Discount Tire Store – Crossroads, TX

This discount tire always has the best customer service. I came in today to get air. It turns out the tire is damaged so having to get 4 new tires. Thing is I just bought my other car 4 tires on Sat. Forrest, the assistant manager, went out of his way to get me the extra 0% months. Originally I got 6 months interest free. He called in to get both transactions put together so I could get 9 months interest free. I didn’t ask him to do that, he just did it. That is how customer service should be every where.

Thank you Tire
This is going to be officially where I go buy my tires. This service is great the prices are right but overall the service thank you guys

it’s always hard to be a single female walking into a car place. it sucks but it’s reality but I’ve never had a bad experience at a discount tire. this location is no different. no one assumes I’m a dumb girl, no one tries to take advantage of me. they’re respectful, and super nice. they’re always helpful, and that’s why I come back! hurrah DT!

We had a situation happy where communication comes into play. and the crew plus the manager (michael)for it all straighted out and got the situation taken care off, i really do appreciate the crew at this location because jeff, jason, michael, and all the associates are excellent, and even though sometimes people have situations like mine was we got it all ironed out and eveynody happey.
Lesson I learned talk to one person only not 5 they will mess you up every time, also make notes on what was told t0 u so if you or others question the price that you will have something to fall back on, instead of looking like a ass

Shredded a trailer tire SW of Denton en route to a Horse Show. Pulled off into a parking lot, changed out, and Unilocal’ed this Discount Tire Store. Called, and they were ready

Got my tires here — Fast friendly

Bought tires there a few times for wife’s car and my truck. always been quick and affordable. They techs stayed late one time on memorial day weekend to do a balance on my truck. super cool. will go again.

Will never do business there, again.
I bought a set of tires.
When I went in for a regular rotation within the first year, they wouldn’t do it because I needed 4 new tires (at $ 800), even though the new tires were only 10 months old. I had been getting regular rotations but I was assured that these new tires would last longer and that I’d get an $ 80 rebate for buying all 4. I bought the tires. I also got my alignment done down the road while I was at it. New tires + alignment.
However, the main company refused to honor the rebate. After many emails and phone calls back and forth, never got my $ 80. They acknowledged that they owed me $ 80 yet only sent me $ 30. I grew tired of exchanging emails and charged it to the game.
Still, had the tires rotated.
Went in for another rotation this month – 9 months and 15,000 after purchasing the tires – and refused rotation because I needed to buy another set of tires. In other words, couldn’t get the free rotation unless I paid another $ 800 for a new set of tires. I would receive no credit toward the new tires. And, it was my fault for not getting tires rotated frequently enough, which I had. Granted, the tred looks a bit warn but nothing terrible.
I might be wrong (and I’ll admit it if I am) but I believe that their products should last longer than 9 months and 15,000 miles, I’d think. I shouldn’t be needing to buy 3 sets of tires in three years if I get wheel alignments and regular rotations between 6,000−10,000 miles. Likewise, the company should stand behind their offers so that customers get the rebates promised.

I debated whether or not to post this because I quick tire rotation is difficult to find, especially for free.
It’s your typical Discount Tire but it beat the urban sprawl to the area so nothing is around but a gas station, a medical office building, and a liquor store.
Service is fast, friendly, and depending on your need… FREE.