Radisson Cincinnati Riverfront Hotel

Beautiful room with clean white sheets, and balconies that let you take in the night air! And solid concrete construction means you don’t hear the people above or below you, which is a plus!

Our room was nice with a great view to downtown Cincinnati. My friends mattress was old and bend. She had bad back pain on the next day.
Also a nice pool is located close to the lobby. It was a clean and nice area. good to relax.
We went to their sunday brunch in their spinning restaurant. That was really fun. The food was good, and the staff was nice. As much as we love having conversations with staff members, but we wanted to eat breakfast and one of the chefs did not leave us alone. (I know we are young woman with an european accent, but please stay professional).

This hotel is your classic middle of the road older downtown hotel. Pro’s are its location, free parking, free wifi, and friendly staff. Cons are its age and noise due to the highway nearby. My room was comfortable and relatively clean. It could definitely use a new carpet and some new furniture but overall all a very nice room. Kelly’s Restruant offered an affordable breakfast buffet that was well stocked and tasty. Overall a good hotel with great location to downtown.

This review is about the Sunday Brunch only.
I have been curious about the Radisson Concrete Corn Building ever since I came to Cincinnati 3 years ago, so when I found out there was a Sunday brunch offered, I was all in.
The brunch was OK. I actually had a Groupon, which made the value much better and not so regretful.
There are some boring warm classics on the heated plates, sitting there for hours, like eggs, breakfast potatoes, meatballs with pasta and all that hotel jazz…
Luckily, they have an omelette station, which is totally made to order and totally fresh and nice.
To satisfy the sweet tooth: the crepes and waffles station. Really good fresh fruit, flambeed if you wish (!), fresh whipped cream and whole lotta goodness!
The view from the restaurant is delicious and the floor is making a turn per hour, which is a good time to enjoy it all during brunch.
Some annoyances: the place is rather dirty, especially the carpet, walls and rather old sofas in the lounge. There are table cloths, yes, but it’s far from elegant, nothing is ironed and it just looks messy. Both table cloths and waiter’s outfits are full of stains (unless it’s a custom pattern) and the service is OK, but on a very casual side.
Save yourself some stress and avoid the restrooms until they renovate!
Would I come back? Only for the crepes and only with another coupon! :-)

If I could give a negative star review this hotel would receive it. Not only has this hotel failed to update anything in at least a decade but the customer service was less than stellar (with the exception of Mike the night manager). My original room was located on the 7^th floor and I could not plug in anything into the outlets in the bathroom for the counter blocked it. I had to ask 9 times for a shower cap and finally received one the 4^th day of my stay. On the 5^th day of my stay my hotel room was flooded by a leak in the air conditioning unit and the hotel responded by telling me that it was okay because they are planning on replacing the carpet in the future. It took me creating a scene in the lobby before they gave me a new room. Although the new room was better than my first, the fire detector was disconnected from the wall and you could hear passing traffic from the highway all night long. Despite everything that happened the hotel only refunded 1 of my 8 nights!!! And to top things off I was traveling with a group of my co-​workers (8 of us in total) and every single one of them also had issues with their room.

Capsule review: Amazingly central to Cincinatti, this Radisson has an all-​seasons pool, offers deep discounts via Priceline’s Express Deal program, and seems to have addressed the service issues (noise in particular) raised by other reviewers. Room had a safe, a refrigerator, a microwave, and a comfy king-​sized bed. Free wi-​fi, parking and garage. Full review below.
To be honest, I was skeptical about this hotel after looking at the star average and reading the negative reviews (which are often the most helpful). So, to address some of them: 1) I cannot speak to any other room besides the one in which we stayed, but it was clean, had seen recent care and renovation, evidenced no peeling wallpaper, mold, or bugs, and was spacious and comfy with business and tourist amenities already listed above; 2) Given that the hotel is literally only a few hundred feet from the I-​71/​75 bridge across the Ohio River, I can completely sympathize with previous bad reviews based on highway noise, especially at night. However, the recent addition of a second glass door to the balcony of all rooms has effectively solved the problem – we even ran an experiment: room with one glass door open equals unpleasantly loud; room with both glass doors closed equals no worse than any other hotel.
The Radisson also offered a very reasonable express laundry service to clean a shirt that I desperately needed for a wedding the ensuing day – washed, pressed and returned in three hours for $ 4.75: lifesaver. So I owe them a star just for that, plus thanks to the super nice housekeeping staff who came to get and drop off my stuff.
The front desk staff were friendly and helpful, and, also: dear charming Kentucky-​Scots redhead whose name I may have regrettably missed and who worked the weekend and talked with us about spring in Kentucky, you are lovely. You reminded us of Princess Merida if she had grown up, decided to emigrate, lose her native accent, and work a hotel desk in Northern Kentucky.
Pool and jacuzzi were a relaxing cap to two evenings. Free parking, which is almost unheard of for downtown hotels, plus the huge Express Deals discount (something like 62% off posted nightly rates) left us feeling like we stole the place. This is probably four stars at advertised prices, but an easy five when you’re staying a few hundred feet from the river for $ 57 a night.

