Ideal Image Creve Coeur

I had my first procedure ever with Ideal Image today after having my consultation last week. Every single person that I worked with was super awesome from the woman who set me up with my package after my consultation to the nurses I had today. Super friendly and aware of what I needed as well as constantly asking if I needed anything else (but not in an annoying way). It was a great experience and I will definitely consider this location for any future needs from Ideal Image!

I used to go to Body Brite, but they closed up shop and I had no idea. So I called the same day I found out my old place was closed. They got me in that day!
I talked with one of there consultants and she got me hooked up! I also got a treatment that same day! I was really happy with my results! I wish I would have not wasted my money elsewhere.

My package ran its course several months ago and now that I’ve had time to digest everything, I feel it might be appropriate to offer my thoughts.
I will chime in regarding the center in Creve Coeur. It’s clean, everyone is very nice, and all of that. The nurses are knowledgable and patient. I found, however, that some were more thorough than others. In that regard, I would have like to have been assigned one nurse who I got to know over the whole process (perhaps like a hair stylist or something), which went on for nearly two years.
The major issues, echoing what others others have said, is that my treatment was anything but permanent. I am back to the maintenance I was doing before seeking out Ideal Image. This is disappointing, particularly because what you pay for these services – several thousand dollars in my case – should suggest a degree of confidence in what is being sold. On my last treatment, I was told I could get «touch-​ups» for $ 140 (I think). But as others have said, that seems inappropriate given the cost of the whole procedure. The consult was high pressure and the consultant spoke confidently about the service and the results – the price was ultimately worth it, she insisted. The paperwork offers no guarantee, however, and I am left feeling slightly misled at the end of it all.
This is not to single out any of the women who work there and who perform the procedures. It’s to call attention to the business tactics and rhetoric that seem to contradict the product being sold. Ultimately, I’d look cautiously into this treatment center before committing to it, because other institutions and laser centers might be able to give you the same result (which is to say, nothing permanent) for a more reasonable price.
I mean, I guess in the end Ideal Image does keep their word: they will REMOVE unwanted hair. But it will grow back.

There is no question that laser hair removal has a price tag associated with it. The technology is expensive, the equipment is expensive, and I’m sure that the staff is expensive… But look at what you are getting! I purchased a package for my wife as a birthday surprise. In my mind, what women wouldn’t want to not have to shave again. She Loves It. Clean, Organized (most of the time) and very efficient. Due to it being a relatively quick process the client is able to get in and out of there rather quickly.

I finished my treatments and am super happy with the result. The nurses who administered the painful treatment were always super kind! Would recommend whole-​heartedly.

It’s been two plus years, ten treatments, and two thousand dollars for my lip and chin (light skin + dark hair=ideal candidate).
I’ll start with the (only) positive… the hair on my upper lip has been significantly reduced. It is lighter and finer. HOWEVER. I STILL have to wax.
As for my chin? Oh no, my friend. I have nothing positive to say. New hairs have sprouted onto my jaw line and onto my neck where they did a few buzzes. It is DISGUSTING. Oh, and my chin is still growing long, black threads as well. You know, the original problem.
Read the contract. Lasers can make hair growth worse, or stimulate hair follicles that were once dormant. You agree to it when you sign. You also agree to void anything that was told to you during the consultation. Essentially, the contract locks you in, regardless of the outcome. And they can (basically) lie to you to get you to sign your contact.
They do a terrible job with hair removal, but an excellent job with legal. They ought to run a law firm instead.
Any place with lasers is going to (potentially) be a hit or a miss. But the contract and the «locked in» ness of the treatment is what makes this place so scummy.
It’s clean, and sure, nurses do the treatment. But it’s not like they know anything more than licensed aestheticians. (I even had one say to me, during yet another session where I complained that my hair growth was worsening etc, «well we still aren’t quite sure how lasers work, it’s a new technology.») As for the doctor «affiliated» with the location – some doctor just signed his name to it, he isn’t on the premise nor will he do your treatment.
Of course, it’s my fault for signing up with them. If you Google them, you will find plenty of other complaints. (And they are WAY too expensive compared to other quality locations. You don’t have to go the Groupon route, but you should find plenty of other places.) But alas, I was young, dumb, and in distress about vile facial hair. The way-​too-​much-​money I spent I take responsibility for and chalk up to as a lesson learned.
But the increased hair growth, and onto other parts of my body… that’s the worst. :(
Also I feel like any positive comments here are written by the staff. I once wrote a complaint about them on their Facebook wall. My comment was deleted and I was promptly booted from the page.
In conclusion.
GO ELSEWHERE.

