About a year ago I had the displeasure of being in a minor car accident. It just so happen that I’d pass by this body shop everyday. I took my car there and the people were real helpful. When the owner came out and looked at the damage of my car and the insurance estimate, he immediately said that the insurance company made a few errors and that it will actually cost more. Since he had various customers that used the same insurance company, he developed a relationship with them. As a result, I didn’t even have to contact the insurance company. He called them up and they made the adjustment of the estimate right away. They had my car fixed within the time frame they promised. The service was great, but I hope to never have to use them again.