I was blown away with the customer service and accommodating staff at this hotel! I picked it in relationship to to running in the Flying Pig and the price point. The rate wasn’t to high considering all that was going on. I arrived to check in and they had me in a room with two doubles and I asked for a king and they easily switched me over. Check out extended to runners until 2pm. Which means I could leave my stuff & take a shower after running. This was by far the best! Most hotels don’t allow this late of a check out and they automatically did it. When I asked about late check out, I was responded with you are running its set at 2pm. Amazing!!! Rooms were clean and spacious and surprisingly quiet considering we were on the side of the interstate. They also ran a shuttle to drop off the runners and would pick you up happily with a simple call. I did visit the bar and it was ok at best. Hence the 4 stars. Service was lacking here. Bartender disappeared and my beer was empty! Boo! Overall impressed with This hotel and the front desk staff!!!

This hotel is great! We had our daughter’s wedding there and everything was amazing! We stayed over night, ate at Kelly’s Pub and also had Easter Brunch at 360. Everything was first class! The staff was amazing especially Star Schultz and Jacky Burgjohann. Our room was beautiful, clean and comfortable and the view was great. We will definitely return here and recommend this hotel to all our friends and family!

I stayed here with my family. We arrived late Friday night, Feb. 13. The night clerk told us that there might be some snacks for breakfast the next morning. She wasn’t sure since she went off duty at 7:00 AM. I attempted to get something the next morning, and the woman on duty, who I assume only works weekends, denied ANY existence of any snack box. When I caught up with my sister at the nearby convention center (I was running late), she had gotten some snacks for me from the same woman. The next morning, Sunday, the same woman was working and my sister, myself and her kids all asked her again. This time while I was there, she opened the stockroom next to the front desk and there was cases of granola bars, etc. We stayed there for three day. Couldn’t she have just given me something without going through hoops or lying, for that matter?
Worse than this, they have a very large black woman who runs the shuttle from the hotel to the convention center. We called and I went out into the 10 degree cold to get on the shuttle and ask her to wait a minute while my sister and kids came out to board. I didn’t get a chance to even tell her to wait. She shut the door in my face! When she came back, this time someone else was driving and she was seated in the bus. She insisted that «I walked away» and that’s why she drove off. The hotel needs to either do some training or hire better staff.
If you are in Covington for a convention, stay at the Marriott!

I can’t speak to the rooms but on-​site staff are great if you want to organize an event at this hotel. It might not be the prettiest place on the outside, but the back rooms are pretty and with such an amazingly kind and attentive staff — any event planned there will go off without a hitch. Guaranteed! I’ve co-​chaired 4 events here so far and each year it’s super easy.

This place is a nightmare. Do not stay here.
1. Our first room had bugs, peeling wallpaper, and mold on the ceilling. When we went downstairs to complain about the bugs, the employee already knew which room we had to be in (as a certain set of rooms always has bug problems). Uhhh WHY ARE YOU PUTTING GUESTS IN BUGGY ROOMS??? EWWWWW
2. The second room had room service issues. We had yellowed towels and some issues with our sheets. We asked them to change the sheets, and when we came back, they put a sheet with a big yellow stain on the top. Ew.
At this point, I called in the manager and head of house cleaning and we all had a discussion. They were polite and re-​changed the sheets but would only comp one night.
3. NOISE NOISE NOISE. This hotel is SO noisy. We complained about the noise, so they offered us a THIRD room, but even that room was noisy. It’s right in between train tracks and a freeway, and has no insulation. I had to blast a white noise device and I could still hear the kathunk kathunk kathunk of the freeway.
According to the staff, the prior hotel owners were trying to sell the hotel and didn’t invest any money in it for years. There are new owners as of June 2014, and it’s under a multi million dollar upgrade.
But until that upgrade is done (and I’m not sure if it includes sound proofing the rooms), this place is a nightmare.
DO.NOT.STAY.HERE. EWWWWWWWWWWWWWWWWWW

