and is back to her independent self. I and my mother are so grateful to Dr. Surti and her staff for the professionalism, genuine kindness and the expertise of her hands.

This office was recommended by a close friend who is very knowledgeable in the field of optical care. The doctor’s were precise and gave quite a few options. When it came to choose lenses I was given some great options. I opted for digital lenses which are amazing. The optician picked a great pair of glasses, which I have received plenty of compliments on. Best of all, no one can tell that I am wearing bi-​focals.
Service was spot on and they were able to get my new glasses in a very adequate time.

I’ve been to this doctors office a few times for my eye condition. Most of the staff is rude and they have an I don’t care attitude. They schedule you for a certain time and you have wait a minimum of 30 to 40 mins to be taken to the back office. Once you are in the back you wait another 10 – 15 minutes. If you don’t mind waiting and don’t have anything else to do, by all means go to this office.
Dr. Surti is very nice and has a good personality, it’s a shame that her staff is rude and the scheduling department overbooks. I don’t know if I was made to wait and treated in a poor manner because I am Hispanic and its obvious I won’t be returning.