US Post Office

No one is there at 2 pm in the afternoon except there is another poor homeless man sitting on the steps as you walk in. The clerk is on his cell phone (clerk number 8, according to the USPS sales receipt, and he doesn’t have a name tag). The young man obviously didn’t have customer service training. No greeting except «next» and no eye contact. Didn’t tell me about tracking my two packages or even if I wanted them to arrive quicker at a different rate. Didn’t say thanks or you’re welcome, or even the usual new generation’s response of «no problem,» when I pointedly said thank you to him. This is why USPS is going bankrupt, because of horrible customer service like this.

The post office has a yesteryear feel — something you might see in Mayberry RFD. However, counter workers are unfriendly, slow, and lazy. Also, counter is severely understaffed, causing long lines and wait times — unless you happen to come around 5:00pm (quitting time). Then, counter workers come out of the woodwork like cockroaches and rush to get everyone out of the lobby, so they can lock the doors and go home.

We don’t receive our mail until about 1pm when we used to get it at 10:30am. Our mail lady takes her sweet time getting to the box then back to her vehicle. Honestly looks like she is crawling. She constantly gives us the wrong mail and my neighbors the wrong mail as well. We are EXTREMELY irritated with this service. The lady we had before was phenomenal. The current one is very lazy and does NOT give good service. I will be coming into the building soon to ask to file a complaint.

I saw this letter carrier and saw what a SUPER FAST AND HARD WORKER HE IS I just had to take the time to write this positive review.
I wish he would be our regular letter carrier because he is a very fast and focused carrier. …his name is Marcos.
Keep up the great work!!! Extremely pleased.

The lady work there has very bad attitude. I wish I don’t have to go there again!!! =(

The workers here suck and don’t know what they are talking about! I usually go to the post office near my house which is on Azusa Ave and I send gifts back to my country all the time, today I came to this one and do all my usual, I did the exact thing I always do with the other post office and they told me they can not sent out the package for me, I mean wtf really? so they are saying that the other post office is wrong? I thought you guys run under the same system? I guess not cause the way I’ve been doing it for the past 2 years always got my packages to where they needed to go, never failed. so screw you and your stupid knowledge I will not be coming back to this one ever again!

Old School Post Office with friendly service.

I’m not very impressed with this post office.
There aren’t enough employees working at the same time, which means you have to wait in line for a very long time.
My biggest problem with this place is that it is not open on Saturdays. I work long hours and get home very late. I don’t have time during the week to go to the post office to retrieve a certified letter. I took a day off and when I did, I waited forever in line.
The staff are professional and helpful.

$ 18.30 for Express mail. Just dropped off and will arrive at its destination by noon tomorrow. Little parking, but theres people always coming and going that you don’t have to wait long for a parking spot. I didnt see any passport service done here either.

Like people who love to physically be able to go into a library to pick out and actually read a hard-​back book. I love physically being able to enter the covina post office to mail out my packages. I like making use of this dying government agency and you should too. Here you can buy stamps, register to vote, and fill out a change of address book.
This particular location is very old and has a very unique smell to it. I also appreciate the fact this post office is within walking distance of my favorite Starbucks location. I must say, the workers here are all very pleasant and none of them fit the term of «going postal». There is only two agents working at a time, so be prepared to form a single file line and wait patiently. If you are in the area and need to mail out something, come and check out the one of a kind smell for yourself, you will not be disappointed.

This is located at downtown Covina area. This is close to the CitiBank I visited last week, so it has a old town feeling to it. There were no lines, and I was immediately helped.
I came here to FINALLY mail my passport application!
The passport website suggested I use some kind of traceable delivery method like USPS Priority Mail with delivery confirmation. The lady helping me immediately told me that it would be expensive and if I would considered something cheaper like Certified Mail. Who wouldn’t want to spend less on anything?! The priority mail with delivery confirmation would’ve cost me about $ 13-​$ 14, while certified mail cost me just a little over $ 4. #WINNING!

It’s a damn post office run by the government. What is there to say. Long lines at times. Nothing special.

This place is in an old part of town, so the surroundings are a bit run down. I had a big package to deliver internationally, so I needed to use USPS since they offer the best rates. I have had bad experiences waiting in long lines just to be told I need to fill out some additional paperwork, but my experience here was very good. It seems that all the people who work here try to do good job and get people in and out so there’s barely a line. William was very helpful and processed my request immediately. The workers here are all really fast and know what they are doing!

It’s a very antique prehistoric relic of a aging dinosaur of a building that was probably built before Abraham Lincoln.
This place has been here for decades, if not the turn of the century and has a very old look to it.
The line was a little long, but in less then 10 minutes, these efficient workers took care of the lines. This was on a Friday before they closed, Wow… amazing!!!
I’ve noticed that the workers are always fast, efficient and very courteous with everyone that they come into contact with.
I’m impressed.