I’m surprised at all the terrible reviews this hotel gets. Although not anything to rave about, it’s not too bad. I was greeted by the front desk staff in a friendly manner and had no problems with check-​in. I parked in the underground garage, and didn’t feel like it would be any more dangerous than any other downtown hotel location, especially after seeing staff members sitting near the entrance. A big perk is the free parking. I would not have stayed here if the parking wasn’t free, so hopefully they keep that up.
As for the hotel room, it wasn’t big but it was not TINY as someone else mentioned. It was only slightly shaped like a pie slice, and I thought that aspect of this hotel was cool. The hallway is a big circle, and each room has a private balcony with a great view. It is a very unique setup which I enjoyed. It is obviously an OLDER building, but that does not mean it’s not nice. The lobby area is upscale looking, and while I didn’t use the pool or hot-​tub, it looked clean.
One thing I would have really appreciated that this place doesn’t offer though is a free breakfast. They did offer a $ 9 breakfast buffet that I did not try. Nice to know that it was available but I refuse to pay for breakfast at a hotel no matter how good it may be. I chose to pick up something after I checked out. Its a selling point for me if a hotel offers a free breakfast. I stayed here because I used the Name Your Own Price on Priceline.
That being said, I got a great deal around $ 50 for the night, and I felt with the free parking it was well worth the money. I would stay again for that price, but probably not for more.

We recently had our company Christmas party there. I booked the place so I always feel responsible for how everything turns out.
We booked early in the year… to my surprise they changed ownership in the middle of the year. I would of never known except another venue sales rep told me. I was a little concerned at that point. Calling and calling, finally got me to a new contact… who passed me off to another contact. He had told me they had a new chef. So I was a little concerned, but hoping it would be a good thing.
I was unimpressed with my new contact. She lacks communication skills and follow through. I had to ask her for the Banquet Event Orders one week before since I knew we were supposed to get them to sign off on. Plus I wanted to ensure a few details that were important for our group. She never did tell me how the seating would be, even after I asked several times. This was important since we had 114 guests and no microphone to announce awards and prizes. Where would be the best way to make announcements in a circular room? We had to wing it. Ugh.
I had to ask if our out of town guests could get a discount on rooms since we were having the party there. She finally gave us a discount, unlike other venues that suggested it to us, along with a breakfast to go along with it. One week before the event an employee said they tried to book a room at the discount, but front desk told them we didn’t have a party scheduled there. Wha?! I emailed my contact, emailed her boss, called front desk who didn’t know anything, talked to someone in Catering who said that she would block us off some rooms and have our contact call me. Sheez. She did call, but no apology for not getting back with me on my questions (with our party only 3 days away). She seemed young and uncaring or unknowing on how things should work. Customer service is HUGE in planning events. I’m laid back, but I do like communication.
The night of the event went fairly smoothly. We had our 3 hour dinner party in the 360 restaurant. The banquet leader and staff was amazing. Very accommodating and friendly.
For our cheesecake desserts, they did forget the drizzle choices until everyone was done or almost done with their cheesecake:(
The meal was huge. The comments I received from the guests were all over the place… good…chicken tough… steak good… steak cooked perfectly… ok, not great… good.
Party over, back at the office on Monday. I emailed requesting the bar bill and final bill. She sent it showing me she already charged the credit card (we used for the $ 500 deposit 8 months ago). It’s been my experience, that when they are about to run a $ 6000 charge, they ask first if the credit card they have on file is ok to use. Matter of fact the venues we have used ask how the party went first and then ask about final payment. Not just take it. I’m very disappointed.
I have been planning these parties for 8 years at all different venues. We have had the same budget and about the same attendance each year. We give two free drinks to employees and guest, then it’s a cash bar (it’s a liability thing). We usually have a four hour party and the bar bill is around $ 700 for the tickets. For some reason at the Radisson it was over $ 1000 and we were even there one hour less. Hmmm, makes you wonder. Maybe they charge more for drinks. I don’t know.
We did have our party there in 2008 & 2009 and it went rather well. One hour upstairs and then we moved down into a ballroom. Steak was awesome. Drink bill was higher than other venues. The sales contact offered us a free room with breakfast back then too. Nice!
The view was gorgeous… but I won’t be booking there again, mainly due to the lack of communication and lack of customer service. The Embassy and The Marriott Rivercenter have that same gorgeous Cincy view.

