Crofton Veterinary Center

Poor customer service when it was needed the most. My dog had stage 4 cancer and had reached the end. After his tumor removal surgery on his face 6 months prior I didn’t want his last memory be a another traumatic vet visit, so I requested someone come to my house, only a few blocks away. I didn’t want to have to explain to another vet why the euthanasia was necessary so I requested Maxson who made the original diagnosis. Two days… we waited during his suffering decline. It became a desperate situation and I called twice more, but then frantically called literally every vet service in the area until mercy was finally found for my beloved dog. Through my tears I had to justify the request for euthanasia to the emergency vet, even though it was obvious. Maxson later called to express her condolences and explained that they have to coordinate house visits between office visits. Really!!! Not appreciated. He suffered while we waited patiently, only to be left searching desperately for an alternative vet.
When someone makes that difficult decision for their pet, it should become a priority in your office, not at your earliest convenience. Every minute counts at that point. Very disappointed.

Took my kitties here last night for the first time and I wish I had switched to this vet years ago. They are amazing! Everyone was nice, we were seen on time, the office was clean and pretty, and the bill was literally less than half of our last bill from our previous vet. LOVE LOVE LOVE this place!!!

Best vet I’ve EVER had! I had a sick cat (cancer) and called my regular vet in Bowie because she was in pain, but he was on vacation. Dr. Klickman from this office was standing in for him and was so helpful and caring and prescribed steroids to help comfort my cat, which Dr. Seddon never even suggested. After she passed, I began taking my other fur ball to Crofton Vet Center and never looked back. The doctors here are awesome and genuinely caring. They have a customer for life with me.
The only con would be even though the front desk is helpful, they could be a little friendlier.

Friendly, leave appt reminders on your phone the day before an appt, and all around great place! I chose this vet I this area because they were the highest rated, fairest priced place. Plus, our dog never scared to walk in and seems to enjoy all of the staff!

I first brought my cat here in 2006 for her vaccines and a check up. Dr. Maxson and the staff here are absolutely phenomenal. We have been back over and over again for various injuries, ilnesses, and check-​ups over the years and the staff has always been friendly, understanding, and incredibly helpful.
My cat was diagnosed with mammary cancer in early 2012 and Dr. Maxson has been instrumental in her care. From surgery to pain medication to filling out form after form for our pet insurance provider, the staff here has never failed to make me feel like my pet is the most important pet in their care. There is always a follow-​up call after every visit.
We are moving out of the area this year and I don’t know how I will ever find another vet that has made me as comfortable and happy as this one has. The level of service provided here is above and beyond anything I have experienced before.

The doctors here did an AMAZiING job with my husky. I’m a fairly new dog owner and my poor baby caught kennel cough but I had no idea what it was and was freaking out. As soon as I arrived we were nicely separated from other dogs there so they wouldn’t catch the cough (in case that was it) and the doctor took us very quickly. She was able to very quickly recognize the cough and made some excellent recommendations in the diet for both my husky and german shepherd. She also took the time to explain to me a lot of things I didn’t know and clear misconceptions about what dogs need and don’t need.
Every recommendation worked and my dogs are doing better than ever. Their coats are so shiny, they have more energy and the butt scoots of the husky have completely gone away (which I never thought would happen). It’s really nice to work with someone who cares about your babies almost as much as you do.

Crofton Vet Center, specifically Dr. Klickman, worked with us for months when our elderly cat had diabetes, and we eventually had to put him down. They were always helpful, kind, and sensitive to the difficulty we were going through. Now we bring our pug/​chihuahua mix there, and they’ve been great to him as well. Unfortunately, it’s a little expensive, but it’s worth it for my peace of mind.

My mother, sister, and now I all use this vet. We love it! We just got our new yorkie puppy about a 5 weeks ago and she had some health problems in the beginning, plus we’re still getting Sophie vaccinated so we were at the vet much more than we’d like, but they always made it an enjoyable experience. The doctors are so helpful and very informative. They let you know exactly what is going on and explain everything 110% You can tell they really love animals here! Definitely take your little fur babies here if you need a vet!

We have always had a great experience here and the staff is very professional and caring. Would not take our pets anywhere else.