I had my upper lip and full bikini line done at the Sunset Hills, MO location. They are very expensive but decided to go for it… even despite the 50 minute drive each way to the closest Ideal Image facility and the expensive price tag. My treatments have been complete for over 7 months, and I have a lot of hair regrowth! I loved the treatments as I was going through it. I never really had to shave while the treatments were going on. Now that my treatments are complete, I can definitely tell you that this is not permanent… and it should be for the price I paid! I have to shave all the time. I would say that I’ve had about 50% hair regrowth. I was told during the consultation that I was an «ideal candidate» based on my skin tone and dark hair. Please know there is no guarantee for permanent hair. What they tell you and what they make you sign in the 15 pages of legal paperwork are two different things. Oh, by the way, when I called the Sunset Hills location about my hair regrowth, I was told my package was complete and that I could come in for additional treatments for $ 40 each. I paid thousands of dollars and shouldn’t have to pay $ 40 for additional treatments when I was told this would be permanent. Save your money… avoid Ideal Image… at least the Sunset Hills location. Also, I overheard the nurses talking, and they make commission off of every treatment purchased. They were bragging about being one of the highest commissioned branches. It pays for them to get us to sign up and they will tell us what we want to hear in order to get their commission.
UPDATE: I was contacted by Rachel at the Ideal Image located in Creve Coeur, MO. She read my review and has been very helpful in at least trying to make things right by giving me additional treatments. I really hope this helps… as all I want is permanent hair removal. I unfortunately moved due to my husband being in the military and do not live in a state where there is an Ideal Image. I will update upon completion of the additional treatments (although I have know idea when we will be stateside and able to complete the additional treatments) and let you know my outcome.
I give the Sunset Hills location a definite 1 Star, as this is where I had all my treatments done. I am giving the Creve Coeur location 3 Stars due to the fact that Rachel is really trying to make things right… which I definitely appreciate.

I’ve completed my almost 2 year treatment, and I’m very happy with the results. Ideal Image has a very clean facility with a nice staff. The downside is the very expensive price tag. It’s a big price to pay, but the payoff of not shaving was worth it for me. Give them a call for a complimentary consultation!

I want to give them 5 starts bc my treatment was very good, the facility is clean and nice, and after my first treatment I am seeing wonderful results… BUT after doing research, even with the expensive laser that they use, they are far over priced. They force you to buy 9 treatments, And honestly the 50 and 60% off «specials» aren’t even worth it. I will be going somewhere else for the rest of my hair removal.

To be fair, I never even made it to my consultation. I didn’t, because despite my requests to please not barrage me with calls and emails, I was immediately barraged with phone calls and emails to confirm my free consultation. 3 voicemails in less than 24 hours, plus numerous other calls? Yeah. If they’re that pushy for a consultation confirmation, there’s no WAY I’m dealing with them. (Plus, when I called the 800 number to cancel, the woman freaked out on me when I asked to be removed. She was gasping and squealing like a high schooler… I had to calm HER down. Not professional.)

Holy Bejeesus. I can’t even rate the service here because I can’t afford to pay the price of a Hyundai to have one small area done! If you’re thinking about going in for a consultation, watch out. Take whatever all the other places charge and ADD A ZERO to the end. Yeah, I get it. it’s «lifetime» and all that. but my god the markup. That was *with* the 50% off summer sale, btw.

I got a special at Ideal Image on Black Friday — 60% off. It is expensive to get laser hair removal, but the discount made it affordable for me.
This place is extremely clean and efficient. When you walk in, you’re offered a variety of beverages. They have good magazines to read, unlike most places it seems. But I never get to read them! I have been there 3 times and I have never had time to even read an article because they call me in so fast.
Overall, it’s pricey but this place is worth it. Shop around for specials !