Here’s a place to lose yourself.
I found myself engaged in the most fulfilling of relationships due in no small part to the calm that can be found in this Radisson.
The bed was a holiest cloud, fit for angels unfallen. Limbs sink into dreams their own. The mind eases, thoughts disappear. The sandman sleeps here, ladies and gentlemen.
I always seek a tub, and this one met my every need and whimsy. Perfect for a soak for two, water clear and plentiful, lending perfectly to an escape into aforementioned bed. Your cohort will be pleased indeed.
The curtains give rise to thoughts of nature. Floral patterns hinting at a world unknown, wherein creatures dance merrily at your pleasure, a cottage rests for you to retire, and children run about in gleeful folly. It’s a place to escape.
You’ll discover yourself in blissful repose. You’ll feel joy.
The ice machine did not work.

I don’t typically take the time to review but today is a day where I want the entire world to know how horrible service is at this place.
The entire city was overbooked so my normal regular choices of hotel were booked. I found the Radisson via
and tried to book it while a colleague of mine was trying to book me another place. She eventually did find a spot at the Hilton so I tried to switch and had the very very unpleasant surprise to learn that the Radisson would not let me cancel, about 10 minutes after I had made an online reservation.
My colleague called in and tried to explain but got a negative response. And so I flew in, got in at 10pm tonight and cabbed it to the hotel.
I get here, I’m starving, I’ve been on the road for weeks traveling for business… I get in, the unbearable elevator music is playing, the lady at the front desk is nice but it doesn’t take away the fact that I am forced to stay here against my will.
I then go up, open the door, and enter a room smelling of cat hair and humidity, with a fridge making the noise of a helicopter. The «fast» wifi is everything but fast.
I am now in my room, I haven’t eaten since breakfast, I had the longest day of work + travel ever. It’s 10:30pm and the voice on the other side of the phone just let me know that room service closed at 10pm.
I’m still starving, I have a headache, and this amazingly shitty place calls itself a hotel with satisfaction guaranteed.
The amount of frustration, (h)anger, and shitiness I’m experiencing right now is beyond belief.
Please do yourself a favor and avoid this place at all costs.
Also, the so-​called manager at this place, someone named Hang, is responsible for my extremely bad end of the day. Her attitude and lack of customer service all led to me feeling like I am imprisoned and starved to death.

WOW! Where to began? I guess the best thing they could do for this hotel is demolish it & start over. The idea/​concept is ok, maybe a little gimmicky, but I fell for it.
The beds were lumpy and hard, the pillows were essentially none existent (as soon as you put your head down it flattened out like a tissue). The furniture looked as if they bought it from a garage sale down the road. The décor was as bad as the 360 restaraunt (see my review of that dive). The noise level was unacceptable, and we weren’t even on the interstate side. The TV channel selection was a joke. I had better stations when I was a kid and there was only 4 channels!
If this hotel charged a lot less per night it might garner 2 or 3 stars, but the prices we paid, I expected a lot more.
The staff were friendly, but that doesn’t make a hotel experience for me.

