Sometimes we get a wrong order is not as bad as having an extremely rude employee. Aside from being rude she was yelling in front of my car window and my young children was back in my car. She yelled and ask me to leave just because I was asking about this coupons they sent at home that I had in my hand. When I ask for a manager she said yelling«I am the manager you can talk to me» Hell no the way she act to customer is not a manager’s attitude. In fact she’s causing customers not to comeback. I live around this area and all my Facebook friends aware of that location and I would not be surprised one day it closes like the Dairy Queen used to be that location. So if you are the owner of this location you can email me back if your business is much important to you! Thank You!
Jen T.
Rating des Ortes: 3 Renton, WA
I’ve always loved Jack In The Box, and I’ve been to this location many times. It’s been a few years though since I’ve been by, but I’ve recently dined here twice, once inside and once through drive thru. Drive thru: Came by around 10pm. There were 3 cars in front of us — it took FOREVER. The line was super long when we left too. My boyfriend got one of the late night munchie meals, whatever the grilled cheese one was. It was a huge portion for $ 6 — the burger, a mix of curly and regular fries, 2 tacos, and a beverage. I got 2 Breakfast Jacks — my favorite and literally the only thing I will eat from here. The food was good, super greasy, but good. If it hadn’t taken 20 minutes to get through the drive thru, it wouldn’t have been a eh experience. They literally had 2 people working though, one cooking and one taking orders. Dine in: Really dirty restaurant. Lots of tables, a few booths. Took awhile to be greeted to get our order taken. 5 people working. Drive thru line looked long, again. We ordered our food and sat and waited. And waited… Watched 2 people come in with their receipts missing items from their drive thru orders. The girls working in the kitchen area really need to watch their language… there were kids in the dining area and you could tell the parents weren’t too happy about their kids hearing cursing. A «sh*t ton» isn’t really a proper use of measurement anyways. Again the food was very greasy, but good. Curly fries sucked, they must have been like the last of the batch — all burnt, tiny little pieces, no actual curly fries. Of course now that I’ve rediscovered my love of Breakfast Jacks I’ll be back. I just know going in now that it is going to take a long time to get my food, and that the service won’t be very good.
Bernis m.
Rating des Ortes: 1 Seattle, WA
Jack in the freaking crackhead! Speak English!
Doug V.
Rating des Ortes: 2 Maple Valley, WA
Disappointed with jack in the box as a whole, but this place sums up why jack in the box has such a poor reputation when it comes to service. I definitely stood in line for a solid 10minutes before the lady finally told me that she would help me in a sec. I was literally a few seconds away from walking out before she got to the register. Ordered my food and probably waited even longer. I had intended to dine in but when I got my food it was bagged as if I were going to take It to go. They never asked me. There literally was not one table that did not have crumbs and food all over it… I found the cleanest one and brushed it off myself. If it weren’t for the food from being so good I wouldn’t ever go to a jack in the box and I’m sure they would not even be in business either because the restaurant has nothing good going for them besides the food. This place needs better management and more dedicated staff…
Shannon N.
Rating des Ortes: 1 Kent, WA
This jack in the box sucks! The drive thru is always way slow and inside the tables and floor are always dirty. They need help I sat in the drive thru at the order speaker for 20 min before anyone took my order.
Jonathan S.
Rating des Ortes: 1 Covington, WA
I came in with my room-mate at about 10am this morning. He was getting some breakfast sandwiches and I was getting some breakfast burritos. The hispanic woman working the till’ this morning didn’t seem to understand simple english, and I mean really simple. He had to tell her 5 times(and i’m not joking here folks), «Bacon, Egg, and Cheese Biscuit. Not sausage. Bacon, Egg, and Cheese. 3 of these please. Not 1, not 2, not 4 or 5, but 3.» She responded with«So just the 1?» Ugh, are you friggin kidding me here? Then when it came to me she understood me no problem, but not my room-mate? Then when it came time to get my order it took them 20 minutes for 3 breakfast burritos. Yeah, 20 minutes. Then they tried to tell me that I said it was ‘for here.’ No I didn’t, I clearly said ‘To go.’ I’m in a rush to get back home and finish homework for an otherwise busy schedule with my college, why would I ask to eat inside their establishment that clearly has dirty floors, dirty table-tops, water all over the floor that isn’t mopped up(yeah I nearly fell on my face from slipping. Thanks for that, employees). This place is a disaster. It should be torn down to make way for Chick-fil-a, which we still haven’t received here in Covington yet.
Ruby T.
Rating des Ortes: 2 Newberg, OR
Jack in the Box hands down has the best milkshakes in the fast food market. So why do I keep getting shakes that are awful from this store? Also when someone orders something with cheese it would be nice if it was actually warm and melted. There seems to be a trend of carelessness in the fast food restaurants in this area. We need GOOD fast food.
Andrea V.
Rating des Ortes: 1 Kent, WA
If I could rate a zero star I would. They slop your food together, always mess up your order, unfriendly, and tou end up sitting in line forever. This place sucks.
Riley A.
Rating des Ortes: 1 Kent, WA
I prefer the 99cent tacos, makes it easy and cheap. The concept is pretty gross and all but the hot sauce is the whole point. Gotta dip in the pond a little bit right? Well I have been pretty scarred because the last time I found a long, black hair layed out in my first taco. Really gross. And while trying the second one I found ANOTHERHAIR. Same type of hair. That is really unpleasant, lemme tell you.
Big S.
Rating des Ortes: 3 Kent, WA
Hit and miss. Most often it’s what you expect from jack. Then you go here for late night grub and it’s a roll of the dice if it’s even Open or Not. Seems to always be closed when we go late night.