We stayed in this hotel on our way from New Orleans to Grand Rapids, MI, and overall I had a great experience with the staff. First of all, I’m a moron and when I originally booked our room, I booked it for the following day. Given that we were driving 12 – 14 hours and very much looking forward to NOT being in the car, having booked our room for Saturday night instead of Friday night could’ve been a disaster. However, my fiancé called them to explain what happened, and they changed our reservation, no problem.
When we got in around 4 a.m. the front desk staff was friendly, and we thanked her for being so awesome about helping out with our reservation near-​fiasco. Then, when we got up to our room, which was equipped with a (non-​working, but I’ll get to that in a minute) fridge, a balcony (it’s one of those weird-​looking round hotel towers where ALL the rooms have balconies), and a bizarre inflatable bed thing (which I’ll also get to in a minute).
Before we left New Orleans, I’d acquired take out from Kim Son, which is pretty much my favorite restaurant on the PLANET (my NOLA Unilocal peeps will understand), so I was pretty stoked about the fact we had a fridge and a microwave. When I went to put my precious leftovers in the fridge, though, I discovered that it wasn’t cold. Which was obviously an issue.
Keep in mind that it’s 4 in the morning, so calling downstairs to have someone fix our fridge seemed unreasonable and unnecessary, except for the fact that the fate of my KIM SON hung in the balance. I had to run back out to the car for something unrelated, and as I walked through the lobby, there was a manager or maintenance guy or some other dude who clearly worked for the hotel. He wished me a good morning, I told him «not really, as I haven’t been to bed yet,» and then mentioned the issue with the fridge. He offered to fix it, so when I came back from the car, he came up to our room with me to try to figure out what was going on. He determined that the fridge, which apparently had been purchased and installed recently, was not, in fact working. So he took that one out and went to acquire us another fridge. This was nice of him (though I realize it’s technically his job, being someone who works at a hotel), and I appreciated his help at such an ungodly hour (again, I realize it’s his job, but still).
The fridge got replaced, but I wasn’t physically present when it happened, so I’m guessing he transferred my leftovers from one fridge to another himself. Tragically, the next morning, I discovered that half of my leftovers didn’t make it (I’m guessing because it was a white container that was essentially camouflaged inside the pristine white interior of the new fridge) into the new fridge. I discovered this the next morning when I went gleefully to the fridge to reheat my AWESOME Kim Son breakfast, and it was a very sad discovery. I also discovered that the new fridge ALSO wasn’t cold, therefore not a very useful fridge, but at that point, well, the point was moot.
In any event, I was going to give this place four stars, mostly out of gratitude for fixing our reservation that I screwed up, but upon further reflection I think three stars is a more honest rating.
Actual facts about the hotel: it’s located across the river from Cincinnati, so if you’re on the right side of the weird circular building, I bet it has an AWESOME view. The rooms are large, and clean enough (it’s not the JW Mariott, nor is it the sketchy ass place we stayed in West Memphis, Arkansas on our way *to* New Orleans on this trip). Again, as you’re well aware by now, all the rooms have a fridge and microwave, which may or may not actually work. Well, the microwave will probably work. Not so much the fridge. I think our room would’ve been in the $ 75 – 100 range, but we booked it with my mom’s Club Carlton points, or whatever the meta rewards program is called. (I say meta rewards program because it covers not just the Radisson, but a bunch of other hotel brands.)
So, yeah. It was a highly convenient, «free» place to stay, and I took a glorious shower there at 4:30 in the morning after a loonng drive.
One other semi-​annoying thing worth noting: although the room was paid for with rewards points, they, naturally, put my credit card number on file in case we trashed the room or something (there’s no mini bar, but I suppose we could’ve ordered room service, not sure what other incidentals we could’ve spent money on). A week later, I noticed there was still a $ 40 pending charge from the hotel on my credit card statement. I called to ask about it, and the lady I talked to wasn’t overly helpful, she said it would probably come off tomorrow, and if it didn’t to call them back. She did say she’d tell their accountant about it, and offered to have him call me, so I guess she was about as helpful as she could’ve been. But I was kind of annoyed that the pending charge stayed on my card for as long as it did.
Hit the 5001 character limit. BOOM!

The people who work here are very nice but not always very helpful. They did have our room ready for us when we checked in at 5:30AM (for an extra $ 35 — well worth it since we were dead tired from the red eye flight) which is the only thing keeping this from being a 2-​star review.
Their business center is non-​functional. Yes, the computers turn on but they take 20 minutes to load anything and the printer was broken. When I asked someone at the front desk to print my Maid of Honor speech (kiiiiind an important thing to have), they promised me it would be waiting there when I returned. The next morning, nobody had any idea what I was talking about and it was a HUGE ordeal to get a simple 2-​page document printed when their business center SHOULD HAVE been working anyway.
Rooms were very marginal. Decent linens but everything was pretty dated. There are a few other hotels nearby like a Hampton or Holiday Inn Express (I think) that looked newer. If I had it to do over, I might have opted to stay there.

Decent hotel, in a busy city. I loved it. The people were very nice and welcoming. They have a pool and the upstairs revolving restaurant was also nice. If you stay three nights you get one free!
Minus one star for the freeway nice, and the kids atmosphere. Could here them outside the door all night.

OK. Decent views and it’s fun to get naughty on the balcony in front of the I-​75 traffic. If you’re into that kinda thing. Bugs on the ceiling today and a stranger in my spare bed. Weird and gross.